Assistant Executive Director

• Dec 2018 - Present

Compliance Director

• Jul 2017 - Dec 2018

Develps, reviews and revises policies and procedures for the general operation of MPSS to promote ethical conduct. Responds to alleged violations of rules, regulations, policies, procedures and standards of conduct by overseeing a uniform system for handling such violations. Provides oversight to claims operations department and ensures ethical financial billing and accounting practices are maintained with all insurance carriers. Conducts quality review and assessment. Ensures all business, contract, and program practices are in compliance with state and federal regulations. Remains current with all applicable Minnesota statutes and rules governing mental health and ARMHS services. Evaluates effectiveness and quality of services to ensure programs meet and exceed certification and licensing requirements. Reviews and analyzes results to formulate recommendations for improvement. Provides direction on service and policy questions. Builds and enhances external relationships with contract managers, recredentialing and certification staff, and other professionals on a state and federal level. Manages all contracts with MA, PMAPs, HMOs and private insurances. Maintains and further develops organizational culture that empowers employees to perform in accordance with goals and objectives of MPSS. Supervises and provides consultation on training and development, budget, and effective labor relationships. Advises supervisors on legal implications of Human Resource issues related to discipline, accommodations, and grievances. Identifies employee issues, facilitates strategies and promotes successful outcomes by leading and sharing a vision for positive change.

Workforce Development Manager

• Oct 2006 - Jan 2017

Facilitates budget in excess of $800,000, devises annual goals, evaluates benchmarks and aligns team with expected program outcomes utilizing internal data base functions and process mapping strategies. Provides oversight for EE grant audit process, county employment services contracts, and vocational rehabilitation programs funded by the State of Minnesota, Medical Assistance and HCBS waivers. Develops and maintains relationships with DEED, county and HCBS waiver staff to understand current and new service area needs. Collaborates with Program Services Directors to evaluate and expand services and programs to meet changing WIOA, DEED, county and 245D needs. Leads, educates and provides case consultation to vocational professionals and service teams that deliver disability employment services including vocational assessment and testing, case management and health/risk planning, job placement and accommodations, and retention supports. Ensures all program services meet and exceed certification requirements for CARF, 245D and Extended Employment.

TBI Case Manager

• Oct 2000 - Oct 2006

Provided leadership to program staff in a vocational rehabilitation program serving adults with brain injuries residing in HCBS residential settings. Performed evaluations and assessments for participants, conducted meetings, and composed behavioral contracts. Facilitated groups including job readiness, anger management, and brain injury awareness, as well cognitive retraining and memory compensatory skills. Augmented community employment through job carving and competitive placement opportunities. Developed volunteer experiences, created brain injury panel, and planned social activities. Collected and analyzed data, reported on all quarterly and semi-annual outcomes, and submitted annual report. Ensured program maintained requirements for CARF. Completed all billing for MA, county contracts, HCBS waivers and DEED funding.

Program Director

• Apr 1999 - Oct 2000

Supervised staff at multiple sites, evaluated new referrals for admission, completed intakes and coordinated staffing patterns. Organized community activity schedule. Managed budgets for residential programs. Performed DISCUS and psychotropic medication management. Certified to pass medications. Provided oversight for positive behavioral program planning, continued stay reviews and collaborated with external day programs for employment services. Collaborated with behavior professionals and behavior analysts to provide milieu conducive to successful transition from hospital environments and allow positive behaviors to be developed.

Program Counselor, Recreation Therapy Assistant

• Dec 1997 - Jan 1999

Served at risk youth experiencing mental heath, brain injury, fetal alcohol syndrome, and chemical health disorders in a residential treatment program. Recreation Therapy Assistant – directed first Christmas Play at Gerard. Independently supervised twenty at risk youth to practice and present “Amahl and the Night Visitors” to parents. Lead Milieu Staff, Program Counselor – upon discharge presented milieu routine to parents and families, trained on current plans and strategies to promote a healthy transition to home environment. Utilized Needs Achievement Program to support positive behavior programming and decrease need for Rule 40 interventions. Composed Unit Progress Summaries for Continued Stay Reviews. Day Treatment Group – under direction of therapist co-facilitated weekly group of youth members.