Flight Attendant

• Nov 2017 - Present

Sales Assistant (ZARA)

• Sep 2016 - Nov 2017

Food and Beverage Attendant

• Dec 2009 - Sep 2016

Tasks include but not limited to: • Maintaining an open line of communication among all staff and help drive process improvements • Build loyal clientele through friendly interactions and consistent appreciation • Master point-of-service (POS) computer system for order taking • Handle cash and credit transactions quickly and accurately • Responsible for training new hires in a fast paced environment, while always prioritizing guests' needs • Provide a flawless and exciting experience for all guests • Check all setup prior to each shift to ensure the appearance is up to the restaurant's standards • Communicate with staff to certify all needs are met and check for any last minute changes in food or beverage • Guide guest's needs through all phases of their experience during the meal • Monitor guest's needs on a continual basis ensuring all requests are promptly fulfilled • Consistently maintain the highest level of customer service • Ensure timeliness and accuracy of food preparation • Exhibit proper knowledge of all foods and beverages being prepared daily • Resolve customer complaints promptly and professionally • Take initiative to find extra tasks when scheduled duties are completed Show less

Waitress

• Dec 2009 - Aug 2016