Experience

Design Paradise Associates Pvt Ltd

• India
• Architecture and Planning
• 1 - 100 Employee

• Customer Relations Executive

  • Dec 2018 - Present

  Design Paradise is a known Architecture & Interior Design firm in field of Healthcare. Handling all major clients for customer relations. Ensuring smooth functioning of various divisions from initial stages till completion of project. Managing reports of site supervisors & Architects. Managing DSR of sales team. Ensuring proposals reach on time. Ensuring regular feedback from clients. Design Paradise is a known Architecture & Interior Design firm in field of Healthcare. Handling all major clients for customer relations. Ensuring smooth functioning of various divisions from initial stages till completion of project. Managing reports of site supervisors & Architects. Managing DSR of sales team. Ensuring proposals reach on time. Ensuring regular feedback from clients.



eWorkz

• Design Services
• 1 - 100 Employee

• Admin Incharge

  • Feb 2016 - Nov 2018

  Handled clients like NIIT, BATA by providing all backend support in terms of coordination for various proposals, service issues. Assigning duties to field engineers. Managing invoices BOQ & service support. All office administration Handled clients like NIIT, BATA by providing all backend support in terms of coordination for various proposals, service issues. Assigning duties to field engineers. Managing invoices BOQ & service support. All office administration



ASKA EQUIPMENTS PVT LTD

• New Delhi, Delhi, India

• Senior Service Coordinator

  • Jan 2009 - Jan 2011

  Handled AMC related to existing customers; deputation of the service engineer to the different calls; maintain the attendance register of the engineers; also keep the record of the material available in the store, & issue to the concern engineer if it is required by him in any complaint. Tendering, Quotations, Reports and Backend Support to Marketing Executives. Handled AMC related to existing customers; deputation of the service engineer to the different calls; maintain the attendance register of the engineers; also keep the record of the material available in the store, & issue to the concern engineer if it is required by him in any complaint. Tendering, Quotations, Reports and Backend Support to Marketing Executives.



Samsung India

• India
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Senior Front offie executive

  • Jan 2003 - Jan 2006

  Handled all Walk-in Guest & calls regarding the Mobile & Equipments service requirements. Replying to the emails and keeping the management informed on important messages. Handle all corporate client-related communications including understanding the brief, planning and communicating it to the internal team. Complete jobs on time, Ensure clients engagement and retention Ensure corporate client engagement by proactively discussing agreed strategies, sharing ideas, taking briefs, be responsive. Work efficiently with different teams like Service / Recordkeeping / other teams & follow Company processes. Prepare excel sheets. Making the invoices/bills on time and submitted on time. Increase overall Business operations efficiency Show less



GE Capital

• United States
• Financial Services
• 700 & Above Employee

• Data Entery Executive

  • Jan 2000 - Feb 2002

  Handled U.S.-based customers with their credit card-related queries like a renewal of the card, reminders for the pending payments, and issuing new cards for the new customers. Handled U.S.-based customers with their credit card-related queries like a renewal of the card, reminders for the pending payments, and issuing new cards for the new customers.