Buffet Host/ Busser Porter

• Sep 2018 - Present

Supervisor

• Feb 2017 - Jan 2018

•I got promoted to a supervising position after only 2 months after my hire date •I learned the inner workings of a fast food restaurant. •Took on end of day cash out responsibilities, often worked graveyard shifts as well. •Learned how to work in a bigger team environment as well as how to manage my team during my shifts. •I got promoted to a supervising position after only 2 months after my hire date •I learned the inner workings of a fast food restaurant. •Took on end of day cash out responsibilities, often worked graveyard shifts as well. •Learned how to work in a bigger team environment as well as how to manage my team during my shifts.

Sales Representative

• Sep 2016 - Oct 2016

• Provided the best possible service • Took the time to learn the product being promoted and familiarized myself with the company’s strategic outreach program to meet standards of excellence • Participated in demonstration events to distribute and introduce the product to consumers • Learned to work in a team environment • Provided the best possible service • Took the time to learn the product being promoted and familiarized myself with the company’s strategic outreach program to meet standards of excellence • Participated in demonstration events to distribute and introduce the product to consumers • Learned to work in a team environment

Supervisor/ Waitress

• Feb 2016 - Aug 2016

• Served food and drinks, including alcoholic beverages • Performed janitorial duties nearly every morning such as sweeping and mopping the entire restaurant, cleaning the bathroom and dish washing throughout the day and at closing • Promoted new dishes and meal upgrades to both dine in customers and over the phone for take-out orders • Thoroughly explained different spice levels and options to customers, and always had a lengthy conversation with first time customers to ensure their experience was enjoyable whether they were dining in or taking out • A lot of quick and efficient problem solving came into play • After an order was taken (dine in or take out) I assisted in the kitchen with meal prep and packing • Packed orders in take-out bags and stapled a flyer or menu as well the customer's bill to the bag and presented the order to the customer upon payments I had taken (cash/credit/debit) • Once all duties had been fulfilled and there was spare time, I was instructed to clean the kitchen, prepare onions (cutting/chopping, peeling), prep any small foods needed for the kitchen • Multitasked extremely well between performing hostess and server duties, providing friendly customer service as well as supervising and assisting in the kitchen • When it was too busy to be in the kitchen, I efficiently handled a full front house of dine in customers on my own as well as answering frequent take-out orders over the phone and processing them through the restaurant POS system • Put together cutlery wrap ups, and put napkins in dining cups in an appealing and professional way and set them up on tables • Promoted the restaurant and was given the responsibility of updating and advertising through the restaurant’s Facebook page • Cooked main course dishes for customers on occasion (when head chef did a delivery due to being short staffed) Show less

Waitress

• Aug 2015 - Feb 2016

• Gained knowledge of the inner workings of a restaurant • Served food and drinks, including alcoholic beverages • Cleared tables of dishes, cleaned and set up eating utensils and napkins • Took orders and learned how to adjust them accordingly to customer’s needs such as alerting chefs about allergies and timing dishes arriving to a table if the customers have separate orders • Improved customer service skills and ability to work extremely well under pressure as well as sharpening ability to multi-task • Performed cleaning duties such as dishwashing, wiping down tables and chairs as well as dusting off glasses and dishes Show less

Cashier

• Aug 2014 - Mar 2015

• Part time position performing cashier duties and customer service • Closing out multiple tills at end of day closing • Part time position performing cashier duties and customer service • Closing out multiple tills at end of day closing

Christmas Casual

• Nov 2014 - Dec 2014

• Customer service and sales • Processing repair forms and orders • Packaging of product for purchase • Merchandising and product display • Customer service and sales • Processing repair forms and orders • Packaging of product for purchase • Merchandising and product display