Experience

Pierce County Library System

• United States
• Libraries
• 100 - 200 Employee

• Customer Experience Assistant

  • May 2019 - Present

  Performs a variety of technical library and clerical support functions for the Pierce County Library System. Provides customer service to the public and responds to customer inquiries. Instructs and assists patrons in the use of library equipment, computers, and databases; monitors equipment for proper functioning. Conducts circulation, reference, and readers’ advisory tasks. Assists in processing library materials and maintaining branch collections, maintaining periodicals and/or other… Show more Performs a variety of technical library and clerical support functions for the Pierce County Library System. Provides customer service to the public and responds to customer inquiries. Instructs and assists patrons in the use of library equipment, computers, and databases; monitors equipment for proper functioning. Conducts circulation, reference, and readers’ advisory tasks. Assists in processing library materials and maintaining branch collections, maintaining periodicals and/or other assigned collections. Acts on behalf of the Supervisor in their absence. Prepares and maintains displays; updates bulletin boards, posters, and flyers. Participates in coordinating and administering library programming and proctoring exams as assigned. Coordinates the ordering of office supplies and performs other related duties as assigned. Participates in the PCLS wellness committee. Show less Performs a variety of technical library and clerical support functions for the Pierce County Library System. Provides customer service to the public and responds to customer inquiries. Instructs and assists patrons in the use of library equipment, computers, and databases; monitors equipment for proper functioning. Conducts circulation, reference, and readers’ advisory tasks. Assists in processing library materials and maintaining branch collections, maintaining periodicals and/or other… Show more Performs a variety of technical library and clerical support functions for the Pierce County Library System. Provides customer service to the public and responds to customer inquiries. Instructs and assists patrons in the use of library equipment, computers, and databases; monitors equipment for proper functioning. Conducts circulation, reference, and readers’ advisory tasks. Assists in processing library materials and maintaining branch collections, maintaining periodicals and/or other assigned collections. Acts on behalf of the Supervisor in their absence. Prepares and maintains displays; updates bulletin boards, posters, and flyers. Participates in coordinating and administering library programming and proctoring exams as assigned. Coordinates the ordering of office supplies and performs other related duties as assigned. Participates in the PCLS wellness committee. Show less



Rover.com

• United States
• Consumer Services
• 700 & Above Employee

• Dog Walker and House Sitter

  • Jan 2018 - Jan 2020

  Reliable dog walking and house sitting services to the greater Tacoma area. Experience taking care of large, medium and small breed dogs. Experience with senior dog care and giving oral medicine. Trustworthy and honest customer service for both cat and dog sitting needs. Reliable dog walking and house sitting services to the greater Tacoma area. Experience taking care of large, medium and small breed dogs. Experience with senior dog care and giving oral medicine. Trustworthy and honest customer service for both cat and dog sitting needs.



King County Library System

• United States
• Libraries
• 400 - 500 Employee

• Public Service Assistant

  • Dec 2018 - May 2019

  Educates, trains, and assists patrons in the use of library technology, equipment and resources, principally PCs and peripherals. Assists patrons with check-in and check-out and with locating materials at a branch and within KCLS. Resolves problems with patron's account and record as outlined in Circulation Manual. Assists patrons and staff with scheduling and using facility meeting and study rooms. Provides information assistance and readers' advisory assistance in person, online or over… Show more Educates, trains, and assists patrons in the use of library technology, equipment and resources, principally PCs and peripherals. Assists patrons with check-in and check-out and with locating materials at a branch and within KCLS. Resolves problems with patron's account and record as outlined in Circulation Manual. Assists patrons and staff with scheduling and using facility meeting and study rooms. Provides information assistance and readers' advisory assistance in person, online or over the phone, including use of library resources, equipment and OPAC. Assists patrons in the use of library collections through reference interviews, literature and online searches. Refers complex questions to a librarian as necessary. Resolves staff and patron incidents, problems, concerns, and conflicts ensuring that Code of Conduct is followed or redirects to appropriate colleague. Provides assistance with and delivers library programs, as assigned. Completes reports as required. Promotes and adeptly displays materials, services, and programs. Provides mentoring and training for staff when appropriate. Promotes, educates, and supports the principles of intellectual freedom with staff and patrons. Show less Educates, trains, and assists patrons in the use of library technology, equipment and resources, principally PCs and peripherals. Assists patrons with check-in and check-out and with locating materials at a branch and within KCLS. Resolves problems with patron's account and record as outlined in Circulation Manual. Assists patrons and staff with scheduling and using facility meeting and study rooms. Provides information assistance and readers' advisory assistance in person, online or over… Show more Educates, trains, and assists patrons in the use of library technology, equipment and resources, principally PCs and peripherals. Assists patrons with check-in and check-out and with locating materials at a branch and within KCLS. Resolves problems with patron's account and record as outlined in Circulation Manual. Assists patrons and staff with scheduling and using facility meeting and study rooms. Provides information assistance and readers' advisory assistance in person, online or over the phone, including use of library resources, equipment and OPAC. Assists patrons in the use of library collections through reference interviews, literature and online searches. Refers complex questions to a librarian as necessary. Resolves staff and patron incidents, problems, concerns, and conflicts ensuring that Code of Conduct is followed or redirects to appropriate colleague. Provides assistance with and delivers library programs, as assigned. Completes reports as required. Promotes and adeptly displays materials, services, and programs. Provides mentoring and training for staff when appropriate. Promotes, educates, and supports the principles of intellectual freedom with staff and patrons. Show less



Bates Technical College

• Higher Education
• 200 - 300 Employee

• Library Technician III

  • Dec 2017 - Dec 2018

  Provides customer service to students, staff, faculty and the general public. Assists patron requests face-to-face, over the phone, or by email. Answers questions including but not limited to locating or procuring items, operational questions, campus information, and library services offered. Refers reference questions to librarian as appropriate. Assist patron accessing and using Canvas accounts, utilizing software, printing, copying, scanning, and faxing. Administers overdues and imports… Show more Provides customer service to students, staff, faculty and the general public. Assists patron requests face-to-face, over the phone, or by email. Answers questions including but not limited to locating or procuring items, operational questions, campus information, and library services offered. Refers reference questions to librarian as appropriate. Assist patron accessing and using Canvas accounts, utilizing software, printing, copying, scanning, and faxing. Administers overdues and imports patron accounts into Koha. Directs the interlibrary loan process for all library requests. Oversees the work of work-study students and interns as applicable. Maintains library materials, supplies, and facility by cleaning and repairing damaged materials, assisting in inventorying and ordering supplies and equipment. Writes and runs SQL reports for statistical purposes. Participates in the library committee meetings. Show less Provides customer service to students, staff, faculty and the general public. Assists patron requests face-to-face, over the phone, or by email. Answers questions including but not limited to locating or procuring items, operational questions, campus information, and library services offered. Refers reference questions to librarian as appropriate. Assist patron accessing and using Canvas accounts, utilizing software, printing, copying, scanning, and faxing. Administers overdues and imports… Show more Provides customer service to students, staff, faculty and the general public. Assists patron requests face-to-face, over the phone, or by email. Answers questions including but not limited to locating or procuring items, operational questions, campus information, and library services offered. Refers reference questions to librarian as appropriate. Assist patron accessing and using Canvas accounts, utilizing software, printing, copying, scanning, and faxing. Administers overdues and imports patron accounts into Koha. Directs the interlibrary loan process for all library requests. Oversees the work of work-study students and interns as applicable. Maintains library materials, supplies, and facility by cleaning and repairing damaged materials, assisting in inventorying and ordering supplies and equipment. Writes and runs SQL reports for statistical purposes. Participates in the library committee meetings. Show less



Freelance Photographer

• United Kingdom
• Photography
• 1 - 100 Employee

• Photographer

  • Aug 2012 - Oct 2018

  Specializing in event and family photography. Specializing in event and family photography.

• Library Techincal Assistant

  • May 2013 - Dec 2017

  Moves, distributes and assists with processing of incoming and outgoing materials. Identifies and resolves material handling issues within the scope of duties. Registers new patrons in Evergreen. Maintains, manages and handles library accounts. Performs daily cash handling and register functions. Prepares daily deposits and Monthly Revenue Report entries. Assists with opening, maintaining and closing libraries, including equipment and grounds activities. Maintains adequate branch supplies and… Show more Moves, distributes and assists with processing of incoming and outgoing materials. Identifies and resolves material handling issues within the scope of duties. Registers new patrons in Evergreen. Maintains, manages and handles library accounts. Performs daily cash handling and register functions. Prepares daily deposits and Monthly Revenue Report entries. Assists with opening, maintaining and closing libraries, including equipment and grounds activities. Maintains adequate branch supplies and spare parts inventories, including ordering in-house and external supplies for the Shoreline Library. Does holdings maintenance and processing of new periodicals. Rides regularly on L2G. Provides directional, basic information and technology assistance to patrons in person and over the phone, redirects to patrons to appropriate sources as needed. Assists with eBook demos and tech support for the teen program Game On. Reports technology problems to ITS and coordinates non-routine maintenance and repair work with ITS technicians. Has experience troubleshooting the Automated Material Handling system and contacts vendors when necessary. Assists patrons with check-in and check-out, and with locating materials at a branch and within KCLS.

• Library Assistant

  • Feb 2012 - May 2013

  Moves, distributes and assists with processing incoming and outgoing materials manually and using material-handling equipment. Shelves and maintains order of materials. Identifies and resolves material handling issues within the scope of duties. Registers new patrons in Evergreen. Maintains, manages and handles library accounts. Performs daily cash handling and register functions. Prepares daily deposits and Monthly Revenue Report entries. Assists patrons with check-in and check-out, and with… Show more Moves, distributes and assists with processing incoming and outgoing materials manually and using material-handling equipment. Shelves and maintains order of materials. Identifies and resolves material handling issues within the scope of duties. Registers new patrons in Evergreen. Maintains, manages and handles library accounts. Performs daily cash handling and register functions. Prepares daily deposits and Monthly Revenue Report entries. Assists patrons with check-in and check-out, and with locating materials at a branch and within KCLS. Provides directional and basic information assistance to patrons, redirecting patrons to appropriate sources when necessary. Sorts and distributes mail. Assists with promotion and display of materials, services and programs. Orders and maintains in-house supplies and orders tax forms for Lake Forest Park. Rides regularly on L2G. Posts events and programs relevant to Lake Forest Park on the KCLSnorth social media account, Twitter. Assists with opening, maintaining and closing libraries, including equipment and grounds activities.

• Library Page Fellowship

  • Mar 2010 - Feb 2012

  Shelves and maintains order of materials. Moves, distributes and assists with processing of incoming and outgoing materials manually and using materials handling equipment. Assists with opening, maintaining and closing libraries, including equipment and grounds activities. Builds Library Assistant skills by job shadowing the circulation desk; gaining hands on data entry and account maintenance experience with Evergreen and L2G. Inspects materials for damages and processes accordingly. Assists… Show more Shelves and maintains order of materials. Moves, distributes and assists with processing of incoming and outgoing materials manually and using materials handling equipment. Assists with opening, maintaining and closing libraries, including equipment and grounds activities. Builds Library Assistant skills by job shadowing the circulation desk; gaining hands on data entry and account maintenance experience with Evergreen and L2G. Inspects materials for damages and processes accordingly. Assists with displays, assigned projects and programs. Posts events and programs relevant to Lake Forest Park on the KCLSnorth social media account, Twitter. Assists LAs by helping to in maintain the periodicals. Provides minimal directional assistance to patrons, referring other questions.



La Tienda Folk Art Gallery

• United States
• Retail

• Sales Associate, Inventory Specialist

  • Jun 2009 - May 2013

  Keyholder who assists in the daily operations of the store, following opening and closing procedures. Performs daily cash handling and register functions with a Point of Sale System. Prepares daily deposits and does daily revenue report entries. Unpacks orders and does purchase order processing. Keeps detailed inventory sheets. Provides customer service to customers both in person and over the phone. Assists in merchandising and putting out new products. Does light cleaning duties as needed to… Show more Keyholder who assists in the daily operations of the store, following opening and closing procedures. Performs daily cash handling and register functions with a Point of Sale System. Prepares daily deposits and does daily revenue report entries. Unpacks orders and does purchase order processing. Keeps detailed inventory sheets. Provides customer service to customers both in person and over the phone. Assists in merchandising and putting out new products. Does light cleaning duties as needed to maintain store appearance. Show less Keyholder who assists in the daily operations of the store, following opening and closing procedures. Performs daily cash handling and register functions with a Point of Sale System. Prepares daily deposits and does daily revenue report entries. Unpacks orders and does purchase order processing. Keeps detailed inventory sheets. Provides customer service to customers both in person and over the phone. Assists in merchandising and putting out new products. Does light cleaning duties as needed to… Show more Keyholder who assists in the daily operations of the store, following opening and closing procedures. Performs daily cash handling and register functions with a Point of Sale System. Prepares daily deposits and does daily revenue report entries. Unpacks orders and does purchase order processing. Keeps detailed inventory sheets. Provides customer service to customers both in person and over the phone. Assists in merchandising and putting out new products. Does light cleaning duties as needed to maintain store appearance. Show less



Endless Knot Art

• United States

• Production Assistant

  • Jul 2006 - Jan 2009

  Receives and inspects incoming freight. Carefully packs and ships outgoing customer orders. Provides customer service to customers both in person and over the phone. Takes photos of new clothing lines for the store website. Creates line sheets for new clothing lines and creates flyers for special sales in Adobe Photoshop. Takes regular inventory throughout the year and assists production manager with special tasks as needed. Has sales experience at the New York Nouveau Collective Trade Show. Receives and inspects incoming freight. Carefully packs and ships outgoing customer orders. Provides customer service to customers both in person and over the phone. Takes photos of new clothing lines for the store website. Creates line sheets for new clothing lines and creates flyers for special sales in Adobe Photoshop. Takes regular inventory throughout the year and assists production manager with special tasks as needed. Has sales experience at the New York Nouveau Collective Trade Show.