Founder | CEO

• Feb 2019 - Present

A 3RICIAS é uma Boutique de Negócios Internacionais Intermediação de Novos Negócios entre Brasil, Europa. Dupla Nacionalidades (Italiana, Portuguesa e Espanhola) Obtenção de Vistos para Itália, Portugal e Espanha. Relocation Portugal e Itália Assessoria na parte Imobiliária em Portugal Investimento Anjo Consultoria Empresarial e Internacionalização de empresas. Mentoria pessoal, executiva e empresarial. A 3RICIAS é uma Boutique de Negócios Internacionais Intermediação de Novos Negócios entre Brasil, Europa. Dupla Nacionalidades (Italiana, Portuguesa e Espanhola) Obtenção de Vistos para Itália, Portugal e Espanha. Relocation Portugal e Itália Assessoria na parte Imobiliária em Portugal Investimento Anjo Consultoria Empresarial e Internacionalização de empresas. Mentoria pessoal, executiva e empresarial.

Founder | CEO

• Feb 2019 - Present

A 3RICIAS é uma Boutique de Negócios Internacionais Intermediação de Novos Negócios entre Brasil, Europa. Dupla Nacionalidades (Italiana, Portuguesa e Espanhola) Obtenção de Vistos para Itália, Portugal e Espanha. Relocation Portugal e Itália Assessoria na parte Imobiliária em Portugal Investimento Anjo Consultoria Empresarial e Internacionalização de empresas. Mentoria pessoal, executiva e empresarial. A 3RICIAS é uma Boutique de Negócios Internacionais Intermediação de Novos Negócios entre Brasil, Europa. Dupla Nacionalidades (Italiana, Portuguesa e Espanhola) Obtenção de Vistos para Itália, Portugal e Espanha. Relocation Portugal e Itália Assessoria na parte Imobiliária em Portugal Investimento Anjo Consultoria Empresarial e Internacionalização de empresas. Mentoria pessoal, executiva e empresarial.

Founder | CEO

• Feb 2019 - Present

A 3RICIAS é uma Boutique de Negócios Internacionais Intermediação de Novos Negócios entre Brasil, Europa. Dupla Nacionalidades (Italiana, Portuguesa e Espanhola) Obtenção de Vistos para Itália, Portugal e Espanha. Relocation Portugal e Itália Assessoria na parte Imobiliária em Portugal Investimento Anjo Consultoria Empresarial e Internacionalização de empresas. Mentoria pessoal, executiva e empresarial. A 3RICIAS é uma Boutique de Negócios Internacionais Intermediação de Novos Negócios entre Brasil, Europa. Dupla Nacionalidades (Italiana, Portuguesa e Espanhola) Obtenção de Vistos para Itália, Portugal e Espanha. Relocation Portugal e Itália Assessoria na parte Imobiliária em Portugal Investimento Anjo Consultoria Empresarial e Internacionalização de empresas. Mentoria pessoal, executiva e empresarial.

Árbitra de Mediação e Conciliação Internacional e dos Estados Brasileiros credenciada

• Oct 2020 - Present

Mentoring - Investor Angel

• Sep 2018 - Present

Consulting New Business | Investor Angel & Mentoring Startup Consulting New Business | Investor Angel & Mentoring Startup

Coordinator

• Aug 2015 - Feb 2018

Transformation: SOC - Service Operation Center (Customer Experience) Reponsible for Managing Areas: NOC - Core/VAS Monitoring NOC – IT Monitoring NOC – Net Access Monitoring Control Table Trouble Ticket (Anatel/ SHU) Transformation: SOC - Service Operation Center (Customer Experience) Reponsible for Managing Areas: NOC - Core/VAS Monitoring NOC – IT Monitoring NOC – Net Access Monitoring Control Table Trouble Ticket (Anatel/ SHU)

Project Coordinator

• May 2011 - Jul 2015

NI Rollout Project OI SP Responsible for Project Control, linked with RF Engineering, Implementation and Sites Acceptance Engineering, Logistic and Financial Areas.Project Information Control through the interface with the integration of telecommunication network projects in Brazil in the following technologies (2G - GSM, 3G - UMTS/WCDMA E 4G - LTE) and in the streaming part (DWDM and SDH), Infrastructure, RF;Productive Process Support, encompassing the control, Administration, economy and revenues, planning and optimization.Acting in the development of project organizationAnalyzes in conjunction with RF team for implementation definition (inspection, Loadings and types of solution)Assure the accomplishment of project goals, respecting the policies and procedures of the company and our clients.Customer´s Interface Tools: IPM / ZINA / SAP Show less

Customer Delivery Manager

• Jul 2012 - Dec 2013

Project TIM Brazil - Telecom Italy MobileManaging the North, North East, Central West Regions (O&M Network Monitoring Center)SLA and KPI ControlAudit OutsourcingProject TIM Operational ManagementTeam ManagementTrainingsOLA - Global Delivery Transformation between Brazil and Portugal

Shift Management Manager

• May 2011 - Jul 2012

Project TIM Brasil - Telecom Italy MobileManaging the North, Norteast, Central West Regions (O&M Network Monitoring Center)SLA and KPI ControlAudit OutsourcingProject TIM Operational ManagementTeam ManagementTrainings

Project Supervisor

• Oct 2009 - May 2011

Project TIM - Telecom Italy Mobile and Telefonica|Vivo - CMR & Backoffice Support the North, Northeast, Central West, Rio de Janeiro, Espírito Santo, Minas Gerais, Bahia and Sergipe regions (O&M network Monitoring Center) SLA and KPI Control Prepare reports to Executive Board and Managers (Excel and PPT) Project TIM Operational Management Team Management Project TIM - Telecom Italy Mobile and Telefonica|Vivo - CMR & Backoffice Support the North, Northeast, Central West, Rio de Janeiro, Espírito Santo, Minas Gerais, Bahia and Sergipe regions (O&M network Monitoring Center) SLA and KPI Control Prepare reports to Executive Board and Managers (Excel and PPT) Project TIM Operational Management Team Management

Technical Support Specialist

• May 2008 - Sep 2009

Rollout/NRO – RIC Remote Integration Center - NDI (Implementation, Integration, Expansion and Acceptances of GSM sites and WCDMA 3G - Vivo, Claro and TIM) Fault Analysis of TIM and VIVO Projects, monitoring Alarms and Malfunctions of Erb´s and Bts´s in all GSM, WCDMA 3G network, responsible for the transmission and dealing with events (BA of Malfunction), for the treatment of services program (PS), events closing and solving alarms / malfunctions via central command. Operational System: xTTS (TIM) and SMAP (VIVO) Show less

Manager Operations

• Oct 2007 - May 2008

Administration / Management of VIP Clients: Petrobrás São Paulo and Bahia, CMD Vivo – São Paulo and Brasília, Brasília Post Office, acting in People´s Management, Business, Revenues, Organization and Audits. Administration / Management of VIP Clients: Petrobrás São Paulo and Bahia, CMD Vivo – São Paulo and Brasília, Brasília Post Office, acting in People´s Management, Business, Revenues, Organization and Audits.

Leader - Centro de Gerência de Redes

• Nov 2005 - Oct 2007

CMDSP - Tatuapé – Monitoring and Diagnosis Center, acting in the verification of alarms and malfunctions of Erb´s and Bts´s e GSM Network Implementation (SPC/SPI/RS/SC/PR), TAI sites acceptance, responsible for the transmission of events (BA of malfunctions), responsible for the treatment of service programs (PS), accomplishment of events and solving alarms / malfunctions via commands from VIVO sites in Rio de Janeiro, , Espírito Santo, Santa Catarina, Blumenau, Rio Grande do Sul and SP capital / countryside (Ericsson CDMA/GSM, Lucent, Nec, Nortel, Motorola, Huawei, Siemens and Repeaters: Algon/ Alcatel/Ericsson/Marconi, EVDO abd SDH/PDH).AMPS, CDMA 2G/TDMA and GSM TechnologiesOperational Systems:: SMAP, TeMIP, SCIENCE. Show less

Technical Support Specialist

• Nov 2000 - Nov 2005

Lines Examination, CPA and TP´s (Technologies: (AXE,EWSD,NEAX,TRÓPICO RA)LP, DDR e SpeedyCCR – optical fiber cablesDispatch of services for technicians (Despacho de serviços para técnicos (repairer and installer of residential, commercial and public telephone lines );Responsible for the system pendency (CSO, SGBD and SGOS);Employees Monitoring,Management of supervisors e-mails;Excel, Word, power point reports;Costumer Service: pre-contact (made in the first complaint), pos-contact (made after the accomplishment of the repair)Receptive assistance (costumer service, complaints, FAQ, etc)Indicator Control (Telefônica Attendance Quality Control) Show less