Tricia McLeod

Office/Operations Manager at Rocanda Enterprises Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Leduc, Alberta, Canada, CA

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5.0

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Christa Goll

Tricia was great to work with! Positive, great work ethic and always willing to get the job done! She would be a definite asset to any organization!

James Bagwell

I had the pleasure of working with Tricia at Hudson Group/Dufry over several years while I was there. Hudson Group at that time was still growing as Dufry helped expand the footprint into the Duty Paid area for Hudson. Based on the budget that IT had to work with, Tricia did an outstanding job keeping pace with the growth of the organization and technology that needed to be put in place to continue running the business and being compliant with Customs on Duty Paid Inventory control to avoid any fines. She never gave up on moving the company forward and working with the teams to improve on the processes and having proper controls in place. When faced with issues, she prioritized and executed what was needed to successfully worked through any of these issues. She is a great asset for any company and will make a strong contribution to any organization. A very bright, organized, hard worker with core values that everyone should have. Loved working with her.

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Experience

    • Canada
    • Oil and Gas
    • 1 - 100 Employee
    • Office/Operations Manager
      • Jan 2019 - Present
    • Project Administrator
      • Feb 2014 - Oct 2018

      Fully support the Project Manager through each project from start to finish. Responsible for the input, output and flow of documents pertaining to the projects both within and to all clients. Maintain all types of documentation including the engineered drawings, sub-contractors, purchasing, vendor documents and logs. Create Fabrication Work Packages for the Shop Floor and the QA/QC department. Liaison with all vendors to ensure the seamless flow of all required deadlines and documentation. Team work with the Project Managers, Project Coordinators, purchasing, engineering, shop and the QA/QC team. Cover reception as required. Some project coordinator duties as well as overtime as required. Show less

    • Office QA/QC Document Control
      • Apr 2011 - Dec 2013

      Responsible for the input, output and flow of documents pertaining to all projects from manufacturing to installation. Maintain all types of documentation including engineered drawings, client documents and logs. The timely completion of turnover packages. Team work with the PM’s, sales, engineers, field members and the QA/QC team. Train new staff as required. Implemented new procedures and documents to assist the engineering and QA/QC Document Control team. Conduct periodic quality control checks. Attend Weekly Meetings and resolve any outstanding concerns from clients. Show less

    • Customs/Office Manager
      • Mar 2010 - Apr 2011

      Responsible for all Customs documentation relating to the Duty Free location at the Edmonton International Airport. Canada Customs and US Customs liaison. Self-clearance for all land/air shipments processed through Canada Customs. Inventory management, destructions and damage claims. Weekly and monthly reports to Canada Customs and US Customs. Preparation and completion of monthly and yearly audits. Office manager duties including financial reports and other duties as required. Vendor and new item set-up as well as contact for vendors. Warehouse shipping and receiving as needed. Supervisory duties of staff regarding inventory and sales protocols as well as customer service when necessary. Went back in 2012 as a consultant to assist with Inventory and training of new Customs staff. Show less

    • Retail
    • 1 - 100 Employee
    • Customs Clerk
      • Feb 2009 - Feb 2010

      Responsible for all Customs documentation relating to the Duty Free location at the Edmonton International Airport. Canada Customs and US Customs liaison. Preparation and completion of monthly and biannual inventory audits. Investigation and handling of all stock discrepancies, destructions and head office shipments/receipts. Cashier supervisor responsibilities as required. Responsible for all Customs documentation relating to the Duty Free location at the Edmonton International Airport. Canada Customs and US Customs liaison. Preparation and completion of monthly and biannual inventory audits. Investigation and handling of all stock discrepancies, destructions and head office shipments/receipts. Cashier supervisor responsibilities as required.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Production Coordinator
      • Nov 2005 - Feb 2009

      Responsible for pagination of weekly and national publications, complete various covers and flyers, supervise display designers, process and followthrough with all job dockets. Communicate with the sales representatives and various departments to ensure deadlines and product expectations are met. Work without supervision on weekend and evening shifts. Responsible for pagination of weekly and national publications, complete various covers and flyers, supervise display designers, process and followthrough with all job dockets. Communicate with the sales representatives and various departments to ensure deadlines and product expectations are met. Work without supervision on weekend and evening shifts.

    • Canada
    • Translation and Localization
    • 1 - 100 Employee
    • Desktop Publisher
      • Apr 2003 - Jun 2005

      Pagination of translated manuals for numerous products, including Harley Davidson and Polaris. Processed and supervised potential employee testing and employee training. Communicated and assisted language coordinators pending product completion. Ensured strict and tight deadlines were met. Worked without supervision during the evenings and weekends. Pagination of translated manuals for numerous products, including Harley Davidson and Polaris. Processed and supervised potential employee testing and employee training. Communicated and assisted language coordinators pending product completion. Ensured strict and tight deadlines were met. Worked without supervision during the evenings and weekends.

    • Graphic Design
    • 1 - 100 Employee
    • Production Designer
      • Feb 2001 - Apr 2001

      Completed quality blue line and color key proofs. Processed all camera-ready artwork. Assisted with large format printing product finishing. Maintained all camera and film equipment. Maintained laminating and other proofing equipment. Paper stock, printer maintenance, picture framing, dry mounting and product design and development. Formatting and completion of brochures, books, ads and forms. Review files for errors and prepare files for printing. Secretarial duties as required. Excellent customer service skills. Show less

Education

  • Canadian Society of Custom Brokers
    Certificate, Customs
    2009 - 2010
  • University of Manitoba
    Bachelor of Arts, 85+
    2007 - 2009
  • The University of Winnipeg
    XML Level 1, 90+
    2004 - 2004
  • Red River Community Colleg
    Intro to Graphic Design, 95+
    2003 - 2003
  • Sturgeon Creek Collegiate Institute
    Graphic Arts Diploma, Graphic Arts Diploma
    2000 - 2001

Community

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