Tricia Fraser
Human Resources Assistant at Eastward Ho!- Claim this Profile
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Bio
Experience
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Eastward Ho!
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United States
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Hospitality
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1 - 100 Employee
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Human Resources Assistant
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Mar 2023 - Present
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Neiman Marcus Group
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United States
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Retail
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700 & Above Employee
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Sales Support Manager
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Jan 2014 - Sep 2022
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Assistant Human Resource Manager
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Sep 2008 - Jan 2014
An active member of the leadership team focused on reinforcing and supporting the achievement of key business results. Integral role in organizing, standardizing, and executing Human Resource policies and procedures to ensure compliance with corporate standards. Execute recruitment, hiring and training initiatives to support learning excellence and drive business results of 100 member team. Responsible for new hire orientation, training and coaching to sustain long term performance. Champion of benefits, payroll, timekeeping (Kronos) and employee recognition. Liaison with corporate HR to ensure consistency and compliance. Show less
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The Fraser Inn Bed & Breakfast
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Northville, MI
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Owner - Operator
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Jun 2000 - Jan 2007
The Fraser Inn was a local family owned establishment servicing customers from all over the world for more than seven years. The Inn created an environment that allowed for a comfortable casual atmosphere, hosting many returning guests on an on-going basis. Personally directed the overall operations of the business, ensuring guest satisfaction. Coordinated special events, including weddings, bridal showers and family gatherings. Created and implemented daily menus to meet customer needs. Hosted a diverse customer base, including executives and international guests. Show less
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Operations Manager
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1987 - 2000
Area Sales/Operations Manager: Provided leadership to ensure the successful opening of 5 new Lord & Taylor stores. Ensured that the service provided to customers was delivered within quality standards. Evaluated and improved employees' quality of work by personally coaching and administering additional training as needed. Area Sales/Operations Manager: Provided leadership to ensure the successful opening of 5 new Lord & Taylor stores. Ensured that the service provided to customers was delivered within quality standards. Evaluated and improved employees' quality of work by personally coaching and administering additional training as needed.
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Education
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Madonna University
Bachelor of Science, Education