Tricia C. Shaffer, PMP, CSM, Business Owner
Test Safety Engineering Manager at Torc Robotics- Claim this Profile
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Bio
Credentials
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Eclipse IV&V Professional
Public Consulting GroupJun, 2022- Nov, 2024 -
Project Management Professional (PMP)
Project Management InstituteJun, 2016- Nov, 2024 -
Certified ScrumMaster® (CSM®)
Scrum AllianceJan, 2022- Nov, 2024
Experience
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Torc Robotics
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United States
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Truck Transportation
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500 - 600 Employee
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Test Safety Engineering Manager
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Sep 2023 - Present
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Test Safety Engineer on the Fleet Safety & Testing Team
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Sep 2022 - Sep 2023
Provides analyses to establish and maintain the Torc safety case for Autonomous Vehicles, including real-time safety support of operational testing. Supports the development and maintenance of the overall Test Safety Operational Policy documentation, Safety Operating Procedures, and Operations Status Orders. Specific responsibilities include: • Completing Safety Event Reviews daily, ensuring communication between groups occurs. root causes of issues are identified, and issues are resolved… Show more Provides analyses to establish and maintain the Torc safety case for Autonomous Vehicles, including real-time safety support of operational testing. Supports the development and maintenance of the overall Test Safety Operational Policy documentation, Safety Operating Procedures, and Operations Status Orders. Specific responsibilities include: • Completing Safety Event Reviews daily, ensuring communication between groups occurs. root causes of issues are identified, and issues are resolved or there is a plan in place for resolution • Performing quarterly audits of the Torc Safety Conductor Evaluation Program to ensure adherence to internal policy and procedure; includes reviews of records, discussions with Safety Conductor Program representatives, development of the audit report and presentation of findings and the audit report to Test Safety management • Supporting special projects and investigations as they arise; past examples include: o A deep-dive into the increase in aborted testing due to steering wheel oscillations in October 2022 o Data and metrics collection/analysis of performance of released software that appeared to be causing an increase in aborts and safety concerns o Collection and analysis of causes for aborted tests (oscillations, aborts, software release investigation) o Conducting a Driver Focus discussion and heuristic study of information gathered to learn and better understand driver perspectives, what factors the drivers consider when evaluating Automated Driving System (ADS) performance, and to consider and discuss contributing human factors • Presenting Fleet Safety Team overview to Torc Onboarding groups • Achieved Smith System Certification (3/29/2023) to work towards Torc Traffic Car Certification
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KLS Government Services
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Consultant
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Apr 2022 - Present
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NASA IV&V Mission Protection Services Lifecycle & Integration Project Lead
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Feb 2021 - Mar 2022
Perform as task lead for the Mission Protection Services Lifecycle & Integration team, assisting in the definition and establishment of processes and procedures intended to integrate cyber security analysis with established NASA IV&V methodologies; personnel management; project management.
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Director of Technical Solutions
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Jul 2019 - Mar 2022
Directly responsible for contract and personnel management of the NASA Independent Verification and Validation (IV&V) contract for KLS Government Services. Identifies and pursues viable business development opportunities for the company. Additional Duties/Roles/Responsibilities: • Elected member of the IEEE Software & Systems Engineering Standards Executive Committee • Hold a seat on the IEEE 1012 Working Group, contributing directly to the ever-changing needs of the Standard for… Show more Directly responsible for contract and personnel management of the NASA Independent Verification and Validation (IV&V) contract for KLS Government Services. Identifies and pursues viable business development opportunities for the company. Additional Duties/Roles/Responsibilities: • Elected member of the IEEE Software & Systems Engineering Standards Executive Committee • Hold a seat on the IEEE 1012 Working Group, contributing directly to the ever-changing needs of the Standard for System and Software Verification and Validation processes
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NASA Mission Protection Services Integration Team Analyst
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Jul 2019 - Feb 2021
Perform as a senior IV&V analyst for the Mission Protection Services Lifecycle and Integration team conducting mission cybersecurity analysis on Artemis Missions supporting the future of human spaceflight.
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Landsat 9 IV&V Project Lead
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Aug 2017 - Jul 2019
As the NASA IV&V Contractor Project Manager for the Landsat 9 Mission, responsibilities include performing as technical manager to ensure the success of the Landsat 9 Mission as well as personnel manager for a team of 10 analysts
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IV&V Program Manager
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Apr 2018 - Jun 2019
Directly responsible for contract and personnel management of the NASA Independent Verification and Validation (IV&V) and Federal Reserve Bank IV&V contracts while simultaneously performing as NASA IV&V Contractor Project Manager for the Landsat 9 Mission and maintaining a seat on the IEEE 1012 Working Group. As a Program Manager within KeyLogic’s Federal Civilian division, responsibilities include business development – proposal writing, proposal reviews, identifying and taking… Show more Directly responsible for contract and personnel management of the NASA Independent Verification and Validation (IV&V) and Federal Reserve Bank IV&V contracts while simultaneously performing as NASA IV&V Contractor Project Manager for the Landsat 9 Mission and maintaining a seat on the IEEE 1012 Working Group. As a Program Manager within KeyLogic’s Federal Civilian division, responsibilities include business development – proposal writing, proposal reviews, identifying and taking ownership of new opportunities, attending industry days, attending job fairs Hold a seat on the IEEE 1012 Working Group, contributing directly to the ever changing needs of the Standard for System and Software Verification and Validation processes
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Senior Software Engineer - NASA IV&V
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Jun 2013 - Aug 2017
• Technical Lead for the Human Exploration and Operations Integration team, assisting and guiding the Contractor Project Manager on the technical aspect of leading the project team responsible for the integration of three Human rated space programs • Deputy Technical Quality & Excellence Lead; responsibilities include mentoring junior analysts and interns, accepting lead responsibility as necessary, constant interaction with upper civil servant and contract management • Project manager… Show more • Technical Lead for the Human Exploration and Operations Integration team, assisting and guiding the Contractor Project Manager on the technical aspect of leading the project team responsible for the integration of three Human rated space programs • Deputy Technical Quality & Excellence Lead; responsibilities include mentoring junior analysts and interns, accepting lead responsibility as necessary, constant interaction with upper civil servant and contract management • Project manager and key technical representative for the IV&V of Agile Development capability development project • Technical advisor for 4-7 IV&V NASA Missions; responsibilities include guidance on project planning and execution, implementation of agency initiatives such as IV&V of Agile development and capability base assurance • Responsible for creating and maintaining TQ&E project schedule • Lead analyst on the NASA IV&V Program Performance Activity Tracker tool which calculates and tracks monthly Earned Value • Perform Software and System Requirements analysis, design analysis, static/dynamic code analysis, test plan/procedure analysis of development project’s artifacts (requirements, test program, models and software), using domain knowledge, engineering principles and COTS/custom tools • Develop and administer PLC ladder logic training and perform analysis on RSLogix 5000 PLC code • Work directly with NASA customer and development organization to establish expectations, define goals/roles, create/track schedules, resolve disputes, prioritize work, and report results • Author/edit/review technical findings, deliver analysis results, and track issues to closure, in support of development project milestones • Develop processes, procedures, technical methods, work instructions • Develop, deploy and adapt IV&V technical approaches to meet customer requirements and operate within project constraints • Write, review and deliver technical reports, briefings, presentations, white papers, and proposals
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Business Owner
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Oct 2021 - Present
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Business Onwer
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Nov 2020 - Sep 2023
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Public Consulting Group
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United States
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Professional Services
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700 & Above Employee
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Senior IV&V Consultant
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Mar 2022 - Sep 2022
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Advanced Acoustic Concepts
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United States
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Defense and Space Manufacturing
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100 - 200 Employee
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Production Manager - Test and Lab Support
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Nov 2007 - Jun 2013
As Production Manager, managed 8 direct reports while maintaining responsibility for conducting all subassembly and unit level testing on all production yields; ensuring the quality of finished products through full inspection including scheduling & support of external testing; assisting logistical effort through serial number collection, failure reporting and the collection of warranty data; providing on-site installations and distance support through daily teleconferences, trouble shooting… Show more As Production Manager, managed 8 direct reports while maintaining responsibility for conducting all subassembly and unit level testing on all production yields; ensuring the quality of finished products through full inspection including scheduling & support of external testing; assisting logistical effort through serial number collection, failure reporting and the collection of warranty data; providing on-site installations and distance support through daily teleconferences, trouble shooting and hardware repair/replacement; fostering the professional development of technicians through on-the-job training and consultation. Developed the DPMO/Sigma Level based Production Metrics Program which defines, collects and reports production quality and aids in identification of defect trends and root cause analysis. Quality Engineer responsibilities included validation of system, software, and hardware requirements; verification of system, software, and hardware behavior and requirements implementation by performing independent test; verification of hardware, software and software interface design; usability testing of software; support of program milestone and technical reviews; test result analysis; development of formal software and hardware test procedures, test results, and test result analysis. Implemented the Corporate Configuration Management policies and procedures and developed the Software Configuration Control Procedure documentation. As ISO 9001:2008 Lead Auditor, planned, conducted, and documented internal ISO 9001:2008 audits; consulted within-scope responsible individuals to develop, revise, and uphold the corporate Quality Management System policies and procedures; identified non-conformances and areas for improvement within the QMS; supported the Product Assurance Manager during external ISO 9001:2008 audits. Show less As Production Manager, managed 8 direct reports while maintaining responsibility for conducting all subassembly and unit level testing on all production yields; ensuring the quality of finished products through full inspection including scheduling & support of external testing; assisting logistical effort through serial number collection, failure reporting and the collection of warranty data; providing on-site installations and distance support through daily teleconferences, trouble shooting… Show more As Production Manager, managed 8 direct reports while maintaining responsibility for conducting all subassembly and unit level testing on all production yields; ensuring the quality of finished products through full inspection including scheduling & support of external testing; assisting logistical effort through serial number collection, failure reporting and the collection of warranty data; providing on-site installations and distance support through daily teleconferences, trouble shooting and hardware repair/replacement; fostering the professional development of technicians through on-the-job training and consultation. Developed the DPMO/Sigma Level based Production Metrics Program which defines, collects and reports production quality and aids in identification of defect trends and root cause analysis. Quality Engineer responsibilities included validation of system, software, and hardware requirements; verification of system, software, and hardware behavior and requirements implementation by performing independent test; verification of hardware, software and software interface design; usability testing of software; support of program milestone and technical reviews; test result analysis; development of formal software and hardware test procedures, test results, and test result analysis. Implemented the Corporate Configuration Management policies and procedures and developed the Software Configuration Control Procedure documentation. As ISO 9001:2008 Lead Auditor, planned, conducted, and documented internal ISO 9001:2008 audits; consulted within-scope responsible individuals to develop, revise, and uphold the corporate Quality Management System policies and procedures; identified non-conformances and areas for improvement within the QMS; supported the Product Assurance Manager during external ISO 9001:2008 audits. Show less
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Systems Engineer
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Jun 2004 - Nov 2007
Primary IV&V Engineer of the Next Generation Identification (NGI) System at the FBI Crimingal Justice Information Systems (CJIS) complex. Performed full lifecycle software IV&V and risk analysis as well as performed ProLogic Site Manager duties. As Senior Systems Engineer on the International Space Station, peroformed full lifecycle software analysis on the internal Thermal Control System and Environmental Control and Life Support Systems. Participated in technical reviews and… Show more Primary IV&V Engineer of the Next Generation Identification (NGI) System at the FBI Crimingal Justice Information Systems (CJIS) complex. Performed full lifecycle software IV&V and risk analysis as well as performed ProLogic Site Manager duties. As Senior Systems Engineer on the International Space Station, peroformed full lifecycle software analysis on the internal Thermal Control System and Environmental Control and Life Support Systems. Participated in technical reviews and analysis of requirements, test scripts, code, and safety issues; authored technical reports. Show less Primary IV&V Engineer of the Next Generation Identification (NGI) System at the FBI Crimingal Justice Information Systems (CJIS) complex. Performed full lifecycle software IV&V and risk analysis as well as performed ProLogic Site Manager duties. As Senior Systems Engineer on the International Space Station, peroformed full lifecycle software analysis on the internal Thermal Control System and Environmental Control and Life Support Systems. Participated in technical reviews and… Show more Primary IV&V Engineer of the Next Generation Identification (NGI) System at the FBI Crimingal Justice Information Systems (CJIS) complex. Performed full lifecycle software IV&V and risk analysis as well as performed ProLogic Site Manager duties. As Senior Systems Engineer on the International Space Station, peroformed full lifecycle software analysis on the internal Thermal Control System and Environmental Control and Life Support Systems. Participated in technical reviews and analysis of requirements, test scripts, code, and safety issues; authored technical reports. Show less
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Institute for Scientific Research
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Defense and Space Manufacturing
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1 - 100 Employee
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Senior Member Research Staff
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2000 - 2004
Designed, implemented, documented, and designed the testing simulation of four MIL-STD-1553B data buses and one A/D interface to a custom analog box for the ARTS II - a ruggedized flight unit which is used to develop and research the use of Neural Networks in adaptive flight control systems on the NASA #837 Aircraft; conducted integration and Hardware in the Loop Simulation testing, created and executed system level program specific testing procedures, performed unit level testing, and… Show more Designed, implemented, documented, and designed the testing simulation of four MIL-STD-1553B data buses and one A/D interface to a custom analog box for the ARTS II - a ruggedized flight unit which is used to develop and research the use of Neural Networks in adaptive flight control systems on the NASA #837 Aircraft; conducted integration and Hardware in the Loop Simulation testing, created and executed system level program specific testing procedures, performed unit level testing, and evaluated test results; performed as Proposal lead for the Adaptive Control of High Performance Engines New Ventures program and Principal Investigator / Laboratory Supervisor for the Next Generation Engine Control Unit New Ventures program. Show less Designed, implemented, documented, and designed the testing simulation of four MIL-STD-1553B data buses and one A/D interface to a custom analog box for the ARTS II - a ruggedized flight unit which is used to develop and research the use of Neural Networks in adaptive flight control systems on the NASA #837 Aircraft; conducted integration and Hardware in the Loop Simulation testing, created and executed system level program specific testing procedures, performed unit level testing, and… Show more Designed, implemented, documented, and designed the testing simulation of four MIL-STD-1553B data buses and one A/D interface to a custom analog box for the ARTS II - a ruggedized flight unit which is used to develop and research the use of Neural Networks in adaptive flight control systems on the NASA #837 Aircraft; conducted integration and Hardware in the Loop Simulation testing, created and executed system level program specific testing procedures, performed unit level testing, and evaluated test results; performed as Proposal lead for the Adaptive Control of High Performance Engines New Ventures program and Principal Investigator / Laboratory Supervisor for the Next Generation Engine Control Unit New Ventures program. Show less
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Education
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West Virginia University
BS, Computer Engineering