Trevor Jones
Service Manager at Porsche of London- Claim this Profile
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Bio
Credentials
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Service Management I
NCM AssociatesJan, 2020- Oct, 2024
Experience
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Service Manager
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Nov 2018 - Present
Motivating, guiding, and leading a busy service department consisting of technicians, apprentices, customer service and support staff in one of the industry's most premium and exciting brands. Planning and scheduling shop and staff requirements to ensure targets and customer expectations are met and exceeded on a regular basis. Fostering a culture of trust and respect while instilling a strong sense of urgency in daily operations.
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Audi Brampton
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Canada
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Certified Audi Sport Expert and Service Consultant
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Sep 2017 - Nov 2018
Certified Audi Sport Service Consultant position for a new state of the art Audi dealership in Brampton, Ontario. Reviewed vehicle specifications and cross referencing with manufacturer maintenance guidelines, service history, and maintenance contracts. Provided customers with transportation, quotations and updates throughout the business day to ensure quality and convenience of service. Ensured each customer experience is an exceptional one by building lasting and trusting relationships with… Certified Audi Sport Service Consultant position for a new state of the art Audi dealership in Brampton, Ontario. Reviewed vehicle specifications and cross referencing with manufacturer maintenance guidelines, service history, and maintenance contracts. Provided customers with transportation, quotations and updates throughout the business day to ensure quality and convenience of service. Ensured each customer experience is an exceptional one by building lasting and trusting relationships with each customer. Show more Show less
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Colony Ford Lincoln
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Canada
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Retail
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1 - 100 Employee
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Service Consultant
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Feb 2014 - Sep 2017
Providing customers with an exceptional service experience for their Ford or Lincoln vehicle. Advising and selling maintenance services or packages to existing and prospective clients and advising on maintenance and warranty details.
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Pfaff Automotive Partners
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Canada
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Retail Motor Vehicles
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100 - 200 Employee
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Sales Consultant
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Apr 2010 - Feb 2014
Unique sales position for one of the largest automotive groups in the GTA. Focusing on selling specialty and aftermarket components and packages for vehicles, purchasing, and wholesale account management.• Managing vehicle projects while coordinating with suppliers, and departments including technicians, management and colleagues to ensure seamless execution and completion of each project.Cultivating new business relationships, while maintaining and growing existing accounts.
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Sales And Leasing Consultant
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Apr 2008 - Sep 2008
Sales position with one of Eastern Ontario’s busiest and most customer-focused Subaru dealerships. Worked with sales management and regional coordinators to learn products and promotions, as well as develop sales strategies and goals.
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Education
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Carleton University
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