Experience

Ricoh Global Services

• IT Services and IT Consulting
• 100 - 200 Employee

• Global Account Director

  • Apr 2016 - Present

  I am currently leading a multi-discipline team managing a 3-way relationship between Ricoh, Reckitt and Infosys. Ricoh provide 200+ end-user IT support engineers across 63 countries for RB/Infosys's award winning (ISG Paragon ‘Excellence’ award) VIBE1 and VIBE2 transformation projects. I am also responsible for leading other virtual teams of 30+ account managers, service managers, technical innovation managers and other associated personnel managing Ricoh's predominantly Print supplier relationship with Unilever, Volvo and Ericsson. The principle objective of the role is to manage Ricoh's supplier relationship across all countries where the customer has or potentially has, the need for Office IT services, Managed Print/Document Services, IT and Communications Services, Business Process Management services and Industrial/additive print solutions. Show less



Vodafone Business

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Northern Europe Sales Manager - Managed Mobility Solutions

  • Oct 2013 - Apr 2016

  I was responsible for leading a team of 11 Managed Mobility Sales Specialists who were focused and targeted on selling mobility managed services to large global enterprise customers. These include solutions for device management, field force enablement, remote access and security. A key requirement of the role was to initially integrate 2 culturally different teams into a single cohesive team with one focused objective, to help account managers sell more complex solutions. Within 2 years the team exceeded its FY15/16 target of €35mil by 135%. Show less

• Global Account Director

  • Mar 2008 - Oct 2013

  I was responsible for leading virtual teams of 30+ account managers, service managers, technical innovation managers and other associated personnel to manage a number of large global customers. Customer during this time included HSBC (3 years), UBS (4 years), National Grid (1.5 years).The principle objective of the role was to manage Vodafone's supplier relationship/contract across all countries where the customer had or potential had the ability to buy mobile communication services from Vodafone or Vodafone's carrier partners e.g. SFR, Hutchinson and Verizon. This typically equated to 60-100% of their mobile communications requirements. Contract values ranged between $5-$50million. Show less



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Head of International Account Management

  • Oct 2005 - Mar 2008

  Leading a team of International Account Managers and Administrators managing 300million euros.Global mobility management is a very new and developing area within the mobile telecommunications industry. The team manages the customers needs by cutting through the cultural mine field of mobile phone contracts and common supply strategies.

• Head of Sector Sales - Travel, Transport, Logistics and Utilities

  • Sep 2002 - Oct 2005

  I was responsible for managing a team of up to 30 Account Managers and Data sales Managers who specialised in selling mobility services to the Travel, Transport, Logistics and Utility sectors. The teams annual revenue target FY04/05 was £63million.

• Sales Manager - Data

  • Mar 1999 - Sep 2002

  I was responsible for managing 15 mobility solutions managers that provided technical sales expertise, as an overlay sales team, to the core Vodafone UK Corporate/Enterprise sales team.

• Account Manager

  • Mar 1995 - Mar 1999

  I was responsible for managing 20 premium rate service re-sellers. Services included cha, lines, adult services, competition lines, fax-back services. Also during this time I was responsible for the first premium rate text services.



Paknet

• UK

• Key Account Manager

  • Mar 1990 - Mar 1995

  I was responsible for selling Vodafone's very first M2M/IoT network services to the credit card processing industry and to the UK utility market for >100KW metering. The service was predominantly sold against BT dial up services. During this time I sold over 15,000 connections. I was responsible for selling Vodafone's very first M2M/IoT network services to the credit card processing industry and to the UK utility market for >100KW metering. The service was predominantly sold against BT dial up services. During this time I sold over 15,000 connections.



Instrumatic

• Sales Executive

  • Jul 1987 - Mar 1990

  Responsible for selling "end of production line" test equipment and micro-processor in-circuit emulators. Responsible for selling "end of production line" test equipment and micro-processor in-circuit emulators.



BAE Systems

• United Kingdom
• Defense and Space Manufacturing
• 700 & Above Employee

• Avionics Engineer

  • 1980 - 1987

  From apprenticeship (straight out of school) to Junior Avionics Design Engineer. From apprenticeship (straight out of school) to Junior Avionics Design Engineer.