Experience

Gigstreem

• United States
• Telecommunications
• 1 - 100 Employee

• Sales Engineering Manager

  • Jan 2022 - Present

  • Prepare cost estimates and a scope of work for sales department by studying building blueprints or information obtained during site surveys. • Lead coordination meetings between cross-functional departments to define clear expectations and roles of team members.• Determine improvements, network upgrades, or service applications in customer environments by doing a site audit or survey then proposing changes in equipment, processes, or physical network build.• Communicate technical information on designs and proposals to non-technical customers, potential customers, PMs & GCs, vendors/contractors, and executives as needed.• Provide training, and support to ensure the Sales Engineering team is educated on GiGstreem services and the network equipment we deploy at customer sites.• Create and provide AP Wi-Fi heatmap coverage documents for each project using iBwave software program.• Lead internal company meetings to present designs/proposals with all departments including C-level executives. • Schedule, manage, and QC all property site surveys done by approved contractors.• Create, define, and manage company scopes of work and processes for vendors/contractors to follow.



GigaMonster Networks

• United States
• Telecommunications
• 1 - 100 Employee

• Design & Sales Engineering Manager

  • Jan 2017 - Jan 2022

  • Create new Gig speed data network designs and DirecTV satellite RF designs for customers.• Lead research and development projects that produce new designs, network equipment recommendations and company processes.• Evaluate all sales opportunities and provide feedback through project design to Business Development team.• Review building blueprints or site survey to create a BOM, SOW, and complete network design ensuring all NEC & BICSI codes are followed.• Lead coordination meetings between cross-functional departments to define clear expectations and roles of team members.• Cultivate and manage current and new vendors.• Create KPIs for team, review design and cost packages submitted by team, conduct 1 on 1 meetings each month with every member of team.• Schedule, manage, and QC all property site surveys done by approved contractors.• Communicate technical information on designs and proposals to non-technical customers, potential customers, PMs & GCs, and executives as needed.• Lead internal company meetings to present designs and proposals with every department including C-level executives.



Level 3 Communications

• Telecommunications
• 700 & Above Employee

• Field Engineer

  • Jan 2012 - Jan 2017

  • Provide status updates and reporting on customer revenue projects and drives local division toward customer and network completion.• Partner with the Division OSP Engineers as appropriate to ensure network projects are delivered in line with dependent construction projects.• Manage BOM/PA/PO/Invoice/Inventory tracking process to support projects and installations.• Manage all network projects from design phase through network acceptance within the Field Division, including coordination with Planning, Field Implementation, and local Field resources, to meet project milestones.• Updated inventory management systems that included Data Centers, COs, and POPs as part of the deployment process including making capacity available for consumption.• Identify/correct discrepancies within existing data to maintain 100% accuracy level within assigned division.• Ensure performance results meet or exceed established service levels, on-time performance for network installation, availability of network for customer consumption, and quality of work standards.

• Tech III

  • May 2005 - Jan 2012

  • Installation, configuration, and testing of DWDM/CWDM equipment (Cisco, Ciena, Fujitsu, Lucent) Switches and Routers (Cisco, Juniper) CO/POP equipment.• Intimate knowledge of Data Center infrastructure, processes, and hands on work.• Building new POP sites and upgrading CO sites with new equipment, new batteries, new wiring etc.• Quality control of contractors installing central office grounding, FM-200 system, and AC/DC power installation.• Testing circuits with EXFO (FTB-400, FTB-200, FTB-1) with 10/100/1000/10000 Megabyte Ethernet, Fiber Chanel, OTDR, PRI, and Transport (T1 - OC192) functionality.• Installation, configuration, and testing of customer premise network switches/routers/CPE equipment • Installation and testing of DC power from BDFB to FAP (6awg-500mcm) using calculations based on amperage/distance.• Responsible for training and mentoring lower-level technicians. • Quality control of contractors installing, fusion splicing, and certifying all OSP fiber on Level 3 network. • Circuit testing of OC3-OC192, 100Mb through 10Gb Ethernet, DWDM/CWDM waves.