☁️ Trevor Gross

Salesforce Administrator at Navigate360
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Contact Information
us****@****om
(386) 825-5501
Location
Orlando, Florida, United States, US

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Bio

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Credentials

  • Salesforce Certified Platform App Builder Certification
    Salesforce
    Jun, 2022
    - Nov, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Dec, 2021
    - Nov, 2024

Experience

  • Navigate360
    • United States
    • Public Safety
    • 100 - 200 Employee
    • Salesforce Administrator
      • Mar 2022 - Present

      - Built Flows to Automate Business Processes - Worked with Revenue Operations team to Automate Contract Renewals and Opportunity Creation - Managed User Profiles and Permission Sets while supporting Sales & Service Cloud - Trained Users on new Salesforce functionality and release updates - Serviced Cases submitted by Salesforce Users via Asana - Salesforce CPQ Maintenance & Product Configuration - Merged Duplicate Accounts & Contacts - Built Flows to Automate Business Processes - Worked with Revenue Operations team to Automate Contract Renewals and Opportunity Creation - Managed User Profiles and Permission Sets while supporting Sales & Service Cloud - Trained Users on new Salesforce functionality and release updates - Serviced Cases submitted by Salesforce Users via Asana - Salesforce CPQ Maintenance & Product Configuration - Merged Duplicate Accounts & Contacts

  • Primera Plastic Surgery
    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Salesforce Administrator
      • Mar 2021 - Feb 2022

      - Built Lightning Reports & Dashboards - Created User Profiles & Permission Sets - Created Custom Objects & Fields - Created Process Builders & Validation Rules - Imported / Exported Records via Dataloader - Built Lightning Reports & Dashboards - Created User Profiles & Permission Sets - Created Custom Objects & Fields - Created Process Builders & Validation Rules - Imported / Exported Records via Dataloader

Education

  • Cloud Code Academy
    Salesforce Developer Kickstart
    2023 - 2024
  • University of Central Florida
    Bachelor of Science, Health Sciences
    2012 - 2017
  • Trailhead by Salesforce
    Trailhead Ranger, Salesforce CRM

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