Principal Consultant Supply Chain Management

• Dec 2022 - Present

Operations Manager

• Apr 2022 - Sep 2022

- Manage team of 20+ Rangers - People planning, onboarding & training - Fleet Management – 1600+ escooters & 3 vans - Data Analysis; fleet, customer ride and Ranger task analysis - KPI Review & Forecasting - Payroll - Other Daily, Weekly & Monthly Operations tasks - Manage team of 20+ Rangers - People planning, onboarding & training - Fleet Management – 1600+ escooters & 3 vans - Data Analysis; fleet, customer ride and Ranger task analysis - KPI Review & Forecasting - Payroll - Other Daily, Weekly & Monthly Operations tasks

Global Demand & Inventory Planning Manager

• Aug 2019 - May 2022

Duties:- Manage team of planners- Managing global forecasts for aftermarket parts & services - Managing inventory levels in 7 hubs and over 30 stockrooms worldwide- Supporting €1.3bn in annual sales, by managing €300m in inventory globally- Leading multiple process improvement projects to drive efficiencies and improve customer service- Leading monthly S&OP meetings- Key tools used: System 21 (ERP), Logility Voyager (IMS) Microsoft Excel and Power BIAchievements:- Introduced new safety stock settings, resulting in significant cost savings and improved order fill rates- Overhauled the forecasting process, improving forecast accuracy, reducing over forecasting and resulting in significant savings

Global Parts Inventory & Process Manager

• Jul 2021 - Oct 2021

Duties:- Manage Global Inventory team (5 direct reports & 9 indirect reports)- Manage monthly Demand Planning process execution, weekly Replenishment process execution and lead S&OP process- Responsible for reviewing, developing and monitoring global processes for global parts inventory operations. Current processes include Demand & Inventory Planning, S&OP, Strategic Stock, supersession, scrapping, sell-back to suppliers, inventory returns, redistribution between hubs- Manage system improvements and liaise with IT to coordinate developments. Systems in scope are S21 DI (ERP), Aurora (ERP), Voyager (IMS), Qlikview, Strategic Stock Tool, Power BI & Alteryx reporting- Work with other Logistics process owners to improve global logistics processes having dependencies with parts inventory- Manage Global Inventory Projects: Voyager Upgrade & Roll Out, new Strategic Stock process, Airbridge Optimisation, new Collaborative Forecasting, Statistical Forecast ImprovementsNote:- This was a temporary position, which was done alongside my primary role

Supply Demand Planner

• Aug 2018 - Jul 2019

Duties: - Analysing demand, inventory and sell-through - Planning finished goods for Europe, India, Middle-East & Russia - Preparing Weekly Supply plans - Communicating build plans to OEM’s in China and USA - Communicating supply plans with Sales, Operations and Logistics - Preparing and communicating weekly reports - New Product and End-of-Life product planning - Preparing slides on key supply issues and presenting to management - Designing and rolling out new processes - Key tools used: SAP, Microsoft Excel and in-house bespoke planning tools Achievements: - Developed “Low Touch” process for low volume programs to reduce time needed to plan products.

Supply Chain Planner

• Dec 2017 - Jul 2018

Duties: - Analysing large amounts of data - Validate planning and reporting outputs - Planning finished goods for Europe - Planning bulk materials - Weekly and Monthly supply plan firming - Maintenance of Master Data – in Rapid Response and SAP - Communicating build plans with plants in India - Managing purchase orders, shipping methods, potential out of stocks, obsolescence - Weekly updates with in country Demand Planners - Managing packout plans of third-party vendors - Key tools used: SAP, Microsoft Excel, and Rapid Response Achievements: - Completed Degree, achieving First Class honours, while working full time - Launched SOP training videos

Merchandise Planner

• Aug 2014 - Dec 2017

Duties: - Managing Supply Chain team - Managing the set-up of a new SAP replenishment to improve buying decisions - Analysing both internal, and market data to develop forecasts - Communicating analytics outcomes - Working with buyers to develop product range - Managing internal and external relationships - Sharing reporting best practise through the company’s international Analytical Reporting Forum - Training staff in SAP ERP, SAP Analysis for Office, and Microsoft Excel - Key tools used: SAP, SAP Analysis for Office, and Microsoft Excel Achievements: - Part of team that launched SAP ERP & Reporting - Set up Supply Chain Replenishment function

New Release Planner

• Jan 2011 - Jul 2014

Duties: - Forecasting for all new-release products - Analysing historical data - Reviewing launches and communicating learnings - Cost analysis for launch pricing - Purchasing of materials - Communicating build plans to factory - Planning worldwide launch supply - Communicating new-release supply to Retail and Sales departments - Communicating launch plans to UK, USA and Australian Logistics departments - Maintenance of Master Data - Key tools used: Sage, SAP, Microsoft Excel, and in-house Stock Management System Achievements: - Automated planning processes, reducing manual work and improving supply accuracy

Other Work Experience

• Sep 1999 - Dec 2010

- 1 Year; Human Resources Administration - 2 Years; Customer Services / Account Management - 3 Years; Retail Store Management - 5 Years; Retail Sales - 1 Year; Human Resources Administration - 2 Years; Customer Services / Account Management - 3 Years; Retail Store Management - 5 Years; Retail Sales