Experience

Canteen Australia

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Learning and Development Manager

  • Aug 2021 - Present



Radiology Across Borders

• Australia
• Philanthropy
• 1 - 100 Employee

• Volunteer

  • Oct 2019 - Present

  A voluntary role supporting education initiatives for developing countries. A voluntary role supporting education initiatives for developing countries.



PSK Performance

• Australia
• Events Services

• Director

  • May 2015 - Present

  PSK Performance stage interactive events such as Fishbowl and Workshops that focus on current research, 'hot topics' within industry, and promoting collaborative discussions through sharing of experiences. With some of the best in local and international talent in their field of specialism , each event openly discusses current and future trends to provoke questions on a range of common issues and topics. Each session works with smaller and adaptable size groups, to allow maximum opportunity to contribute and learn. Working with reputable experts, the session provides opportunities for you to gain first hand knowledge and information which can be applied in your role. This model encourages the audience to become a contributor in the discussions where they can raise issues and seek answers to their questions. Networking and developing new connections is important, that's why each event factors in sufficient time to meet and network with fellow participants. Just bring your open mind, thoughts, insights and experiences with you! www.pskperformance.com.au



I-MED Radiology Network

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• National Learning and Development Manager

  • Dec 2018 - Jul 2021



NSW Department of Education

• Australia
• Education Management
• 700 & Above Employee

• Learning Consultant

  • Apr 2018 - Jul 2018



Ventia

• Australia
• Facilities Services
• 700 & Above Employee

• Training Development Advisor

  • Sep 2017 - Feb 2018



Lendlease

• Australia
• Real Estate
• 700 & Above Employee

• Learning Project Manager

  • Mar 2017 - Jul 2017

  Global program to define the Role of a People Manager. Working with HR Managers and stakeholders to define the role of a People Manager and create a digital resource guide, making it simpler and easier for over 2000 + global People Managers to access management information. Global program to define the Role of a People Manager. Working with HR Managers and stakeholders to define the role of a People Manager and create a digital resource guide, making it simpler and easier for over 2000 + global People Managers to access management information.



Ausgrid

• Australia
• Utilities
• 700 & Above Employee

• Training Lead

  • Nov 2016 - Feb 2017

  SAP Ariba eProcurement transformation project SAP Ariba eProcurement transformation project



Learning Plan

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• MLC Insurance Contract - Snr Learning Consultant

  • Jul 2016 - Oct 2016

  Claims Management Transformation Project. * Develop the IT solution (ClaimVantage) training strategy and plan * Created user guides, facilitator guides, workbooks and PPT * Facilitated training as part of the Contemporary Claims Management implementation program * Travelled to Melbourne to work with the project SME's and Business Analysts to scope the training requirements for the IT solution * Developed survey's using surveymonkey and consolidated findings to socialise with the Training Lead to inform the wider transformation training program



Learning Plan

• Australia
• Business Consulting and Services
• 1 - 100 Employee

• Senior Technical Writer Contract

  • Nov 2015 - Mar 2016

  Working on the Opal project to development a range of Worker Instruction documents for the Ticketing and Concessions Operations Management and Revenue and Finance teams. Creating end user documents for field technicians responsible for second line maintenance for the cash and non-cash Opal Top Up & Single Trip Ticket machines. This included Participant Guide, QRG's, Facilitator Guide and PowerPoint slide decks and incorporating Top Up Machine images and step by step process. Working on the Opal project to development a range of Worker Instruction documents for the Ticketing and Concessions Operations Management and Revenue and Finance teams. Creating end user documents for field technicians responsible for second line maintenance for the cash and non-cash Opal Top Up & Single Trip Ticket machines. This included Participant Guide, QRG's, Facilitator Guide and PowerPoint slide decks and incorporating Top Up Machine images and step by step process.



Multiplex

• Australia
• Construction
• 700 & Above Employee

• Systems Training Consultant

  • Jul 2015 - Aug 2015

  Creating system documentation, user guides and content for the delivery of the HRIS Workday project. Creating system documentation, user guides and content for the delivery of the HRIS Workday project.



BGIS

• Canada
• Facilities Services
• 700 & Above Employee

• Instructional Designer

  • May 2015 - Jun 2015

  * Designed a suite of training package guides from concept in consultation with SMEs and IT for Facilities and Project Management. These included Facilitator, Participant, User Guides and accompanying PowerPoint deck for the Manhattan Integrated Workplace Management System * Developed a project plan to ensure deliverables are achieved by the Go Live date * Attended weekly stakeholder engagement meetings with Subject Matter Experts and Directors from Finance and IT * Created internal surveys with surveymonkey to collect feedback pre and post training and provided reports to manager * Designed the storyboard and scripted the content for the Introduction to Manhattan video. Managed this process end to end * Developed the eLearning video content using Video Scribe and published via Camtasia



NSW Health

• Hospitals and Health Care
• 700 & Above Employee

• Training Lead Consultant (Oracle e business)

  • May 2012 - May 2015

  The Corporate IT Project (CITP) is a project team within eHealth that are responsible for the implementation of a state wide-based system across clinical and non clinical professionals. eHealth delivers a range of services to its customers across NSW, which supports the delivery of front line healthcare services. The role is responsible for providing high level expertise to the projects to design, develop, deliver and evaluate system based learning. This includes creating content using market place software that involves video authoring, hosting webinars and eLearning. Some of the responsibilities include: • Training Lead for the IBM TRIRIGA project which included conducting Training Needs Analysis and the outcomes supported the Training Plan • Working in partnership with the vendor to deliver bespoke training for the 200 + users • Travel to hospitals within NSW to deliver face to face demonstrations for Oracle HRIS Employee and Manager Self Service in large auditorium’s averaging 100 attendees per session. • Deliver face to face computer based training for specialist positions for HRIS and Asset Management System IBM TRIRIGA including Nurse Unit Managers, Clinical Support Officers, Junior Medical Officers, HR Workforce, Payroll, Property Managers, Maintenance and Technicians and Biomedical specialists • Designed and reviewed eLearning modules for HRIS and TRIRIGA using Captivate & UPK software • Facilitated Webex sessions for managers in remote locations within NSW • Reviewed and developed HRIS participant user guides



Learning Technologies UK

• Event Specialist

  • Jun 2010 - Jan 2015

  The conference takes place annually in London and is regarded as the largest Learning Technologies showcase within the UK and Europe. My role is to provide support to the Chairman. My responsibilities are to liaise with each speaker within the UK, Europe and USA prior to the event and ensure all presentations are of high standard and technical requirements fulfilled. I also review the speakers’ presentations and provide recommendations on grammar and formatting. Working in collaboration with the IT technical support team to ensure all rooms were prepared in advance and provided them with the technical brief of each speakers’ requirements i.e. Tweeter feeds, PowerPoint, audio and visual etc. Since returning to Sydney, I continue to be involved remotely.



TOOJAYS Training & HR Consultancy Ltd

• United Kingdom
• Human Resources Services
• 1 - 100 Employee

• Instructional Design Writer

  • Sep 2010 - Apr 2012

  Developed management programs for a leading global Pharmaceutical company including coaching, managing virtual teams, employee engagement, matrix management, conflict resolution, assertive behaviour, empowerment, team development Designed the content using PowerPoint 2010 incorporating engaging learning activities using a blend of methods and frameworks for the trainer including hand-outs and career action plans for the managers for each program Created and documented the trainers’ manual running notes



NSW Ambulance

• Australia
• Hospitals and Health Care
• 700 & Above Employee

• Learning and Development Facilitator

  • Mar 2010 - Jul 2010

  Designed, developed and delivered the implementation and evaluation of professional development programs in Ambulance. Created internal relationships with management to scope training needs and develop strategies, policies and competency based programs to improve managerial and organisational capability that support the vision, values and strategic direction of Ambulance. Designed, developed and delivered the implementation and evaluation of professional development programs in Ambulance. Created internal relationships with management to scope training needs and develop strategies, policies and competency based programs to improve managerial and organisational capability that support the vision, values and strategic direction of Ambulance.



Hammersmith & Fulham Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Learning & Development Manager-Organizational Development

  • Oct 2005 - Oct 2009

  Developed and promoted training programs; Managed the learning and development team Responsible for $500,000 budget and effectively delivered the training plan under budget. Directly led and facilitated individual and group learning and one to one coaching sessions. Planned current and future training needs for over 600 staff/managers within Adult Social Care, Learning Disabilities & Mental Health in line with the workforce strategy Conducted and analysed training needs analysis within context of strategic workforce plan Applied adult learning principles to deliver performance management and personal development plan workshops for over 1000 staff and first line managers Chairman of training sub group committees Emcee annual awards ceremony Commission and negotiated rates for RTO’s, colleges, catering and venue hire suppliers Worked in partnership with colleges and RTO’s to provide vocational education programs Lead consultant on developing Management Development Program Updated learning and development intranet web pages Represented Hammersmith & Fulham Council at local and national external seminars and conferences



Consultant

• Training and Development Advisor

  • Jan 2003 - Oct 2008

  Contract roles working within the industries of: rail, media, gaming, and non-profit organizations. Responsible for strategic planning and staff development plans Developed and implemented succession planning program Designed training manuals for Learning Management System Traveled interstate and facilitated e learning workshops Worked with the project team of the American Society for Training and Development (now ATD) conference in Houston, USA. Contract roles working within the industries of: rail, media, gaming, and non-profit organizations. Responsible for strategic planning and staff development plans Developed and implemented succession planning program Designed training manuals for Learning Management System Traveled interstate and facilitated e learning workshops Worked with the project team of the American Society for Training and Development (now ATD) conference in Houston, USA.



AMP Banking and Insurance

• Human Resources Officer/Training Specialist

  • Jan 1999 - Jan 2002

  Responsible for daily human resource operations. Worked in banking, insurance and financial services Delivered e-learning training, coached staff on in-house training systems, and traveled nationwide to conduct group workshops and one-to-one training. Responsible for daily human resource operations. Worked in banking, insurance and financial services Delivered e-learning training, coached staff on in-house training systems, and traveled nationwide to conduct group workshops and one-to-one training.