Experience

Sacramento SPCA

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Clinic Receptionist

  • Jan 2020 - Present



Jimmy John's

• United States
• Restaurants
• 700 & Above Employee

• Community and Catering Manager

  • Mar 2019 - Oct 2019

  - Identify community outreach opportunities appropriate to Jimmy John’s brand.- Negotiate terms, coordinate execution, and track impressions of community events and sponsorships.- Maintained records of all phases of event planning from negotiations through follow-up.

• Franchise Consultant

  • Jun 2016 - Mar 2019

  -Primary point of contact between franchise owned units and corporate office. Responsible for new product demonstrations, auditing brand standards, and communicating yearly goals.-Demonstrate and lead by example impeccable customer service in franchise owned units. -Proficient in Microsoft CRM to record complaint resolution. Leading consultant in customer complaint reduction for two quarters.

• Training Manager

  • Dec 2014 - Jun 2016

  -Passionately represented Jimmy John’s brand to management candidates and taught all brand standards, and explained their importance.-Tailored curriculum for culturally diverse groups to provide relevancy in a larger context, such as techniques and examples for managing a concert venues.-Tracked trainees progress throughout course to ensure success.



Jimmy John's

• United States
• Restaurants
• 700 & Above Employee

• Assistant Manager

  • Mar 2012 - Apr 2013

  Performed all functions necessary to keep a restaurant running smoothly. From cleaning duties, hiring, to maintaining communication with supervisors about monthly goals and projects. As this was a brand-new location it offered unique challenges, and a rigorous learning environment. Performed all functions necessary to keep a restaurant running smoothly. From cleaning duties, hiring, to maintaining communication with supervisors about monthly goals and projects. As this was a brand-new location it offered unique challenges, and a rigorous learning environment.



Great Pacific Seafoods

• Anchorage, Alaska Area

• Freezer Crew Coordinator

  • 2013 - 2013

  Maintained communication between production floor and freezer storage to minimize downtime, and maximize production in the plant. Maintained communication between production floor and freezer storage to minimize downtime, and maximize production in the plant.