Experience

DEX

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Sales Associate

  • Oct 2023 - Present

  Camarillo, California, United States Customer Support Order Processing and Management Sales Support Administrative Tasks Team Collaboration



Goldco

• United States
• Retail
• 1 - 100 Employee

• Sales Admin

  • Jul 2023 - Present

  Calabasas, California, United States Compile and create reports on performance metrics for analysis and managements Communicate with customers to provide additional information and follow up on questions they might have Utilize Salesforce for customer relationship management and sales projections



Los Angeles Rams

• United States
• Spectator Sports
• 400 - 500 Employee

• Assistant

  • Jul 2022 - Aug 2023

  Agoura Hills, California, United States Guided fans through stadium and ushered premier clientele to VIP section Assisted in all areas of the fan experience related to customer service and facilitated fan activities and initiatives



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Store Support

  • Jan 2020 - Jun 2023

  Thousand Oaks, California, United States Proactively reached out to businesses for upselling, provided customer support at point of purchase and processed checkout and return transactions Onboarded and trained 70+ new hires on tasks for associate role, such as Home Depot’s internal systems and inventory management tool Executed 40+ customer calls per day to follow up on their online orders Managed associates at the service desk and front end, and provided feedback on their interaction with customers Developed more… Show more Proactively reached out to businesses for upselling, provided customer support at point of purchase and processed checkout and return transactions Onboarded and trained 70+ new hires on tasks for associate role, such as Home Depot’s internal systems and inventory management tool Executed 40+ customer calls per day to follow up on their online orders Managed associates at the service desk and front end, and provided feedback on their interaction with customers Developed more efficient methods to complete returns Collaborated with cross functional teams to fulfill $10MM+ orders for key customers Analyzed inventory to ensure that it was properly placed for both clients and management as well as provided reports on any inconsistencies Show less



UC San Diego Guardian

• Guardian Distribution

  • Oct 2019 - Jan 2020

  La Jolla Distributed school news paper through out the school



Heinberg Tennis Academy

• Tennis Instructor

  • Jun 2015 - Sep 2019

  Agoura Hills Provided instruction on tennis technique and conditioning. Elementary to high school aged students are preparing for competitive tennis.



Target

• United States
• Retail
• 700 & Above Employee

• Store Support

  • Oct 2016 - Dec 2016

  Westlake This work entailed grabbing flats with merchandise, putting it out on the floor correctly, helping customers, retrieving/redistributing abandoned merchandise, backing up the cashier section if needed, tidying up the sections where merchandise was stored and responding to any and all calls for phones, in-store call-boxes and walkie conversations addressing you.