Trent Hinkel, CSM
Manager of Software Engineering at NetTracer- Claim this Profile
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Bio
Nancy Robinson, CSM, CSPO, PMP
I had the opportunity to work with Trent again at NetTracer, making it over 17 years that we've worked together. He's an excellent Technical Lead and Software Developer whose strengths lie in detail analysis and implementation strategies that are customer-focused as well as technologically sound. Trent is a great mentor and coach to his teammates and has used his talent and experience to make a real impact on NetTracer products and business. I would be honored to work with him again in the future.
Jeff Jacobs
I have worked with Trent over the past 15 years and know him to be an energetic and dedicated employee. Trent is willing to take on any task assigned and uses his vast technical knowledge to quickly implement resolutions to any issues. Trent is a quick learner and easily picks up on new technologies and methodologies, often taking it upon himself to learn these on his own.
Nancy Robinson, CSM, CSPO, PMP
I had the opportunity to work with Trent again at NetTracer, making it over 17 years that we've worked together. He's an excellent Technical Lead and Software Developer whose strengths lie in detail analysis and implementation strategies that are customer-focused as well as technologically sound. Trent is a great mentor and coach to his teammates and has used his talent and experience to make a real impact on NetTracer products and business. I would be honored to work with him again in the future.
Jeff Jacobs
I have worked with Trent over the past 15 years and know him to be an energetic and dedicated employee. Trent is willing to take on any task assigned and uses his vast technical knowledge to quickly implement resolutions to any issues. Trent is a quick learner and easily picks up on new technologies and methodologies, often taking it upon himself to learn these on his own.
Nancy Robinson, CSM, CSPO, PMP
I had the opportunity to work with Trent again at NetTracer, making it over 17 years that we've worked together. He's an excellent Technical Lead and Software Developer whose strengths lie in detail analysis and implementation strategies that are customer-focused as well as technologically sound. Trent is a great mentor and coach to his teammates and has used his talent and experience to make a real impact on NetTracer products and business. I would be honored to work with him again in the future.
Jeff Jacobs
I have worked with Trent over the past 15 years and know him to be an energetic and dedicated employee. Trent is willing to take on any task assigned and uses his vast technical knowledge to quickly implement resolutions to any issues. Trent is a quick learner and easily picks up on new technologies and methodologies, often taking it upon himself to learn these on his own.
Nancy Robinson, CSM, CSPO, PMP
I had the opportunity to work with Trent again at NetTracer, making it over 17 years that we've worked together. He's an excellent Technical Lead and Software Developer whose strengths lie in detail analysis and implementation strategies that are customer-focused as well as technologically sound. Trent is a great mentor and coach to his teammates and has used his talent and experience to make a real impact on NetTracer products and business. I would be honored to work with him again in the future.
Jeff Jacobs
I have worked with Trent over the past 15 years and know him to be an energetic and dedicated employee. Trent is willing to take on any task assigned and uses his vast technical knowledge to quickly implement resolutions to any issues. Trent is a quick learner and easily picks up on new technologies and methodologies, often taking it upon himself to learn these on his own.
Credentials
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Certified ScrumMaster® (CSM®)
Scrum AllianceMar, 2023- Nov, 2024 -
Cognos Report Building
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Experience
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NetTracer
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United States
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Software Development
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1 - 100 Employee
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Manager of Software Engineering
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Feb 2021 - Present
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Development Team Lead
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Jul 2016 - Feb 2021
Designed and implemented a passenger-facing claims platform for the submission of itemized forms related to lost or damaged baggage; and which calculates scheduled depreciation of such items.Analyzed and redesigned workflows in the baggage tracing platform to make them client-agnostic.Analyzed the baggage tracing platform platform to identify hundreds of obsolete model attributes and database columns; and, to identify and rectify schema inconsistencies across 12+ clients.Collaborated with UX designer to simplify, streamline and standardize UI flows across 12+ clients.Delivered solutions for dozens of minor enhancements and defects.Introduced a stable and predictable Sprint / release cadence, and version numbering.Composed primers, technical reference and preferred practice documents.Mentored and cross-trained junior engineers and Production Support staff. Show less
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VIAVI Solutions
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United States
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Telecommunications
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700 & Above Employee
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Principal Engineer, Software Development
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Feb 2000 - Jun 2016
Engineered 14 desktop and web projects, and their databases, in excess of 3.2 million lines of code, for a community of 4,000+ users. Served as team lead for 7 of the projects, and achieved “zero defect” status for 6 of those. Engineered 30+ supporting business processes, incl. interfaces with 3rd-party systems, using both scheduled and real-time execution intervals, to receive, aggregate and redistribute data, and employing a variety of data transmission methods; and, re-engineered 20+ to make them OS-agnostic. Achieved “zero defect” status for all processes. Reverse-engineered and re-engineered legacy applications, databases and interfaces for desktop-to-web conversion. Orchestrated system-wide retirement of legacy projects, databases and interfaces. Implemented automated system for identifying and procuring millions of dollars per year worth of free telecommunications equipment. Created OS-agnostic Java APIs for command line execution of vendor tools. Composed primers, technical reference and preferred practice documents. Mentored and cross-trained junior engineers. Charter member of voluntary Workplace Improvement Team. Constructed, enhanced and maintained numerous mission-critical features, including: user validation; testing mobile device responsiveness to RF attenuation changes; generation of equipment order invoices; tracking of telecommunications service turn-up; generation of telecommunications equipment expense summaries; tracking of telecommunications project milestones, task assignments and budgets; management of equipment installation locations; and, generation of ad hoc and template reports. Experienced in full SDLC: gathered requirements; generated deliverables cost estimates and cost-benefit analyses; designed and implemented UI and database deliverables; executed unit, system, regression, and user acceptance tests; peer-reviewed source code; analyzed and debugged source code; deployed deliverables; and, provided customer support. Show less
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Southern Company
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United States
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Utilities
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700 & Above Employee
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Intern, Application Development Services
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May 1999 - Aug 1999
Constructed Microsoft Access database and Microsoft FrontPage web page for network polling of vendor tool usage. Orchestrated network-wide retirement of vendor tool. Developed Cognos Impromptu database queries. Provided company-wide support for Cognos Impromptu. Monitored network errors using Microsoft NT FileMon. Constructed Microsoft Access database and Microsoft FrontPage web page for network polling of vendor tool usage. Orchestrated network-wide retirement of vendor tool. Developed Cognos Impromptu database queries. Provided company-wide support for Cognos Impromptu. Monitored network errors using Microsoft NT FileMon.
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Southern Company
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United States
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Utilities
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700 & Above Employee
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Intern, Application Development Services
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May 1998 - Aug 1998
Developed Cognos Impromptu database queries. Provided company-wide support for Cognos Impromptu. Served as Southern Company Services (SCS) point-of-contact for Cognos client/vendor correspondence. Developed Cognos Impromptu database queries. Provided company-wide support for Cognos Impromptu. Served as Southern Company Services (SCS) point-of-contact for Cognos client/vendor correspondence.
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Education
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1995 - 1999
Florida State University
Bachelor of Science - BS, Management Information Systems -
1991 - 1995
South Gwinnett High School
Community
