Experience

3D HoloGroup, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Full Stack Developer Intern

  • Oct 2023 - Present



University of West Florida

• United States
• Higher Education
• 700 & Above Employee

• ITS Help Desk Technician

  • Jul 2023 - Present

  - Served as the principal point of contact for a wide range of technical support queries - Resolved 50+ hardware, software, networking, and system-related issues on a weekly basis - Utilized Jira for tracking and managing help desk tickets - Employed Confluence for IT documentation, editing and updating 80+ articles monthly - Served as the principal point of contact for a wide range of technical support queries - Resolved 50+ hardware, software, networking, and system-related issues on a weekly basis - Utilized Jira for tracking and managing help desk tickets - Employed Confluence for IT documentation, editing and updating 80+ articles monthly



IHMC

• United States
• Research Services
• 1 - 100 Employee

• Cybersecurity Research Intern

  • Dec 2022 - Jun 2023

  - Implemented Network Intrusion Detection Systems (NIDS) on a dedicated private server - Leveraged Elasticsearch via RESTful APIs for data retrieval - Used JavaScript to integrate NIDS with a proprietary 3D visualization tool - Worked with Chrome Developer Tools to troubleshoot and debug issues during data transmission - Implemented Network Intrusion Detection Systems (NIDS) on a dedicated private server - Leveraged Elasticsearch via RESTful APIs for data retrieval - Used JavaScript to integrate NIDS with a proprietary 3D visualization tool - Worked with Chrome Developer Tools to troubleshoot and debug issues during data transmission



Chick-fil-A Restaurants

• United States
• Restaurants
• 700 & Above Employee

• Kitchen Staff

  • May 2019 - Aug 2022

  - Focused on customer service while upholding food quality and sanitation standards - Focused on customer service while upholding food quality and sanitation standards