Experience

Arbor Park School District 145
• United States
• Education Administration Programs
• 1 - 100 Employee
• 2nd Grade Educator

  • Aug 2017 - Present

The Horton Group
• United States
• Insurance
• 300 - 400 Employee
• Customer Service Representative

  • Sep 2016 - 2017


Allstate

• United States
• Real Estate

• Office Manager and Licensed Customer Service Representative

  • Sep 2010 - Sep 2016

  Office manager and licensed sales support professional who develops and maintains valuable relationships with prospective and current clients to help grow insurance lines agency. Research and arrange suitable insurance options to meet individual customer needs. Responsible for and effectively managed client accounts and needs, pertaining to insurance policies, including renewal efforts, endorsements, billing inquiries, assistance with claims, and special needs issues for existing and new business customers. An integral part of the agency’s customer retention. Implemented and organized follow up procedures for new business, property inspections, premium collection, cancellations, and all endorsements. Collaborate and effectively communicate with Allstate corporate support teams, colleagues, agents, financial institutions, and a plethora of businesses on behalf of the customer to productively resolve requests. Provide excellent customer service and timely issue resolution. Show less



CCSD 146 & Fairmont SD 89

• Elementary Education Teacher

  • Aug 2001 - May 2010

  Reading Tutor and 1st grade elementary teacher Reading Tutor and 1st grade elementary teacher