Experience

Trifecta

• United States
• Consumer Services
• 1 - 100 Employee

• Customer Success Account Manager

  • Mar 2023 - Sep 2023

  Sacramento, California, United States Trifecta is the largest premium, organic meal delivery service in the US. Hired to support customer experience and retention by providing great customer service, providing solutions for escalated customers and building relationships with clients to encourage customers to buy services and products with brand knowledge and sales tactics.



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Recruiter

  • Dec 2021 - Nov 2022

  Hired to support hiring needs and business challenges for 20-35 sales hubs and teams across the US for Microsoft. Build key business relationships with our internal client/hiring manager and develop authentic relationships to understand business needs and challenges to provide solutions and correct candidates.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Technical Recruiter

  • Jun 2021 - Dec 2021

  Hired to support hiring needs for 30-35 IT projects and teams across the US for Amazon. Recruited Full Stack Engineers, Data Scientist and Technical Project Managers.



TEKsystems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Professional Recruiter

  • Sep 2017 - May 2021

  Sacramento, California Area Multiple award-winning nationwide and regional Recruiter for TEKsystems. Specialized Recruiter that wore many hats and provided Account Management to develop authentic relationships with clients to understand business needs and challenges; to provide IT solutions. Responsible for business development, network and prospect with local IT professionals, people management, educate candidate/clients on local SLED market and find creative ways to provide solutions to our clients business needs.



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Telesales Representative

  • 2016 - Jan 2017

  Sacramento, California Area -Provide customers with up to date information on available plans and cost -Provide solutions/troubleshoot problems with accounts and phones -Sell phones to customers and identify needs for other products/services Verizon has to offer -Maintain key business relationship for future business needs -Provide excellent customer service



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Military Police

  • 2010 - Jan 2017

  -Managing to run a correction facility and maintain positive control -Managing relationships and safe keeping of all guards, detainees and guest inside the facility. -Manage to control all cell block, manage guards and assign duties to guards -Excellent communication skills with inmates and guards -Maintain Standard of Operations to remain in compliance with DOJ -Deployed in Cuba Guantanamo Bay from 04/2013- 05/2014



SolarCity

• United States
• Renewable Energy Semiconductor Manufacturing
• 700 & Above Employee

• Sales Business Development Executive

  • 2015 - 2016

  Sacramento, California Area -Build key business relationships with home owners for Energy Efficient Upgrades to their home. -Troubleshoot solar monitoring system and provide excellent customer care -Development and integration of sales plans to increase revenue and profits per company initiatives -Build a book of business with referrals from positive business relationships with clients -Train new on coming team members of business flow and key performance indicators



GNC

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • 2013 - 2014

  Los Angeles Area -Provide great customer service -Organize and maintain store for audits and corporate visits -Maintain store quota and key performance indicators -Training of new hires and strategic sales planning for new/existing sales associates