Experience

Closson Insurance Agency
• United States
• Insurance
• 1 - 100 Employee
• Commercial Insurance Agent

  • Aug 2022 - Present


JIA Mandarin

• Sales Account Manager

  • Apr 2020 - Jun 2022

  • Addressed customer complaints and provided satisfactory solutions through procedure changes. • Liaised with clients regarding new company information, promotions and products. • Located up-sell, and cross-sell opportunities to improve customer satisfaction and increase profits. • Exceeded team sales goals by 23%, generating $21,000 in revenue. • Organized joint sales calls with current customers and outside vendors. • Addressed customer complaints and provided satisfactory solutions through procedure changes. • Liaised with clients regarding new company information, promotions and products. • Located up-sell, and cross-sell opportunities to improve customer satisfaction and increase profits. • Exceeded team sales goals by 23%, generating $21,000 in revenue. • Organized joint sales calls with current customers and outside vendors.



Silk Mandarin - Language Training Institute

• China
• Education Administration Programs
• 1 - 100 Employee

• Sales Account Manager

  • May 2019 - Oct 2019

  • Attended scheduled training sessions, department meetings and company events to build expertise and promote company image. • Adapted to and remained flexible in changing, fast-paced work environment. • Scheduled sales presentations to promote company programs and educate clients on offerings. • Developed and maintained strong customer relationships and networks within designated sales territory. • Attended scheduled training sessions, department meetings and company events to build expertise and promote company image. • Adapted to and remained flexible in changing, fast-paced work environment. • Scheduled sales presentations to promote company programs and educate clients on offerings. • Developed and maintained strong customer relationships and networks within designated sales territory.



LifeCells

• Hospitals and Health Care
• 1 - 100 Employee

• Summer Intern

  • Jun 2013 - Aug 2013

  • Took minutes at company meetings and documented important information. • Drafted important emails and business-wide announcements for supervisors. • Performed training tasks in various workplace positions according to company requirements. • Took minutes at company meetings and documented important information. • Drafted important emails and business-wide announcements for supervisors. • Performed training tasks in various workplace positions according to company requirements.



Innovative Ortho Partner

• Summer Intern

  • Jun 2012 - Aug 2012

  • Worked closely with sales representatives and assisted in any duties as assigned by managers. • Developed a thorough working knowledge of medical instruments, including their uses and specifications. • Built more interpersonal skills to work with a wide variety of people each day, build relationships and network. • Worked closely with sales representatives and assisted in any duties as assigned by managers. • Developed a thorough working knowledge of medical instruments, including their uses and specifications. • Built more interpersonal skills to work with a wide variety of people each day, build relationships and network.