Director of Event Scheduling Software

• Nov 2022 - Present

Software Developer

• Dec 2019 - Nov 2022

Quality Assurance & Release Analyst

• Mar 2016 - Mar 2020

Performed manual and automated testing for the Series25 Software suite.Managed SaaS and DBCS deployments for patches and major releases.Utilized Selenium, NUnit in C#, and Protractor to maintain and run automated regression tests for Angular and Non-Angular projects.Utilized Jmeter for minimal load testing efforts.Worked with members of development, and customer facing teams to create a release schedule based on priority and realistic time tables to get the product out the door with quality.Setup Jenkins to better automate and remove toil from our build and testing process. Show less

Software Support Analyst

• Jul 2013 - Mar 2016

Supported SaaS and DBCS deployment models for the Series25 enterprise software suite consisting of 8 componentsPerformed remote consulting services including installations and upgrades at more than 20 institutionsActively participated in training new employeesMigrated Oracle and MSSQL databases to the SaaS environmentManaged a workload consisting of roughly 14 tickets per weekWrote and maintained troubleshooting and installation documentation

Program Manager

• Oct 2012 - May 2013

Managed seminars for educational professionals in a different city every weekday from October to May. Coordinated with hotel staff to ensure remarkable customer service to participants and supported the profesional needs of BER presenters. Traveled six days a week throughout the United States and Canada while developing individual decision making and problem solving skills. Served as technical support for presenter and participants Managed seminars for educational professionals in a different city every weekday from October to May. Coordinated with hotel staff to ensure remarkable customer service to participants and supported the profesional needs of BER presenters. Traveled six days a week throughout the United States and Canada while developing individual decision making and problem solving skills. Served as technical support for presenter and participants

Mathematics Instructor

• Jun 2012 - Aug 2012

Provided instruction in middle and high school students. Evaluated progress and assigned practice problems to be completed at home. Provided instruction in middle and high school students. Evaluated progress and assigned practice problems to be completed at home.

Mathematics Grader

• Feb 2012 - May 2012

Provided feedback on homework assigned by the course instructor to a class of about 30 students on a weekly basis. Provided feedback on homework assigned by the course instructor to a class of about 30 students on a weekly basis.

Bachelors Tutor

• Oct 2011 - May 2012

Taught algebra to an eighth grade student replacing a classroom course. Prepared lessons, assigned and evaluated homework for this student. In addition, supported Biology and Geometry students by giving homework support and summer guidance. Taught algebra to an eighth grade student replacing a classroom course. Prepared lessons, assigned and evaluated homework for this student. In addition, supported Biology and Geometry students by giving homework support and summer guidance.

Conference Services Staff

• May 2011 - Aug 2011

Applied customer service skills to support conferences on campus while tracking use of needed supplies Developed and maintained a detailed, user friendly, inventory spreadsheet in Microsoft excel

Leadership development Co-coordinator

• Dec 2010 - May 2011

As a team planned four training sessions for outdoor leaders. Identified training goals and lesson plans.

Tractor Operator

• Jun 2008 - Aug 2010

Harvested Cherries 50-60 hours over seven days each week. Performed basic maintenance on machinery. Harvested Cherries 50-60 hours over seven days each week. Performed basic maintenance on machinery.

Resident Assistant

• Aug 2009 - May 2010

Built a community among thirty first and second year students. Worked as a team to create fun and educational activities. Was on call in order to provide a safe environment, trained in crisis management. Built a community among thirty first and second year students. Worked as a team to create fun and educational activities. Was on call in order to provide a safe environment, trained in crisis management.