Travis B.

Lead Service Desk Engineer, NAM at Probax
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Contact Information
us****@****om
(386) 825-5501
Location
Buffalo, New York, United States, US

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Experience

  • Probax
    • United States
    • Software Development
    • 1 - 100 Employee
    • Lead Service Desk Engineer, NAM
      • Sep 2022 - Present

      Key contributor to the formulation and maintenance of an enterprise-wide backup and recovery strategy to ensure timely and effective restoration of IT services and resumption of business activities. Provided data protection solutions and services including data backup, data archival, disaster recovery, and business continuity. Work hand-in-hand with software development, DBA, and systems teams to ensure production systems are backed up and maintained in optimal configuration.

    • Service Desk Engineer
      • Jun 2021 - Sep 2022

  • MVP Network Consulting LLC
    • Partner Support Technician
      • Nov 2020 - Sep 2022
  • Peak
    • United States
    • Marketing Services
    • 1 - 100 Employee
    • Information Technology Support Specialist
      • Mar 2019 - May 2020
  • Self-employed
    • Real Estate
    • 1 - 100 Employee
    • Volunteer
      • Feb 2017 - Jul 2018
  • Harvard Division of Continuing Education Professional Development Programs
    • Technical Project Lead & Systems Administrator
      • Jun 2016 - Feb 2017
  • Harvard Business School
    • United States
    • Higher Education
    • 700 & Above Employee
    • Customer Support Specialist
      • Jun 2013 - Jun 2016

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