Experience

Pattern

• United States
• Financial Services
• 1 - 100 Employee

• Marketing & Business Development Manager

  • Sep 2023 - Present

• Marketing Strategist

  • Aug 2022 - Sep 2023



Artisent Floors

• United States
• Consumer Services
• 1 - 100 Employee

• Account Manager

  • Jul 2019 - Aug 2022

  - Invited to join the AAN as a committee member to implement promotional marketing campaigns. - Manage book of 100+ SMB clients in the property management and commercial industry. - Supervised a team of 30+ subcontractors to ensure each project was brought to completion and exceeded client expectations. - Nurtured client relationships through prompt communication, skilled negotiations, and friendly rapport. - Invited to join the AAN as a committee member to implement promotional marketing campaigns. - Manage book of 100+ SMB clients in the property management and commercial industry. - Supervised a team of 30+ subcontractors to ensure each project was brought to completion and exceeded client expectations. - Nurtured client relationships through prompt communication, skilled negotiations, and friendly rapport.



Apartment Association of Nebraska

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Marketing Committee Member

  • Jul 2019 - Aug 2022



NP Dodge Property Management Company

• Greater Omaha Area

• Social Media Marketing Manager

  • Jun 2018 - Jul 2019

  - Executed and oversaw marketing campaigns for lead generation on a budget. - Designed and launched an SEO-friendly website through Wordpress to generate new business for the company's subsidiary. - Launched and managed all social media profiles, including responding to online reviews and messages. - Worked directly with leadership team to spearhead an affordable recruitment strategy for hiring top talent. - Founded and composed the monthly digital newsletter to keep employees engaged, informed, and motivated. Show less



Apartments.com

• United States
• Software Development
• 300 - 400 Employee

• Account Executive

  • Apr 2016 - May 2018

  - Promoted to the Account Executive position within a year for exceptional customer service and exceeding KPI's by 90%. - Executed a custom marketing and advertising strategy for book of 200+ accounts in the property management industry. - Responsible for strategizing marketing campaigns, upselling services, and reducing churn significantly month-over-month. - Consistently met quarterly sales and customer retention goals. - Generated new business through email, cold calling, and in-person meetings. Show less



FedEx

• United States
• Freight and Package Transportation
• 700 & Above Employee

• Courier

  • Jun 2014 - Feb 2016

  - Provide efficient pick up and delivery service under strict time constraints. - Assist customers with any issues regarding features of services. - Comply with all operational, security, and safety policies. - Maintain customer satisfaction by meeting service commitments on a daily basis. - Provide efficient pick up and delivery service under strict time constraints. - Assist customers with any issues regarding features of services. - Comply with all operational, security, and safety policies. - Maintain customer satisfaction by meeting service commitments on a daily basis.



Securities America Inc.

• United States
• Financial Services
• 300 - 400 Employee

• Rep Relations Specialist

  • Jan 2014 - Jun 2014

  - Provide rapid response to company representatives inquires via telephone and email. - Coordinate with internal departments to resolve and prevent problems and errors. - Develop and maintain a positive relationship with all representatives and internal staff. - Actively support team goals by ensuring accuracy and timeliness of problem resolution. - Provide rapid response to company representatives inquires via telephone and email. - Coordinate with internal departments to resolve and prevent problems and errors. - Develop and maintain a positive relationship with all representatives and internal staff. - Actively support team goals by ensuring accuracy and timeliness of problem resolution.



Gregg Young Chevrolet

• United States
• Retail Motor Vehicles
• 1 - 100 Employee

• Sales Associate

  • May 2013 - Jan 2014

  - Provide exceptional service throughout the customer’s experience. - Communicate effectively via telephone and in person to satisfy customer’s wants and needs. - Read, collect, and transcribing data in order to complete accurate paperwork. - Navigate and utilize computer programs as a part of the selling process. - Provide exceptional service throughout the customer’s experience. - Communicate effectively via telephone and in person to satisfy customer’s wants and needs. - Read, collect, and transcribing data in order to complete accurate paperwork. - Navigate and utilize computer programs as a part of the selling process.



Argosy Casino

• Gambling Facilities and Casinos
• 100 - 200 Employee

• Valet Manager

  • May 2009 - 2012

  - Maintain safety and provide timely delivery of all guest vehicles. - Manage employee shift schedules and handle tip disbursement. - Ensure maximum customer satisfaction and resolve customer grievances. - Oversee smooth and efficient flow of guests entering and exiting valet. - Maintain safety and provide timely delivery of all guest vehicles. - Manage employee shift schedules and handle tip disbursement. - Ensure maximum customer satisfaction and resolve customer grievances. - Oversee smooth and efficient flow of guests entering and exiting valet.