Experience

First Colony Mortgage

• Financial Services
• 1 - 100 Employee

• Mortgage Consultant

  • May 2013 - Present

  Pleasant Grove, Utah, United States - Develop a consistent client base of realtors and borrowers to gain leads and referrals - Educate and inform the customer of the terms of the loan - Responsible for timely, accurate, and complete loan file submissions to Underwriting - Prepare, analyze and verify mortgage loan applications - Manage a team of loan officers



Lowe's Home Improvement

• United States
• Retail
• 1 - 100 Employee

• Sales Specialist

  • Apr 2012 - Apr 2013

  Lexington, Virginia • Manage overall sales of department • Develop strategies to increase sale of merchandise and its related products • Coordinate with sales manager, analyze policies and improve processes if required • Specifically assigned to assist Spanish speaking customers • Train newer employees on customer service and product knowledge



National Agents Alliance

• Insurance
• 100 - 200 Employee

• Field Insurance Underwriter

  • Apr 2012 - Nov 2012

  Roanoke, Virginia Area • Certified Life and Annuity Underwriter by the Bureau of Insurance • Recruited individuals to become agents and trained them on selling skills • Specialized in Mortgage Life, Disability Coverage and Retirement Protection • Resolved customer concerns, generated new sales, and acquired referrals for potential new customers • Provided sound financial and insurance services to protect clients assets and families well being



Southern Virginia University

• United States
• Higher Education
• 300 - 400 Employee

• Assistant Sports Information Director

  • Sep 2010 - Apr 2012

  Buena Vista, VA • Organized and managed Men’s and Women’s athletic event employees • Maintained statistics and records at sporting events that were synced with the school website • Wrote recaps of athletic events providing accurate information and post-game quotes

• Intern to the Administrative Assistant to the President

  • May 2011 - Nov 2011

  Researched the implementation of a Sports Management program for the University.



Washoe county School District Nutrition Services

• United States

• Spanish Translator

  • Sep 2009 - May 2010

  Reno, Nevada Area • Interpreted conversations and conference meetings between customers and management • Translated legal school district documents for families who could not afford meals for their children