Public Safety

• Mar 2017 - Present

Transportation and Emt

• Mar 2017 - May 2017

stepping out on Faith always produces fruits by improving the lives of others

General Manager

• Jul 1998 - Present

Managed P&L and all day to day store operations

CommercialSales Manager

• Aug 2014 - May 2016

Manage sales and operations for a 1.5 million dollar annual revenue location. (responsible for P & L performance. Tasked with achieving a target of 238,000. in annual sales from Commercial and achieved 496,000.00 in sales for fiscal year 2016. restored operational compliance and audit compliance at 92% average. developed and hired team to sustain growth and promoted assistant to Commercial Sales Manager for Pisgah Church Road location. Trained my replacement and accepted task to open new market.

Commercial Sales Manager

• May 2014 - 2017

Assigned to assist with new store set-up and launch. Established market presence for Auto-Zone to a virgin market wherein our competitors were established for prior ten years. Train and implement operational standards to completely new team while maintaining at least ninety percent audit compliance. developed critical key accounts to develop a sustainable revenue stream in new market. Assigned to assist with new store set-up and launch. Established market presence for Auto-Zone to a virgin market wherein our competitors were established for prior ten years. Train and implement operational standards to completely new team while maintaining at least ninety percent audit compliance. developed critical key accounts to develop a sustainable revenue stream in new market.

Service Manager

• Dec 2010 - Nov 2012

I was assigned to multiple projects with this company in this roll. Kernersville, NC drove sales of service and tires. the emphasis in this location was to exceed target goals while maintaining impeccable audit standards. This location was my first and formative introduction to the company and was instrumental in my success. the next assignment was to restore operational compliance and team standards to a location which failed a corporate audit with a score of 38%. The store was restored to operational audit compliance within twenty eight days with a corporate reaudit of 88% and maintained an average of 92% till I was assigned to Thomasville NC. to assist new manager in getting an operational standard compliant with corporate standards. This location recieved the highest audit score in the district at 94.2% while driving sales growth at 9%. I was assigned to assist the team at Asheboro NC and restore audit standards and sales growth for this location. The audit scores were corrected within thirty days by enforcing company process' and sales growth was achieved by expanding the menu of servicess and getting the teams engagement.

General Manager

• Nov 2010 - Oct 2012

Recruited to Manage the team and restore Sales and operational compliance in this Location. Responsible for managing the retail and commercial teams and sales goal achievement. This location had a series of challenges and a full time to part time balance challenge. The Sales were slowing in both segments due to poor accountability and messaging as well as operational deficiencies which resulted in under performing audit results. Sales growth was accomplished through team engagement and customer service standards being instilled and followed. The operational deficiencies were corrected by teaching coaching and training as well as enforcing company policies and rewarding success. The commercial parts manager was a seasoned professional which simply needed support to attack the market and count on the General Managers support. That was the easy part. There were some unforeseen challenges in this project but was a great learning phase for my growth.

Security Specialist SAC

• Oct 1987 - Aug 1991

Provided front line security for our nations highest level assets both as a team member and as a team leader I also participated in training with local Law Enforcement and Federal agencies such as the US Marshalls and the DEA. Provided front line security for our nations highest level assets both as a team member and as a team leader I also participated in training with local Law Enforcement and Federal agencies such as the US Marshalls and the DEA.