Experience

Hollywood Pantages Theatre · Broadway in Hollywood

• United States
• Entertainment Providers
• 1 - 100 Employee

• Digital Marketing Specialist

  • Jun 2022 - Present



John Gore Organization

• United States
• Entertainment Providers
• 1 - 100 Employee

• Sales And Service Specialist

  • Apr 2018 - Dec 2021

  At Broadway Across America I worked in the call center, a fast paced team based working environment focused on excellence in customer service, solution based problem solving and organization. I commonly trained incoming new hires in our company culture and the proprietary systems we used for our day to day work activities. I was also able to interface with remote teams and guests face to face on trips around the USA as we acquired new theaters and partners. I am extremely grateful for my time with this team, as they taught me how to make an office more than just a place to work. Show less



The Public Theater

• United States
• Performing Arts
• 200 - 300 Employee

• Box office

  • Jan 2017 - Apr 2018

  At the Public Theater I was able to further my love of the arts from a very different angle. Every day found a new way to test my skills in organization and customer service. I was tasked with remaining organized and professional when faced with angry guests and excelled in always creating positive experiences for everyone I interacted with. At the Public Theater I was able to further my love of the arts from a very different angle. Every day found a new way to test my skills in organization and customer service. I was tasked with remaining organized and professional when faced with angry guests and excelled in always creating positive experiences for everyone I interacted with.



Bard Summerscape and Music Festival

• Bard College

• Assistant Company Manager

  • Jun 2016 - Sep 2016

  In this position I worked in an office setting to manage the day to day affairs of both artists and administrators. It was my job to create weekly schedules, communicate with production staff and solve any problems that may arise for the artists that production staff dealt with. I was able to hone my creative thinking and immediate problem solving skills with every issue that arose, be it from scheduling conflicts to ineffective office appliances. I had to remain highly organized in the face of high volumes of incoming data while maintaining my calm, friendly and outgoing demeanor. Above all I was able to explore the ins and outs of a large scale business and learn just how to thrive and contribute in a constantly fast paced environment. Show less



Momofuku

• Restaurants
• 100 - 200 Employee

• Host

  • Apr 2015 - Jun 2016

  As the host of a high end food service establishment it was my duty to create lasting impressions with customers and to create a positive experience for all guests. In a position where you are the face of a company, it can be quite difficult to maintain composure when faced with the amount of guests we dealt with. I was able to stay highly organized in an often raucous environment while still delivering high end customer service. I was also tasked with researching each individual with a reservation in order to better serve any VIP that may arrive, as well as to become intimately familiar with the names and faces of the New York food world in order to alert management should they arrive unannounced. It was my job to always remain one step ahead of any issue, and to quickly and efficiently solve any problem that arose. Show less



Disney Cruise Line

• United States
• Travel Arrangements
• 700 & Above Employee

• Vocal Performer/Host

  • Feb 2014 - Sep 2014

  As a host aboard a cruise line I had the unique work experience of being able to develop meaningful relationships with guests over a week long period. This position allowed me focus on creating a productive workspace for not only myself but my team. We created schedules, actively held company meetings to discuss the weeks events, and created a trusting and exciting working environment that often felt like a second home. As a host aboard a cruise line I had the unique work experience of being able to develop meaningful relationships with guests over a week long period. This position allowed me focus on creating a productive workspace for not only myself but my team. We created schedules, actively held company meetings to discuss the weeks events, and created a trusting and exciting working environment that often felt like a second home.