Sales Executive

• Feb 2023 - Present

Certified Fragrance Educator and Curator

• Jun 2019 - Feb 2023

Introduce clients to the world of niche fragrance and explain the concept behind the boutique Provide exceptional service and expertise from my vast knowledge of fragrance Exceed sales goals on a consistent basis Write witty and informative copy for email newsletter, social media, website and videos Maintain a safe, clean and organized work environment Perform inventory count on a monthly basis Introduce clients to the world of niche fragrance and explain the concept behind the boutique Provide exceptional service and expertise from my vast knowledge of fragrance Exceed sales goals on a consistent basis Write witty and informative copy for email newsletter, social media, website and videos Maintain a safe, clean and organized work environment Perform inventory count on a monthly basis

Regional Visual Merchandiser

• Jan 2021 - Oct 2022

Develop, maintain, analyze, and adjust floor plans for each store in a multi-store region Partner with corporate, field management, and staff to recognize and address brand presentation at the store level to maximize sales Consistantly maintain visual standards as it relates to store styling, window displays, and general conditions of the showroom Plan visual rotation schedule and communicate consistently and effectively to meet the needs of the assigned stores Assist and participate in seasonal retail marketing, catalog photography, new store openings, and other projects as requested Show less

Account Manager

• Aug 2016 - Jan 2021

Generate sales for a portfolio of accounts and reach the company's sales target Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling Manage and solve conflicts with clients Interact and coordinate with the sales team and other staff members in other departments working on the same account Establish budgets with the client and company Meet time deadlines for accounts Generate sales for a portfolio of accounts and reach the company's sales target Identify new sales opportunities within existing accounts to remain a client-account manager relationship by up-selling and cross-selling Manage and solve conflicts with clients Interact and coordinate with the sales team and other staff members in other departments working on the same account Establish budgets with the client and company Meet time deadlines for accounts

Director of Merchandise Planning

• Oct 2015 - Jul 2016

Merchandised the entire showroom to create real life vignette style rooms for the guest Received, unpackaged and priced merchandise for the showroom floor Recognized for planning, organizing and coordinating abilities Identified and sourced props, fabric, hardware and lighting Worked with architectural features of the store to maximize the available space Sought feedback from colleagues and customers on the visual impact of displays and implemented changes Conducted research on current and future trends in design and lifestyle, and associated target market features Show less

Regional Sales Training Manager

• Jun 2013 - Oct 2015

Recruited, hired and trained a team of consultants to consistently exceed sales goals Led the #1 most profitable store in the company Promoted to Regional Trainer to assist in helping new managers Provided feedback and guidance through coaching behaviors, training, discipline and positive recognition to develop and improve performance Evaluated employees’ work performance and administered annual reviews Lead conference calls to effectively communicate with staff and upper management Received accolades for managing an inventory with less than 1% variance Collected, tracked and organized data in order to provide performance feedback; suggesting methods to improve area operations and service Show less

Fragrance/Cosmetic Manager

• Jul 2012 - Jun 2013

Maintained positive and service-oriented work relationships with customers, vendors and internal operational business partners Ensured associates are performing all duties in a safe, clean and organized environment Provided continual exceptional service to meet and exceed sales goals Communicated effectively with clients, staff and upper management on marketing events and product trends through email and social media Managed inventory and maintain visual displays according to corporate guidelines Conduct research on current and future trends in design and lifestyle, and associated target market features Show less

Area Sales Manager

• May 2010 - Jul 2012

Successfully managed teams of more than 15 employees with sales +14% over previous year Promoted from a lower volume store to one of the top 5 highest volume stores in the company Recruited, hired, trained and motivated sales professionals Kept a professional and positive attitude in a fast-paced work environment Filled out daily planner and maintained accurate account records Maintained a neat and orderly retail showroom that encourages customers to purchase Evaluated employees’ work performance and provided coaching Communicated effectively with staff and upper management Managed inventory and maintained visual displays according to corporate specifications Show less

Account Executive

• Feb 2006 - Mar 2008

Interviewed, trained and motivated teams of sales professionals to exceed sales goals Was the ONLY Cosmetic Account Executive at Macy’s in the Midwest Region to meet AND exceed his/her sales goal for 2007 Maintained open communication with staff and upper management Kept clean and well organized work environments that encouraged customers to purchase Scheduled appointments and kept accurate accounting records Partnered with store management to develop sales strategies and promotional incentives Attended manager meetings and conducted training seminars on and off the selling floor Managed the returns for the region using acceptable company directives Planned, organized, staffed and executed some of the largest in-store events at Macy’s Show less