Experience

Newburyport Bank

• United States
• Banking
• 100 - 200 Employee

• Desktop Analyst

  • Oct 2016 - Present



Pentucket Bank

• United States
• Financial Services
• 1 - 100 Employee

• Electronic Banking Specialist

  • Sep 2015 - Oct 2016



Chase

• United States
• Financial Services
• 700 & Above Employee

• Senior Specialist I

  • Sep 2014 - Sep 2015

  • Answer and resolve any chargeback related telephone inquiries from merchants • Ensure timely delivery of Debit Adjustments • Accurately process Incoming Compliance chargebacks • Research and process all incoming credit card disputes • Ensure timely follow up to merchant inquiries • Answer and resolve any chargeback related telephone inquiries from merchants • Ensure timely delivery of Debit Adjustments • Accurately process Incoming Compliance chargebacks • Research and process all incoming credit card disputes • Ensure timely follow up to merchant inquiries



The Provident Bank

• Exeter, NH

• Teller II

  • Nov 2009 - Aug 2014

  • Conduct customer transactions associated with commercial and personal financial accounts • Analyze customer’s profiles to recommend products that better suit their financial needs • Compare products to local competition to better suit customer’s needs • Conduct branch cash order and shipment • Assist customers in opening personal and financial accounts • Conduct customer transactions associated with commercial and personal financial accounts • Analyze customer’s profiles to recommend products that better suit their financial needs • Compare products to local competition to better suit customer’s needs • Conduct branch cash order and shipment • Assist customers in opening personal and financial accounts