Travis Jenkins
Cyber Security Analyst at DecisionPoint Corporation- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Security+ ce Certification
CompTIAMar, 2016- Nov, 2024
Experience
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DecisionPoint Corporation
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United States
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Information Technology & Services
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1 - 100 Employee
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Cyber Security Analyst
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Mar 2020 - Present
- Stale account management, track training dates, expiration dates, and last login dates for all staff on multiple networks. Reach out to users to remediate.- Provide monthly Cybersecurity training to all new users and/or users that need to take remedial training.- Open/track vulnerability alerts for newly discovered vulnerabilities through scanning or patch releases through US-CERT, ensure proper parties are notified and track to completion.- Update and track plan of actions and milestones (POAM’s) for stale vulnerability alerts or discovered items through annual assessments.- Create and update organization policies based on the NIST 800-53 controls, annually.- Manager Cyber Incident Response Team (CIRT) email box, process, investigate, and remediate all reports sent to the mailbox including potential malicious emails, spillages, or suspicious activities.- Investigate and triage all alerts generated by various security tools, opening incident tickets where applicable, work with network ops to deep dive on suspicious activity.- Track all incidents to completion through incident tracking spreadsheet and ticketing system. Report to US-CERT when necessary.- Run scans and searches to verify data spillages have been cleaned up.- Run vulnerability scans and report on findings in weekly meetings to set a priority for patching, work with Ops team to patch zero day and emergency directive findings.- Provide weekly reports to the CIO regarding alerts, scan results, security tool scores, network compliance, account reviews, POAMs, CCB ticket statuses, ATO statuses, Cloud Service Provider (CSP) statuses, and IoS compliance.
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Link Solutions, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Cyber Security Analyst
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Jun 2019 - Mar 2020
- Stale account management, track training dates, expiration dates, and last login dates for all staff on multiple networks. Reach out to users to remediate.- Provide monthly Cybersecurity training to all new users and/or users that need to take remedial training.- Open/track vulnerability alerts for newly discovered vulnerabilities through scanning or patch releases through US-CERT, ensure proper parties are notified and track to completion.- Update and track plan of actions and milestones (POAM’s) for stale vulnerability alerts or discovered items through annual assessments.- Create and update organization policies based on the NIST 800-53 controls, annually.- Manager Cyber Incident Response Team (CIRT) email box, process, investigate, and remediate all reports sent to the mailbox including potential malicious emails, spillages, or suspicious activities.- Investigate and triage all alerts generated by various security tools, opening incident tickets where applicable, work with network ops to deep dive on suspicious activity.- Track all incidents to completion through incident tracking spreadsheet and ticketing system. Report to US-CERT when necessary.- Run scans and searches to verify data spillages have been cleaned up.- Run vulnerability scans and report on findings in weekly meetings to set a priority for patching, work with Ops team to patch zero day and emergency directive findings.- Provide weekly reports to the CIO regarding alerts, scan results, security tool scores, network compliance, account reviews, POAMs, CCB ticket statuses, ATO statuses, Cloud Service Provider (CSP) statuses, and IoS compliance.
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DIGITALSPEC - A Native Hawaiian Organization - NHO 8(a)
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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SR. Help Desk Specialist
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Nov 2018 - Jun 2019
- Coordinate with Cyber Security team to provide hardened iPhones to users traveling to high risk areas as well as wiping hardened iPhones after each use and configuring for next use- Serve as liaison to the Cyber Security team by working with end users to bring machines back to healthy states and quarantine machines that have been marked as risks to the environment- Perform duties as a PKI (HSPD12-Cards) Registration Authority; enroll, recover, and revoke certificates for end users- Provide detailed daily status updates on existing cyber security incidents following up with customers to ensure satisfactory resolution- Act as alternate shift lead, mentor new associates on processes and procedures, manage group mailbox, and open tickets for new incidents- Deploy software within enterprise systems; ensure efficiency and effectiveness by continuously monitoring and providing user awareness/training- Prepare, distribute, coordinate, and maintain instructions, policies, guidance, and SOPs- Analyze security event logs and system logs- Use IPost to determine health status of systems in network, identify and resolve all unhealthy systems present in the report; provide weekly status updates on health status- Coordinate temporary PIV exemptions and ensure that end users requiring an exemption are documented, approved, and reported to the Cyber Security team for tracking- Ensure new users meet training standards for agency and FISMA requirements before accessing the network
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SOC LLC
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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IT Support Specialist / ISSO
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Mar 2018 - Nov 2018
- Developed Certification and Accreditation (C&A) artifacts and system security documentation for FISMA compliance requirements using the NIST SP-800 series- Monitored security patch levels of the servers, workstations and network environments, and anti-virus systems- Performed assessments and audits on IDS/IPS; port and vulnerability scanners, and network detection- Generated security documentation to include security assessment reports, system security plans, contingency plans, and disaster recovery plans to meet NIST 800-53 standards- Performed account management in accordance with NIST 800-53 standards- Supported security tests and evaluations- Deployed, managed, and maintained inventory on Duo (multi-factor authentication tokens) and accounts to ensure compliance with NIST 800-53 standards
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Link Solutions, Inc.
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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LAN Administrator
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Jan 2017 - Feb 2018
- Used IPost to determine health status of systems in network, identified and resolved all unhealthy systems present in the report; provided weekly status updates on health status- Performed duties as a PKI (HSPD12-Cards) Registration Authority; enrolled, recovered, and revoked certificates for end users- Acted as alternate shift lead, mentored new associates on process and procedure, managed group mailbox, and opened tickets for new incidents- Served as liaison to the Cyber Security team by working with end users to bring machines back to healthy states and quarantine machines that have been marked as risks to the environment
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ManTech
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Network Engineer
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Apr 2016 - Dec 2016
- Used What’s Up Gold, SCOM, and AT&T BD to monitor networks across the continental U.S. and resolved site-wide network issues- Reviewed and reported on all site alarm logs and addressed daily alerts- Created reports on network traffic and determined bandwidth upgrades for sites warranting upgrade- Prepared sites for upgrade readiness and created reports for weekly staff meetings
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MITRE
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Service Desk Technician / INFOSEC
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Apr 2015 - Apr 2016
- Used Nessus scans to keep systems compliant with NIST 800-53 standards; worked with end users to bring systems back to a healthy state- Monitored security patch levels of the servers, workstations and network environments, and anti-virus systems- Deployed, managed, and maintained inventory on Duo (multi-factor authentication tokens) and accounts to ensure compliance with NIST 800-53 standards- Resolved Nessus client issues on systems such as credential failures; remediated local clients to restore connection to management site
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Metro Systems, Inc.
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Service Desk Technician
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Jan 2015 - Apr 2015
- Used Nessus scans to keep systems compliant with NIST 800-53 standards; worked with end users to bring systems back to a healthy state- Monitored security patch levels of the servers, workstations and network environments, and anti-virus systems- Deployed, managed, and maintained inventory on Duo (multi-factor authentication tokens) and accounts to ensure compliance with NIST 800-53 standards- Resolved Nessus client issues on systems such as credential failures; remediated local clients to restore connection to management site
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ManTech
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Associate Help Desk Specialist
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Sep 2013 - Jan 2015
•Provides Active Directory (AD) administration via user account creation, host computer object creation, organizational unit (OU) creation with newly created and pre-existing Group Policy Objects (GPO’s), and DHCP administration, all within a Server 2008/2012 environment. •Maintains Department of Justice (DOJ) host asset inventory in conjunction with Government Official utilizing DOJ proprietary inventory data base•Provides on-site Desktop/Desk-side support for DOJ home office, and all CONUS EOIR immigration courts •Helpdesk support via remote software via MSTSC/Dameware, maintaining a high level of customer support and resolution with little need of turn-over or ITIL service escalation •Configures and maintains all local/network printer support for all DOJ clientele
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Technical Support Specialist
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Jun 2013 - Sep 2013
• Resolved Customer issues remotely via Log me in• Monitored Server and backups remotely using packetTrap [DELL]• Provided Help Desk support and resolve in-house, and external customer issues • Troubleshot and provided physical maintenance for laptops, and desktops• Presided over, and maintained physical asset inventory • Escalated tickets through Microsoft CRM utilizing small business ITIL practices
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U.S. International Development Finance Corporation
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United States
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International Trade and Development
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500 - 600 Employee
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Help Desk Technician - Contractor - REI Systems
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Sep 2012 - May 2013
• Re-imaged computers through Symantec ghost cast / Fog.• Updated tickets daily/ provide detailed solutions.• Deployed newly imaged PCs.• Created new Active Directory (AD) accounts for new staff members.• Released/blocked/allowed emails through email filtering Lux SCi system.• Worked with Development teams to setup Oracle based applications.• Troubleshot issues with Citrix remote software.• Managed/applied security policies via Mobile Iron (MDM).• Managed accounts inside mobile iron unlocking, activating, setting uppolicies for approved applications on mobile devices, and pushing policies to company owned mobile devices.
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Federal Conference
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United States
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Events Services
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1 - 100 Employee
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IT HELP DESK
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May 2011 - Sep 2012
• Provided detailed resolution reports explaining cause of problem and steps taken to resolve.• Created/managed users through Active Directory (Windows Server 2008 R2), account creation and deleting, password changes, shared drive paths, and group policy.• Managed end user email accounts, Microsoft exchange (based online), and Microsoft Outlook 2010 configurations.• Managed Share point accounts and permissions.• Deployed Kaspersky endpoint security, virus scans and updates.• Managed virus, vulnerability scans, updates, monitoring/blocking websites
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Education
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Northern Virginia Community College
Cyber Security, IT
Community
