Experience

Virginia Beach Sheriff's Office

• United States
• Law Enforcement
• 100 - 200 Employee

• Deputy Sheriff Recruit

  • Dec 2022 - Present



Allied Universal

• Operations Supervisor

  Manage a team of security officers including hiring/selection, scheduling, payroll, training, coaching, development, and support Coordinate necessary support services to effectively manage client site to meet and further exceed financial and operational goals and provide quality customer service Handle all escalated security issues or emergency situations appropriately Communicate staffing needs via Requisition Form; assist Account Manager in identifying, interviewing and hiring quality candidates Develop staff in both technical and professional skills through performance management (coaching, counseling, and discipline) Assure that employee grievances are heard and resolved (with help from appropriate support employees, as required) and that personnel records are updated and accurate (Change of Status forms, rosters, etc.) Capably utilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoice Aging by tiers, Training Summary and Training Detail reports) that require interpretation and action for effective business management



Allied Universal

• United States
• Professional Services
• 700 & Above Employee

• Operations Team Lead

  • May 2020 - Sep 2022

  Contracted in conjunction with Cox Communications • Interact with multiple types of diverse computer softwares such as Immix, Sureview, Prowatch, Avigilon, as well as ticket issuing interfaces • Review cycling camera footage of numerous Cox facilities to check for suspicious activity along the East Coast (from Virginia to New England) • Answer phone calls and help troubleshoot issues as well as provide exemplary customer service • Create and issue notifications detailing time sensitive information accompanied by reports • Operate in a fast-paced environment by multi-tasking as well as displaying time management expertise • Monitor alarms to ensure facilities are running routinely



Harris Teeter

• United States
• Retail Groceries
• 700 & Above Employee

• Grocery Stock Clerk

  • May 2019 - May 2020

  • Assisted and trained newly associates team members • Provided friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions • Effectively communicated with customers and responded to questions and requests in a timely manner • Worked as a self-starter whom worked regularly at a quickened pace to exceed productivity demands • Assisted and trained newly associates team members • Provided friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions • Effectively communicated with customers and responded to questions and requests in a timely manner • Worked as a self-starter whom worked regularly at a quickened pace to exceed productivity demands



Top Guard Security

• United States
• Security and Investigations
• 1 - 100 Employee

• Security Officer

  • Oct 2016 - Jan 2018

  • Conducted roving patrols at the Renaissance Hotel each hour ensuring premises was secure • Maintained strict record-keeping by noting daily activities including incident and activity reports • Routinely interacted with hotel guests by displaying excellent customer service and answering questions/providing direction • Chronicled, by way of photograph, each vital location’s status and detailed possible safety hazards • Aided hotel manager with urgent matters including noise complaints, security alerts, and manning the front desk



Internal Revenue Service

• United States
• Government Administration
• 700 & Above Employee

• Criminal Investigator (Student Volunteer)

  • Jun 2016 - Sep 2016

  • Assisted a Special Agent with serving subpoenas • Attended court proceedings marking critical data for future reference • Accompanied Special Agents administering in-person and phone interviews by noting essential facts as well as creating the accompanying memorandums detailing the interview process • Shadowed a Special Agent on a jail interview with an incarcerated person of interest in a secured locale • Created and analyzed bank records timely for use in ongoing investigations • Participated in active shooter training and learned law enforcement firearm safety • Conducted surveillance with Special Agents while observing surrounding vehicles and potential persons of interest • Cultivated background checks on suspects • Supported a Special Agent with discovery in an active trial by copying and saving case-sensitive information into a computer system