Experience

Adelaide Airport Limited

• Australia
• Aviation and Aerospace Component Manufacturing
• 100 - 200 Employee

• Operations Officer

  • Jul 2019 - Present

  Airline Operations turnaround Airline Operations turnaround



VFS Global

• United Arab Emirates
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Officer Operations

  • Aug 2017 - Jul 2019

  • Managing administration support for Indian consulate services and processing of Passport, VISA and OCI applications. • Documentation scrutiny and collection of applications for Passport/ OCI / visa & miscellaneous services. • Record all application information ensuring accurate and timely data entry into the system. • Manage data collation that includes filing/scanning of all daily sensitive customer information within a computerised application. • Responsible for handling invoices, effectively billing and procuring payments efficiently at the customer counter. • Liaising and coordinating with internal departments on client security checks. • Responsible for generating and consolidating end of day reports; banking statements for management. Show less



dnata

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• ALS, Operations

  • Jan 2011 - Jan 2017

   Airside Loading Supervisor. Comprehensive knowledge on ticket reservations and systems; adhered to all standard operational procedures (SOP) with regards to travel, immigration and safety regulations at check-in counters and boarding gates.  Ensured excellent quality service and customer care is delivered to every passenger on every flight, through a caring, courteous and considerate manner, so that customers are delighted and influenced to travel the same airline on their next trip.  Secured handling requirements for various categories of passengers (e.g. unaccompanied minors, elderly, incapacitated etc.) ensuring that appropriate special services and facilities are provided to meet the requirements of the customers within service level agreements.  Followed professional standards and special service requirements of passengers, ensuring that the passengers are handled in a friendly and efficient manner. Show less