Travis Cherniss

Tier 2 Engineer at Carrier Access IT
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Contact Information
us****@****om
(386) 825-5501
Location
Des Moines Metropolitan Area, US

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Credentials

  • Fortinet Network Security Expert Level 1: Certified Associate
    Fortinet
    May, 2021
    - Oct, 2024
  • Fortinet Network Security Expert Level 2: Certified Associate
    Fortinet
    May, 2021
    - Oct, 2024
  • MTA: Software Development Fundamentals (C#)
    Microsoft
    Oct, 2016
    - Oct, 2024
  • CompTIA Linux+ (Powered by LPI)
    CompTIA
    Jun, 2016
    - Oct, 2024
  • MTA: Windows® Operating System Fundamentals
    Microsoft
    Dec, 2014
    - Oct, 2024
  • Web Design Specialist
    CIW
    Aug, 2014
    - Oct, 2024
  • Web Foundations Associate
    CIW
    May, 2014
    - Oct, 2024
  • CompTIA Project+
    CompTIA
    Apr, 2014
    - Oct, 2024
  • Amazon Web Services Cloud Practitioner
    Amazon Web Services (AWS)
    Sep, 2019
    - Oct, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Aug, 2019
    - Oct, 2024
  • CISCO Certified Entry Network Technician (CCENT)
    Cisco
    Mar, 2017
    - Oct, 2024
  • CompTIA A+ ce
    CompTIA
    Oct, 2013
    - Oct, 2024
  • CompTIA Network+ ce
    CompTIA
    Apr, 2015
    - Oct, 2024
  • CompTIA Security+ ce
    CompTIA
    Nov, 2014
    - Oct, 2024
  • Cisco meraki network associate
    Cisco
  • Understanding of Cisco Network Devices
    Cisco

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Tier 2 Engineer
      • Jun 2017 - Present

    • United States
    • Higher Education
    • 300 - 400 Employee
    • Help Desk Supervisor
      • Sep 2014 - Jun 2017

      • Under occasional supervision install, upgrade, and maintain hardware and software for all campus users• Supervise 20+ work-study employees in their daily duties• Supervise student desktop technicians• Provide tier 2 support for all helpdesk tickets• Support lab supervisor in maintaining computer labs on campus by creating and applying system images, and by managing imaging server.• Create documentation for training/guidance of work-study employees • Maintain ticketing system• Assist all other department employees with any questions or issues• Update and edit equipment inventory system

    • United States
    • Insurance
    • IT Service Desk Technician
      • 2013 - Sep 2014

    • PC Customer Service Representative II
      • 2010 - 2013

Education

  • Simpson College
    Bachelor of Arts, Business Management, Theatre
    2003 - 2007
  • Western Governors University
    Bachelor of Science (B.S.), Information Technology
    2013 -

Community

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