Experience

Enercare Inc.

• Canada
• Consumer Services
• 400 - 500 Employee

• National Builder Sales Engineer

  • Jan 2019 - Present



Direct Energy

• United States
• Utilities
• 700 & Above Employee

• Manager Builder and Dealer Network

  • 2009 - 2014

• Manager Builder and Dealer Network

  • 2009 - 2014

• Installation Field Manager

  • Jun 2004 - Jun 2010

   Knowledge of installation and service on all makes of forced-air furnaces, boilers, water heaters, air conditioners, major appliances and fireplaces. Assist sales with heat/cool equipment. Build new customer relationships with co-op housing complexes and property management groups in tandem with the DEEHS builder’s group. Develop and maintain relationships with new home builders in partnership with the DEEHS builder’s group. Trouble-shoot installation problems and resolve customer escalations. Day-to-day management of six company installation crews in two distant regions. Manage truck inventory and consumables. Monitor levels of equipment at two staging locations. Show less

• HVAC Technician & Sales Representative

  • Feb 2000 - Jun 2004

   Install and service all makes of forced-air furnaces, air conditioners, major appliances and fireplaces. Sell new heat/cool equipment, build new customer relationships. Ensure client satisfaction and educate customers on product knowledge and regular maintenance of heat/cool equipment. Install complete electrical/wiring systems for new installations. Respond to customer inquiries in emergency and non-emergency situations. Work with suppliers to maintain inventory of parts and equipment on company truck. Show less