Travis Briggs
Clerk III at Cherokee Nation- Claim this Profile
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English -
Topline Score
Bio
Credentials
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Basic Life Support (BLS) Certification
-Jan, 2014- Oct, 2024 -
Certificate of Attendance & Completion, Oklahoma Association for Health, Physical Education, Recreation, and Dance (OAHPERD) Convention
-Jan, 2014- Oct, 2024 -
Blood Borne Pathogens Certification
-Jan, 2013- Oct, 2024 -
Certificate of Attendance & Completion, 20th Annual Cherokee Nation Early Childhood Conference
-Jan, 2013- Oct, 2024 -
Fire Extinguisher Safety
-Jan, 2013- Oct, 2024 -
CPR & First Aid Certification
-Jan, 2011- Oct, 2024
Experience
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Cherokee Nation
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United States
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Government Administration
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700 & Above Employee
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Clerk III
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Mar 2015 - Present
Performed a variety of clerical duties including typing, entering data, filing, copying and faxing documents• Greeted, assisted, interviewed and/or directed the public, applicants and/or clients; in some cases to determine eligibility for services.• Verified information on applications, records or forms for accuracy.• Counted, weighed, measured, sorted, filed or stored material.• Addressed envelopes or packages by typewriter, computer or hand, and stuffed envelopes by hand or with machine.• Answered telephones, conveyed messages, made appointments, and completed errands.• Ordered supplies when needed.• Prepared and delivered outgoing mail.• Stamped, sorted, logged and distributed incoming mail.• Performed typing and/or data entry.• Photocopied and faxed documents.• Compiled and generates reports.• Performed a variety of clerical duties.• Reconciled billing if requested.• Performed other duties as assigned. Show less
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Nursing Assistant
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Mar 2014 - Mar 2015
Provided nursing assistance to doctors and nurses in the care and treatment of mildly or chronically ill patients or those seeking to improve their health. Facilitated quality patient care by optimizing patient flow. With policies and direction, provided a broad range of duties including but not limited to, administrative and clinical functions within their scope of practice and training.
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Early Childhood Teacher
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Oct 2013 - Mar 2014
Developed and maintained records and implemented guidelines for area as well as maintained the overall quality of the classroom under the supervision of the Lead Teacher, Site Supervisor or Center Operations Specialist. Assisted in providing a stimulating and comprehensive learning environment for infants and toddlers or Head Start children (three to five-year-old) and performed all responsibilities in the Lead Teacher's absence. Assured all State Licensing Guidelines and Performance standards are followed. Show less
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Tahlequah Fire Dept
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United States
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Public Safety
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1 - 100 Employee
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Student Intern
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Aug 2014 - Dec 2014
• Responsible for cleaning all fire trucks and facilities at the fire station • Observed firefighters leaving for and returning from calls • Conducted agency narrative report • Kept journal log • Created a training workout specifically for firefighters at fire station • Familiarized with fire trucks, gear and equipment • Researched firefighter training qualifications • Researched firefighter employment opportunities • Responsible for cleaning all fire trucks and facilities at the fire station • Observed firefighters leaving for and returning from calls • Conducted agency narrative report • Kept journal log • Created a training workout specifically for firefighters at fire station • Familiarized with fire trucks, gear and equipment • Researched firefighter training qualifications • Researched firefighter employment opportunities
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R & S Publications
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United Kingdom
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Book and Periodical Publishing
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Clerical Assistant
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Oct 2010 - Sep 2013
• Answered phone calls, recorded messages, greeted clients, and scheduled appointments • Assisted with purchasing of supplies and materials • Processed client orders • Cleaned, organized, and maintained office space • Organized files and paperwork • Answered phone calls, recorded messages, greeted clients, and scheduled appointments • Assisted with purchasing of supplies and materials • Processed client orders • Cleaned, organized, and maintained office space • Organized files and paperwork
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C3/CustomerContactChannels, Inc.
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United States
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Sales Representative
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Sep 2012 - Mar 2013
• Professionally handle high volume incoming calls from customers • Thorough knowledge on all client products and services • Provide service and sales consultation handling airline reservations by guiding customer through seat assignment reservations; • Up sell other services based on customer needs i.e.: upgrade seat assignment, offering to make a car reservation, hotel reservation • Responsible for conversion of call to sale (flight reservation) by guiding customer through options based on time frame and price • Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customer where applicable regarding products and services listed above • Resolve customer issues via one call resolution guidelines and/or escalated process • Meet or exceed company and client performance metrics • Maintain a balance between company policy and customer benefit in decision making. • Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers • Responsible for call disposition or compiling and generating reports as required Show less
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Education
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2010 - 2015
Northeastern State University
Bachelor of Science (B.S.), Health and Human Performance -
2010 - 2014
Northeastern State University
Bachelor’s Degree, Health and Human Performance
Community
