Experience

FiberRise

• United States
• Telecommunications
• 1 - 100 Employee

• Network Engineer

  • Aug 2022 - Present

  ●Utilize advanced knowledge of FTTX and PON to deliver on commitments and provides guidance to junior level engineers relative to PON deployments and troubleshooting. ●Tests and executes software upgrade plans and functionality. ●Designs and executes test plans and functionality validation in lab environments. ●Act as the escalation point, mentor, and guide of more junior engineers on the team.

• Account Engineer

  • Feb 2020 - Aug 2022

  ●Design, testing, and troubleshooting standards for network-based products and services that our customers consume and is responsible for taking products from concept through to deployment. ●Responsible for include Internet, Ethernet, and Voice products that span across residential and business services market segments. ●Creates engineering deployment documentation for all network products and services. ●Participate in the selection of tools, technology platforms, and the technical evaluation of third-party vendors. ●Makes recommendations to architecture, product management, and leadership on how to utilize new technologies. ●Participate in proof of concept design and testing initiatives. ●Generate reports for network availability, network capacity. ●Serve as Subject Matter Expert for FTTX and PON deployments.



C Spire

• United States
• Telecommunications
• 700 & Above Employee

• Lead - Access Engineering - Infrastructure

  • Jan 2020 - Feb 2020

  ●Lead the Access Engineering-Infrastructure team, which focuses on planning, deploying, and augmenting the best PON network for our residential and enterprise customers.●Responsible for turn up and Operational Readiness Testing of new markets with triple-play services.●Creates deployment proposals for Sr. Management and business unit consideration.●Generate reports for network availability, network capacity.●Responsible for automation tools and KPI monitoring schemes.

• Supervisor, Access Engineering - Broadband Enginnering

  • Jan 2019 - Dec 2019

  ●Supervised a team which manages the operations of existing fiber and copper networks.●Responsible for design and execution of new deployments.●Assess and develop automation tools and KPI monitoring schemes.●Create deployment proposals for Sr. Management and business unit consideration.●Served as escalation point of contact between engineers, vendors, support teams, and Sr. management.●Generate reports for network availability, network capacity, and other KPIs.

• Access Professional II - Planning, Design, Deployment, and Operations Engineering

  • May 2017 - Dec 2018

  ●Initial member of Access Engineering team, which manages the operations of existing fiber and copper networks.●Turned up and Operational Readiness Testing of newly deployed markets with triple play services. ●Authored MOPs in accordance with established eTOM.●Created network drawings and documents for NOC and troubleshooting reference. ●Collaborated with other teams to set up lab environments. ●Performed network upgrades and emergency maintenance tasks. ●Served as Tier III escalation contact in 24x7 on call rotation.●Developed BOM and negotiated pricing and project timelines with vendors/suppliers.

• OLT Professional - Video Engineering

  • May 2016 - May 2017

  ●Joined in a newly created Video Engineering team where I worked with live and stored video content.●Installed Off Air and Satellite receivers in our Headend for a large-scale expansion and signal acquisition project. ●Supported IP Video products and adjusted multicast bitrates and encoder profiles. ●Adjusted channel lineup in middleware platform and upgraded firmware on Set Top Boxes.●Troubleshoot and investigated customer impairments to linear, DVR, and VOD content.

• Network Operations Control Center Technician II - Technical

  • Apr 2015 - May 2016

  ●Responsible for continuous maintenance and surveillance of the OSP fiber, CDMA/LTE, wireless backhaul, IP, GPON Access, MPLS, SONET, DWDM, and IP Video networks. ●Evaluated and resolved issues with Ethernet, DS3, T1, and DWDM circuits.●Coordinated diagnostic or corrective actions with vendors, Field Techs, Engineers, Network Admins.●Made essential network-related decisions such as dispatching field technicians after hours.●Investigated outage logs and help determine root cause for service interruptions.●Served as Tier II support for individual customer outages ad internal network issues. ●Initiated network emergency maintenance procedures.



MasTec Advanced Technologies

• United States
• Telecommunications
• 700 & Above Employee

• Site Surveyor/ Central Office Installation Tech IV

  • Nov 2009 - Apr 2015

  ●Performed site capacity surveys and quality audits for LEC and CLEC installations. ●Installed, tested, turn¬up and decommissioning of telecom transmission, data, and power equipment. ●Terminated and tested copper (DS1), coaxial (DS3), multimode and single-mode fiber optic cables. ●Worked closely with Technical Support Services to ensure service outages are prevented/minimized. ●Troubleshoot and provide diagnostic support to customers after installation. ●Performed site capacity surveys and quality audits for LEC and CLEC installations. ●Installed, tested, turn¬up and decommissioning of telecom transmission, data, and power equipment. ●Terminated and tested copper (DS1), coaxial (DS3), multimode and single-mode fiber optic cables. ●Worked closely with Technical Support Services to ensure service outages are prevented/minimized. ●Troubleshoot and provide diagnostic support to customers after installation.



Lucent Technologies

• United States
• Telecommunications
• 200 - 300 Employee

• Communications Service Technician - Network Services

  • Jun 1999 - Aug 2002

  ●Installed, tested, and turned up switching telecom equipment in LEC and CLEC Central Offices. ●Performed complex procedures on (5ESS) switching equipment including retrofitting: Switching Module, Communications Module, Ring Node, Administrative Module (processor), and SCSI Hard Disk. ●Installed, tested, and turned up switching telecom equipment in LEC and CLEC Central Offices. ●Performed complex procedures on (5ESS) switching equipment including retrofitting: Switching Module, Communications Module, Ring Node, Administrative Module (processor), and SCSI Hard Disk.