Travis Rupert, B.S.
Regional Manager at Secure Parking USA- Claim this Profile
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English -
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Spanish (partially fluent) -
Topline Score
Bio
Credentials
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Excel Beginner to Advance Certification
UdemySep, 2020- Nov, 2024 -
Recognizing and Responding to Domestic Violence
PoliceOne AcademySep, 2019- Nov, 2024 -
Emergency Management for People w/ Disabilities
Texas Commission on Law EnforcementAug, 2019- Nov, 2024 -
Understanding ASL & Use of Interpreters
Texas Commission on Law EnforcementAug, 2019- Nov, 2024 -
City Ethics 2019 Annual Training
City of AustinMay, 2019- Nov, 2024 -
General Phishing
City of AustinApr, 2019- Nov, 2024 -
Crimes Against People with Disabilities
Texas Commission on Law EnforcementFeb, 2019- Nov, 2024 -
Deaf Culture
Texas Commission on Law EnforcementFeb, 2019- Nov, 2024 -
Civil Rights
PoliceOneJan, 2019- Nov, 2024 -
ADA Compliance in Business
PoliceOneNov, 2018- Nov, 2024 -
Reducing Graffiti in Your Community
PoliceOneNov, 2018- Nov, 2024 -
Community Policing
PoliceOneSep, 2018- Nov, 2024 -
Opiod Crisis
PoliceOne AcademyJul, 2018- Nov, 2024 -
LGBTQ Community
PoliceOne AcademyJun, 2018- Nov, 2024 -
Public Safety Telecommunicator
Texas A&M Engineering Extension ServiceMar, 2018- Nov, 2024 -
CAPCOG APD Feb 2018 TTY Refresher
Capital Area Council of GovernmentsJan, 2018- Nov, 2024 -
Interacting with the Mentally Ill as a First Responder
PoliceOne AcademyJan, 2018- Nov, 2024 -
Bomb Threats in School
PoliceOne AcademyDec, 2017- Nov, 2024 -
Texas Law Update
Texas Commission on Law EnforcementDec, 2017- Nov, 2024 -
Texas Open Carry Law Update
Texas Commission on Law EnforcementDec, 2017- Nov, 2024 -
Dispatch Communications 1
PoliceOne AcademyOct, 2017- Nov, 2024 -
Dispatcher - TTY Calls
PoliceOne AcademyOct, 2017- Nov, 2024 -
Dispatcher Specialized Call Types (Active Shooter)
PoliceOne AcademyOct, 2017- Nov, 2024 -
Dispatcher Specialized Call Types (Bomb Threats)
PoliceOne AcademyOct, 2017- Nov, 2024 -
Dispatcher Specialized Call Types (Chemical Suicides)
PoliceOne AcademyOct, 2017- Nov, 2024 -
Dispatcher Specialized Call Types (Missing Person/Sexual Exploitation)
PoliceOne AcademyOct, 2017- Nov, 2024 -
Dispatcher Specialized Call Types (Sovereign Citizens, Domestic Terrorism, and Lone Wolf Attacks)
PoliceOne AcademyOct, 2017- Nov, 2024 -
Dispatcher: Ethics in Public Service
PoliceOne AcademyOct, 2017- Nov, 2024 -
Dispatcher: Liability and Legal Issues
PoliceOne AcademyOct, 2017- Nov, 2024 -
Dispatcher: Stress Management
PoliceOne AcademyOct, 2017- Nov, 2024 -
Distracted Driving: Understanding the Distracted Brain
PoliceOneOct, 2017- Nov, 2024 -
Domestic Violence Intervention for Dispatchers
PoliceOneOct, 2017- Nov, 2024 -
CJIS Security Awareness
CADJul, 2017- Nov, 2024 -
Interpol
CADJul, 2017- Nov, 2024 -
National Incident Management System (NIMS)
FEMAJul, 2017- Nov, 2024 -
TCIC/NCIC Certification
Texas Commission on Law EnforcementJul, 2017- Nov, 2024 -
TLETS Mobile Certification
CADJul, 2017- Nov, 2024 -
CPR / AED Certification
Red Cross Blood ServicesSep, 2015- Nov, 2024 -
Intro to Incident Command System for LE
FEMAFeb, 2013- Nov, 2024 -
Citizen's Academy
Jefferson County Sheriff's OfficeJun, 2012- Nov, 2024 -
Victim Assistance Training
Office for Victims of CrimeMar, 2012- Nov, 2024 -
CompTIA A+
CompTIAMay, 2021- Nov, 2024
Experience
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Secure Parking USA
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United States
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Leasing Non-residential Real Estate
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1 - 100 Employee
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Regional Manager
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Dec 2019 - Present
• Regional Manager for twenty-five US locations (TX, PA, MD, SC, OK, & OH) with varying parking types (surface, valet, garage) and 30+ employees (entry to manager). Experienced in interviewing and hiring entry level to mid-level senior management. • Interim manager for an additional 25 US locations (OK, TX, & TN) due to positive turnaround of my original thirteen sites (the positive turnaround was based on surpassing our internal budget for each location). I hired and trained the new regional manager - that manager reports to me. • Promoted to Implementations Manager of the Sales and Marketing department after one year. My role was to apply a parking structured CRM and marketing package for third-party clients across the country (CO, D.C., & MI). This product gave small companies access to a large-scale Sales and Marketing engine at a cost-effective price. • More than three years in Salesforce experience (includes using integrated modules). Highly adept in understanding PARCs equipment, mobile apps, & QR codes. Developed promotional and marketing offers based off revenue trends using analytic software such as Reonomy, FlashValet, Adobe, & Salesforce to create reports and pinpoint parking patterns. • Generated a 400% increase in casual and transient sales by developing weekend offers and specialized day-time rates, leading to a contract extension with the property owners. (Includes a record $150,000 in a month for one Austin location). Show less
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Austin Police Department
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Austin, Texas
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Dispatcher
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Jun 2017 - Dec 2019
• Direct high priority crisis situations while multi-tasking radio traffic and four to five complex government software systems. • Manage SWAT calls and highly volatile situations: track hundreds of officers, develop perimeters, request specialized units, research involvement, maintain order out of chaotic circumstances. • Continually train and develop skills such as communication center specialist, Airport training, and George training (exclusive and rigorous positions). • Maintained constant awareness of field units such as vehicle, helicopter, motorcycle, and foot officers. • Received radio calls and coded information meanwhile updating data to ensure all documentation is accurate and concise. • Train and develop new employees using multifaceted government software such as CAD (Computer Aided Dispatch) and Versadex. Show less
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Life Time Inc.
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Operations Supervisor
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Feb 2015 - Jun 2017
• Promoted after one year to operations supervisor: - Increased efficiency and work standard with a reduced budget and fewer employees. - Improved cleaning facility times from eight to six hours. • Ensure completion of struggling tasks and infrastructure projects by cross-functioning with team leaders on validation and acceptance. • Improved communication processes and employee relations by overhauling the radio etiquette, planning group meetings, and after-work social functions. Show less
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PetSmart
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United States
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Retail
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700 & Above Employee
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Stocker Associate
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Aug 2014 - Feb 2015
• Executed timely stocking and used effective organizational skills to complete tasks before the store was opened. • Cross-trained in all departments including stocker, cashier, pet department, and pet food. • Amended difficulties by using calm and precise techniques such as listening, understanding, and by using the general knowledge I attained in all departments. • Executed timely stocking and used effective organizational skills to complete tasks before the store was opened. • Cross-trained in all departments including stocker, cashier, pet department, and pet food. • Amended difficulties by using calm and precise techniques such as listening, understanding, and by using the general knowledge I attained in all departments.
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Whole Foods Market
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United States
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Retail
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700 & Above Employee
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Produce Team Member
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Mar 2014 - Aug 2014
• Cooperated with multiple departments to complete assignments and provide for family events such as movie night and BBQ weekends. • Synchronized with local farmers and businesses to distribute food and wellness products within a timely manner. - Developed local business relationships, pushed new products such as hatch chili peppers resulting in a larger demand for Whole Foods product and subsequently more revenue • Assisted customers and team members through strong communication and emotional intelligence, using those skills to guide my thinking to a better and more established surrounding. Show less
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Naturally Vibrant Health
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Littleton
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Operations Supervisor
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May 2011 - Dec 2013
• Promoted within three months to operations manager based on my profit growth techniques. • Tracked merchandise analytics; using Amazon and eBay to determine best-selling products. Increased profit by 5% up to 10% total, improved sales reaching $150k from $100k. • Helped company improve social presence through sales conventions, TV shows, and even social media. Utilized social media outlets such as Facebook to generate traffic and word of mouth. • Supervised a team of eight responsible for over 50,000 online retail customers per year. • Created long-lasting relationships with 30 of Amazon’s top sellers and wholesalers to identify and gain promotional access to new, trending products. • Directed several special projects; expertly overseeing a wide array of initiatives that included online customer satisfaction rating assessments, inventory adjustments, and cost-saving analyses. Show less
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Staff Leader
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Mar 2009 - Mar 2011
• Cross-trained in every position including cashier, runner (running the orders), customer service, and cooking. - Promoted within one year to the position of manager. • Delegated every team member through a structured assignment plan ensuring an environment of proactivity and reliable growth. - Administered effective strategies to resolve complications between team members and from customers. - Coordinated assignments to meet specific deadlines and retain positive customer satisfaction. Show less
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Education
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2014 - 2015
Texas State University
Bachelor of Science - BS, Criminal Justice and Corrections -
2011 - 2013
Metropolitan State University of Denver
Bachelor's degree, Criminal Justice and Corrections -
2007 - 2011
Chatfield High School
General, General Education
Community
