Experience

Scalable

• United States
• Information Technology & Services
• 1 - 100 Employee

• Facebook Ads Supporter

  • Mar 2021 - Present

  ● Manage the day-to-day execution, daily support for the assigned accounts.● Follow-up with client communications, questions and concerns in a timely manner● Ability to manage multiple accounts● Perform regular tracking and analysis on the performance of each account. Prepare and deliver performance reports identifying successes and opportunities for improvement.● Present and quantify performance, findings, and insights to the client on an ongoing basis● Strategize on a weekly basis to determine next steps to take client accounts to the next level of performance● Ability to identify inconsistencies and inefficiencies, and investigative nature● Contributing to the ongoing maintenance of (internal) interactive learning, training, and development modules● Produce weekly reports for client account updates, recommendations and results



SPIRAL - LEADING LABOR OUTSOURCING SERVICE

• Vietnam
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Digital Marketing Executive

  • Aug 2020 - Mar 2021

  CONTENT- Research company's products and services, target audience online behavior, trends.- Plan, write content for social channels: Facebook, Website, Zalo, Google Business. FACEBOOK ADS- Plan, executive, monitor Facebook Ads, Google search, Re-targeting to achieve data for telesales.- Optimize ads weekly to achieve better conversion rate.- Do daily and weekly report. CONTENT- Research company's products and services, target audience online behavior, trends.- Plan, write content for social channels: Facebook, Website, Zalo, Google Business. FACEBOOK ADS- Plan, executive, monitor Facebook Ads, Google search, Re-targeting to achieve data for telesales.- Optimize ads weekly to achieve better conversion rate.- Do daily and weekly report.



PHU QUOC ISLAND NATURAL SPECIALTIES JSC

• Marketing Administrator

  • Sep 2019 - Jul 2020

  Marketing ExecutiveCONTENT- Research company's products and services, target audience online behavior, trends.- Plan, write content for social channels: Facebook, Website, Zalo, Google Business. - Write SEO content.- Write scripts, edit videos for live-stream on Fan-page, videos on YouTube.- Upload products on E-commerce sites: Shopee, Sendo, Tiki, Lazada.FACEBOOK AND GOOGLE ADS- Plan, executive, monitor Facebook Ads, Google search, Re-targeting to achieve data for telesales.- Optimize ads weekly to achieve better conversion rate.- Do daily and weekly report.CUSTOMER SERVICE- Carry out customer service on Fan-page and E-commerce sites.- Report timely customer's negative feedback to marketing manager.ADMIN- Source and deal with printing suppliers for favorable price.- Assist Marketing Manager to develop new product: canned mushroom in tomato sauce,...- Manage contracts, quotations and receipts of Marketing department.- Develop relationships with other departments to ensure the work goes smoothly.



Trancos, Inc.

• United States
• Data Infrastructure and Analytics
• 1 - 100 Employee

• Customer Service Representative

  • Jun 2019 - Sep 2019

  Customer Service- Provide customer service for both buyers and sellers on Shopee.- Report daily to Team Leader. Customer Service- Provide customer service for both buyers and sellers on Shopee.- Report daily to Team Leader.