Experience

Maple Leaf Settlement Service

• Canada
• Individual and Family Services
• 1 - 100 Employee

• Assistant Director

  • Jan 2018 - Present



Erin Park Lexus Toyota

• Service Support/ Dispatcher

  • Jun 2016 - Aug 2018



TWI Foods Inc

• Canada
• 1 - 100 Employee

• QA/R&D intern ( Full time Co-op Program)

  • Jan 2016 - Apr 2016

  Inspected, analyzed and recorded process control parameters (weight, dimensions, shape, moisture, label) to ensure compliance with quality standards Assisted in environmental sampling, verified, recorded documents involving HACCP, Food Safety and GMP Implemented audits to ensure that all employees follow GMP and Food Safety regulations Verified CoA and conducted testing for incoming raw materials Participated in R&D projects by conducting lab trials, analysis and sensory evaluation Managed and maintained trials, samples, ingredients and equipments in lab Show less



CT Retail Company

• Ho Chi Minh city

• Quality Assurance Executive

  • 2012 - 2015

  Monitored, updated, and ensured current QA programs, internal SOP and compliance with food law requirements Conducted routine testing, interpreted and analyzed results, sent samples out to accredited labs Implemented in follow up and issued any correction actions, if necessary, based on in-house audits or customer complaints Verified certificates of food products, monitored records, assisted in developing HACCP, GMP, and SOP Supervised QC staff, assisted with employee training, new employee orientation for food safety and hygiene standards according to HACCP principles Show less



Theodore Alexander

• United States
• Furniture
• 100 - 200 Employee

• QA Engineer

  • Nov 2011 - Jun 2012

  Assisted QA manager in maintaining quality standard system of furniture products Analysed failure, corrective and preventive actions to respond to complaints Implemented root cause analysis and corrective action for process Evaluated products, disadvantages of the process and suggested solutions Led QA Engineer group, responsible for resolving escalated customer complaints Assisted QA manager in maintaining quality standard system of furniture products Analysed failure, corrective and preventive actions to respond to complaints Implemented root cause analysis and corrective action for process Evaluated products, disadvantages of the process and suggested solutions Led QA Engineer group, responsible for resolving escalated customer complaints