Youth Impact Entrepreneurship Officer

• Aug 2022 - Present

- Manage and implement Youth Co:Lab Viet Nam activities, i.e. National Dialogue, Ecosystem Discussions and Innovation Challenge. - Community engagement and management with Youth Co:lab alumni. - National Coordinator of Springboard programme in Viet Nam. - Manage and implement Youth Co:Lab Viet Nam activities, i.e. National Dialogue, Ecosystem Discussions and Innovation Challenge. - Community engagement and management with Youth Co:lab alumni. - National Coordinator of Springboard programme in Viet Nam.

Coordinator - Entrepreneurship Lab

• Apr 2022 - Jun 2022

Senior Project Officer

• 2020 - 2022

- Monitor project’s progress by reviewing, verifying, and analyzing the situation,implementation of work-plans, activity reports, progress and final reports, and proposingcorrective actions as appropriate.- Oversee the operation of office accounts, plan and monitor expenditures; as appropriate,develop and/or coordinate budgets for the office and associated accounts/projects.- Managing and cultivating existing partnerships with governmental agencies, local andinternational academic institutions, business partners in private sector and internationalorganizations on behalf of the Foundation.- Exploring and building a network of various partners in the innovation field includinggovernmental agencies, accelerators, incubators and university entrepreneurship hub.- Researching and onboarding new partners in the Sunwah International Innovation Platform(SWIIP).- Collecting the required information and prepare drafts of the news, press releases, officialcorrespondence, briefs, statements and speeches, and other relevant internal and publicinformation material in English, and in Vietnamese if need be; translate such information intoEnglish and Vietnamese as appropriate.- Managing social media channels of the Foundation and partnership with internationalorganizations, academic institutes, and governmental agencies.- Manage the organization and preparation of conferences, seminars, workshops, and trainingsessions, trips of local stakeholders abroad for participation in the project-related activitiesand secure all important administrative and logistical arrangements for the events.- Assist with planning and implementing various youth projects and innovation projects both inHanoi and Ho Chi Minh City. Show less

Coordinator

• 2019 - 2020

F&B Social Media Executive

• 2018 - 2019

- Oversee all F&B outlets social media accounts (Facebook Fanpage, Instagram, Youtube) - Develop engaging, creative, innovative content for regularly posting, resulting in 100% and 30% increase of followers on Instagram and Facebook Fanpage respectively - Perform effective communication and cooperation with other departments to implementing all marketing campaigns/activities, resulting in achieving F&B targeted budget 3 months consecutive - Oversee all F&B outlets social media accounts (Facebook Fanpage, Instagram, Youtube) - Develop engaging, creative, innovative content for regularly posting, resulting in 100% and 30% increase of followers on Instagram and Facebook Fanpage respectively - Perform effective communication and cooperation with other departments to implementing all marketing campaigns/activities, resulting in achieving F&B targeted budget 3 months consecutive

Guest Service Agent at Sheraton Hanoi Hotel

• 2016 - 2017

- Responsible for cash inventory, cashing cheques, and bills of exchange in foreigncurrencies for hotel guests in accordance with the credit policy.- Receive, serve local and international VIPs at the governmental level with appropriatediplomatic protocols.

Management Trainee at Sheraton Hanoi Hotel

• 2015 - 2016

- Rotate through different departments of the hotel, from front-of-house (front office,restaurant, banquet) to back-office (sales, marketing), working as a practitioner to gainthroughout knowledge of hotel operations.- At the same time supervise of the working quality of each assigning department, reportdirectly to the HR Director.- Acted as a core team member of all hotel's CSR activities.

Marketing Project Manager

• 2014 - 2015

- Design structure and coordinate with technical team to build the first MVP as an English online learning platform. Achievement: built the first version of Elight Learning English online: https://elight.edu.vn/ - Build a business investment proposal. - Design and work on business first CIP. - Design structure and coordinate with technical team to build the first MVP as an English online learning platform. Achievement: built the first version of Elight Learning English online: https://elight.edu.vn/ - Build a business investment proposal. - Design and work on business first CIP.

Marketing & Customer Service Specialist

• Feb 2014 - Sep 2014

- Spread out information of the company’s events to the public through press the conference, information workshops, and email marketing; produce regular reports and updating relating parties. - Maintain a positive and consistent image of the company on official website, Facebook fan page and other communication channels.Provide product, promotion, and pricing information by clarifying customer requests, selecting appropriate information, forwarding information, answering questions. Show less