Trang Nguyen
Project Team Lead at WINDSoft- Claim this Profile
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Bio
Experience
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WINDSoft
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Software Development
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1 - 100 Employee
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Project Team Lead
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Apr 2022 - Present
- Validate needs, suitability and analyze problems customers encounter in the process of business administration and operation - Proposing appropriate technology solutions through presentations and demos, negotiating and negotiating contracts, ensuring revenue KPIs. - Coordinate with the implementation department to ensure that the Technology Solution is successfully applied to the Customer. - Expanding the network of relationships with all levels of management and directors of the Enterprises - Directly implement and urge contract performance, acceptance, liquidation, quality control and project progress. - Receive and handle customer complaints about project quality, support to update maintenance information - warranty - service extension - Support product and service training guide for new employees - Make weekly/monthly/quarterly/yearly business plans for individuals and support the plan for the whole team. - Ensure to achieve monthly/quarterly/yearly KPI according to set revenue targets Show less
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CenHomes.vn
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Vietnam
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Real Estate
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1 - 100 Employee
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Business Analyst
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2020 - Feb 2021
- Research and analyze market and business models related to products. At the same time collect comments and feedback from customers about the products that the company is providing. - Work directly with customers, software development team to analyze and design User Stories. - Analyzing statistics from products, making feature requirements and optimizing product development operations. - Contribute ideas to build orientations and strategies for product features. - Research and analyze market and business models related to products. At the same time collect comments and feedback from customers about the products that the company is providing. - Work directly with customers, software development team to analyze and design User Stories. - Analyzing statistics from products, making feature requirements and optimizing product development operations. - Contribute ideas to build orientations and strategies for product features.
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Nhan Hoa Software Company
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Vietnam
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Internet Publishing
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1 - 100 Employee
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Business Specialist
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Jan 2018 - Mar 2019
- Contact and approach potential customers according to the company's database and proactively seek, consult, persuade and sign contracts with B2B business partners. - Best seller for 12 consecutive months during working. - Interact and coordinate to support related departments (marketing, engineering, customer care) - Support product and service training guide for new employees - Make weekly/monthly/quarterly business plans for individuals and support the plan for the whole team. - Contact and approach potential customers according to the company's database and proactively seek, consult, persuade and sign contracts with B2B business partners. - Best seller for 12 consecutive months during working. - Interact and coordinate to support related departments (marketing, engineering, customer care) - Support product and service training guide for new employees - Make weekly/monthly/quarterly business plans for individuals and support the plan for the whole team.
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Education
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National Economics University (Vietnam)
Management Information Systems, General