Experience

Park Hyatt Saigon

• Vietnam
• Hospitality
• 100 - 200 Employee

• Front Desk Receptionist

  • Mar 2023 - Present

  + Tailor interactions based on guests' needs and available data. + Provide appropriate recognition to members of Park Hyatt's loyalty program. + Process general cashiering skills. + Approach guest issues with compassion and recover service as appropriate. + Work collaboratively and effectively with other Front Office personnel as well as other hotel departments in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. + Tailor interactions based on guests' needs and available data. + Provide appropriate recognition to members of Park Hyatt's loyalty program. + Process general cashiering skills. + Approach guest issues with compassion and recover service as appropriate. + Work collaboratively and effectively with other Front Office personnel as well as other hotel departments in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.



Freelance (Self employed)

• Writing and Editing
• 700 & Above Employee

• Real Estate Sales

  • Aug 2021 - Present

  + Sale apartments, studios, and houses for mostly Vietnamese clients. + Have certain knowledge of apartment sales and rental contracts. + Negotiation price that benefits both house owners and renters. + Sale apartments, studios, and houses for mostly Vietnamese clients. + Have certain knowledge of apartment sales and rental contracts. + Negotiation price that benefits both house owners and renters.



LEO Coffee District 1

• Pham Ngu Lao, District 1

• Cashier

  • Sep 2019 - May 2020