Experience

MyPetGo

• Spain
• Pet Services
• 1 - 100 Employee

• Office Manager (HR & Admin) and HRBP

  • Oct 2020 - Present

  MyPetGo is a venture of Rhino Ventures Asia and is an integrated pet ecosystem app and IoT wearable device that tracks your pet's location, activity and health, with alerts and notifications, all aimed at enhancing a pet's health and well-being. 1. Admin Management - Supervising and coordinating daily office operations - Managing office facilities and logistical responsibilities - Coordinating the application process of permits, licenses or certificates needed to operate within local regulations 2. Outsource Projects and HRBP - Collaborating with the clients to understand their business goals and align HR strategies and initiatives accordingly - Providing HR-related services and support to clients 3. Talent Acquisition - Handling full recruitment cycle including job post, resource, candidate screen, interview, onboard, orientation and talent pipeline development 4. Compensation and Benefits - Managing salary structures, benefits and the entire employment lifecycle - Ensuring accurate payroll - Handling Social Insurance benefits and PIT 5. Training and Development - Identifying skill gaps and training requirements - Designing and developing training programs 6. Activities for Staff Engagement and CSR - Planning and organizing company-wide events, team-building activities and celebrations - Promoting internal communication channels and staff well-being - Proposing programs for the betterment of society and local communities 7. Staff Relations - Managing staff concerns, grievances and conflict resolution - Promoting a positive work environment and strong relationships between staff and management 8. Accounting, Budget and Reports - Overseeing invoice tracking, payment process and cash flow - Supervising finances and tax compliance - Managing budgets and expense control - Maintaining HR reports and financial records accurately 9. Cross-Support - Assisting App test in Singapore with the QA team - Coordinating with Head Office in overseeing global staff members Show less



iUvo Health

• Office Manager (cum Assistant to CEO & CTO)

  • Apr 2023 - Present

  iUvo Health is a MedTech/HealthTech Start-up that specializes in early symptom detection, analysis, and wellness promotion through its wearable device and app, promoting proactive healthcare. Joining from inception, I have undertaken a wide range of operational tasks related to various aspects of the Company's operations. These tasks encompass: - Budgeting: being actively involved in budget planning, which includes financial projections and allocation of resources for different aspects of company's setup - Planning: entity establishment, manning strategies, policies and procedures, and office facilities arrangement - Designing: playing a basic role in the design phase of projects - App and Web Testing: supporting the CTO to test the demo version of App and Website - Supplier Sourcing: seeking out and liaising with potential suppliers to secure necessary materials or services required to complete product samples - Providing support to CEO & CTO in preparing essential documents such as the Investor Deck, Pitch Deck and Investor Teaser to attract potential investors - Being engaged in coordinating with medical professionals to better understand healthcare needs and initiating the process of building a healthcare database - Preparing HRBP strategic outlines for Outsource Clients Show less



Sel de Mer Hotel & Suites

• Da Nang City, Vietnam

• Human Resources

  • Apr 2019 - Mar 2022

  - Evaluating departmental staffing needs, supervising the recruitment process and candidate database, and attending interviews to select qualified candidates - Monitoring the implementation of new staff onboarding and orientation process - Efficiently handling monthly attendance records and payroll calculations - Developing competitive compensation structures, benefits packages and incentive programs - Proposing and managing budgets for C&B programs, communicating to staff, and ensuring clear comprehension - Crafting and enforcing HR policies that align with legal requirements and hotel goals - Managing staff concerns and conflict resolution, and promoting a positive work environment and strong relationships between staff and management - Supervising the design and delivery of training programs that enhance staff skills, knowledge and professional growth - Planning and organizing staff events, team-building activities, and celebrations - Establishing internal communication channels - Proposing and implementing CSR programs for the betterment of society and local communities - Proposing BOL and monitoring general facilities (HR office, Canteen, Locker Room, etc.) - Handling requests and inspections from local authorities - Processing Hotel Star Rating submission - Managing budgets and expense control within HR scopes - Maintaining regular HR reports accurately Show less



Four Points by Sheraton Danang

• Danang, Vietnam

• Human Resources

  • Mar 2017 - Mar 2019

  - Handling monthly attendance records and payroll calculations - Drafting budgets for C&B programs (for HRM to review and approve), communicating with staff, and ensuring clear comprehension - Preparing HR policies (for HRM to review and approve) that align with legal requirements and hotel goals - Managing staff concerns relating to C&B policies - Processing Hotel Star Rating submission - Proposing BOL and monitoring general facilities (HR office, Canteen, Locker Room, etc.) - Preparing regular HR reports accurately - Supporting HRM in managing budgets and expense control within HR scopes - Supporting recruitment procedure, candidate database and orientation process during the Pre-opening period - Assisting in developing internal communication channels - Contributing support for staff events, team-building activities and celebrations - Assisting in processing the documents of Work Permit, Temporary Residence Card, Visa for expats well as business trip plans for Task Force Show less



Melia Danang Resort

• Danang, Vietnam

• Executive Office

  • Apr 2015 - Mar 2017

  - Assuming responsibility for the open role of Guest Experience Manager - Taking full ownership of all tasks related to personal assistance, such as managing schedules, organizing business trips, and providing general support to manage priorities and work processes - Developing detailed documents like Hotel Regulations, Hotel Directory, Room Floor Plan and Room Checklist - Assisting the GM in crafting and formatting materials like F&B Menus, Wholesale Contracts and Hotel Brochure - Overseeing and arranging meetings and visitation events for VIPs from Corporate and Global Offices - Being an HR Coordinator - in charge of Admin Show less



Laguna Lăng Cô, Banyan Tree Lăng Cô, Angsana Lăng Cô

• Phú Lộc Commune, Huế Province

• Engineering Department

  • Jun 2012 - Mar 2015

  1. Pre-Opening Period from Jul 2012 to Apr 2013 - Assisting the Director of Engineering (DOE) in inspecting hotel rooms, preparing Defect Lists, and following up with the Project team and Contractors - Developing and conducting an internal training plan for Engineering staff - Collaborating with the DOE to establish the operational system of the Work Control Center (WCC), which will be run by 3 Attendants - Supporting the DOE in implementing the FCS, BMS and SCM systems 2. Operations Period from Apr 2013 - Taking charge of the Engineering section for resort internal and external events, and coordinating intricately with the Event Manager, Banquet Manager and Executive Chef to ensure successful event outcomes - Supervising the WCC team to ensure the timely and efficient handling of administrative and operational tasks - Managing and overseeing the Coordinator who responsible for the material, storing and inventory section - Enforcing adherence to H&S guidelines in alignment with Resort policies - Develop an annual Preventive Maintenance Plan - Generating regular and ad hoc reports related to Utilities Allocation and Preventive Maintenance Plan - Monitoring budget and controlling expenses with a focus on energy management and preventive maintenance - Assisting in the development of the Risk Management framework under the DOE's guidance Show less