Experience

Galaxy Play

• Vietnam
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Research Lead

  • Jun 2022 - Present



BHD Star Bitexco

• Ho Chi Minh City, Vietnam

• Cinema Manager (simultaneously)

  • Sep 2020 - Jan 2023

  - Being responsible for the management and operation of the entire theater complex including assets, people, etc. to achieve the best revenue at the most reasonable cost. - Being responsible for the implementation of the monthly/quarterly/yearly plan as well as giving in-depth opinions about the development of the cinema complex with the Board of Directors - Making good use of the theater's strengths to gain revenue from events by renting rooms to organize: press conferences, movie screenings, etc. - Being directly responsible for the training and implementation of customer care in the central area Show less



BHD Star Cineplex

• Ho Chi Minh City, Vietnam

• Operations Manager

  • Jul 2017 - Jan 2023

  - Responsible for purchasing movies with partners in order to get the best price and commitment for movies - Be in charge of planning and implementing movies Showtime based on utilizing data and other resources to ensure the best movies performance. - Be an essential contacting point between Cinemas, Head Office functional department and external stakeholder in terms of movies affairs. - Responsible for monitoring the domestic and foreign film market for the earliest updates in order to create the best commercial deal. - Supporting and coordinating related departments: Marketing Sales,... to make good use of movie data to perform the main functions of the departments. - Synthesizing and analyzing data as well as in-depth reports for the Board of Directors - Participating in the support of market research in the provinces when there are new projects Show less



BHD Star Lê Văn Việt

• Ho Chi Minh City, Vietnam

• Assistant Manager

  • Mar 2017 - Jul 2017

  Being responsible for supporting cinema manager in the efficient day-to-day control of all cinema activities. The role incorporates a variety of areas including customer satisfaction and safety, human resources (HR) responsibilities, training staff and marketing initiatives to ensure optimum profit as well as attracting and hosting private/ group screenings of clients. Being responsible for supporting cinema manager in the efficient day-to-day control of all cinema activities. The role incorporates a variety of areas including customer satisfaction and safety, human resources (HR) responsibilities, training staff and marketing initiatives to ensure optimum profit as well as attracting and hosting private/ group screenings of clients.



Lotte Legend Hotel Saigon

• Ho Chi Minh City, Vietnam

• Event Sales Coordinator

  • Nov 2015 - Mar 2017

  - Responsibility for sales of function rooms which aims for party, meeting, wedding, exhibit and fair,… - Identify and follow up of sales inquiries as well as opportunities - Create and prepare banquet proposals for potential customers, ensuring that all likely additional costs relating to the event have been assessed accurately - Develop strategies to achieve sales targets and goals set by Sales Directors - Assist in preparing reports including sales, department and budgeting. Making daily and weekly forecast for Korean and Japanese Directors . Show less



Lotte Cinema Vietnam

• Vietnam
• Entertainment Providers
• 1 - 100 Employee

• Staff

  • Dec 2012 - Apr 2015

  - Having the professional knowledge about cinema industry and customer service's skill. - Learning the hard lessons how to calm down, be patient and thoughtful. - Learning about upselling knowledge - Having the professional knowledge about cinema industry and customer service's skill. - Learning the hard lessons how to calm down, be patient and thoughtful. - Learning about upselling knowledge