Experience

CHICLAND Hotel

• Vietnam
• Hospitality
• 1 - 100 Employee

• Ecommerce Manager

  • Apr 2019 - Present

  Grow 3rd Party Websites/Online Travel Agents in term of revenue, room nights. Develops working relationships with 3rd Party Websites/Online Travel Agents to solicit business opportunities. Ensure that hotel's images, information, descriptions in all electronic channels are clear, sharp and up to date. Perform frequently competitive check and make sure that our rates/offers are competitive with the Market. Ensures that hotel's rates on 3rd Party Website/ Online Travel Agents are parity and not undercut the hotel's rates on our own website. Ensures that as many as our 3rd Party Websites/Online Travel Agents and rates details loaded are correctly done. Working closely with key market managers to keep up to dates with promotions or marketing activity that could be beneficial to the property. Providing professional advisory to the Director of Sales and Marketing Show less



Regina Boutique Da Nang

• Sales Director

  • Mar 2018 - Mar 2019

  Responsible for Corporate and Travel Agent Room Sales for the hotel. Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals. Update action plans and financial objectives quarterly. Identify new markets and business opportunities and increase sales. Responsible for Corporate and Travel Agent Room Sales for the hotel. Clear understanding of the hotels business strategies then set goals and to determine action plans to meet those goals. Update action plans and financial objectives quarterly. Identify new markets and business opportunities and increase sales.



Paris Deli DaNang Beach Hotel

• Vietnam
• Hospitality
• 1 - 100 Employee

• SENIOR ECOMMERCE

  • Sep 2017 - Feb 2018

   Create contents for sales & marketing program in hotels and hospitality’s field  Develop and efficient network on OTAs such as AGODA,BOOKING.COM, HOTELS.COM..  Creatively and proactively manage content in website and facebook  Build a good interation with customer through social media/channels/aps ( Facebook, tripadvisor..)  Work with design team to create e-newletter, emotional attached ads  Searching for new marketing channel  Superive, follow up and report data from Google analytics Show less



ROSALEEN BOUTIQUE HOTEL

• SALES & MARKETING SUPERVISOR

  • May 2016 - Sep 2017

   Develop and efficient network on OTAs such as AGODA,BOOKING.COM, HOTELS.COM..  Develop a strategic plan in short and longterm for each season in order to expand the targeted market and attract more foreign guests.  Manage & handle customer relations,feedback and complaints.  Take special care of foreign guest, old and meet their needs.  Develop a good relation with our customer/ partners.  Other tasks assigned by DOSM  Develop and efficient network on OTAs such as AGODA,BOOKING.COM, HOTELS.COM..  Develop a strategic plan in short and longterm for each season in order to expand the targeted market and attract more foreign guests.  Manage & handle customer relations,feedback and complaints.  Take special care of foreign guest, old and meet their needs.  Develop a good relation with our customer/ partners.  Other tasks assigned by DOSM



ALBA SPA HOTEL

• Azerbaijan
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Feb 2015 - Jun 2016

  • Greet and welcome guests as soon as they arrive at the office • Direct visitors to the appropriate person and office • Answer, screen and forward incoming phone calls • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) • Provide basic and accurate information in-person and via phone/email • Receive, sort and distribute daily mail/deliveries • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges) • Order front office supplies and keep inventory of stock • Update calendars and schedule meetings • Arrange travel and accommodations, and prepare vouchers • Keep updated records of office expenses and costs • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Show less



BAT VIETNAM

• Germany
• Restaurants

• BRAND AMBASSADOR FOR BAT VIETNAM

  • Mar 2014 - Jul 2014

   Introduce the product to the customer at the designated location  Ensure the assigned sales  Report the problem a rising in daily work .  Introduce the product to the customer at the designated location  Ensure the assigned sales  Report the problem a rising in daily work .