Executive Assistant

• Feb 2022 - Present

Data Management Specialist

• Dec 2018 - Dec 2019

+ Designed, redesigned, consolidated multiple sources, and automated 7+ inventory tracking and reporting tools using Google Spreadsheet and SQL, lessened 30+ hours of work weekly across a team of 6 program managers. + Improved communication efficiency between inventory, executives, sales, logistics, shipping, and programming teams through the introduction of 3 new/enhanced data reporting tools. + Optimized and coordinated inventory adjustment program between central, retail, and international inventory management teams, saved 10+ hours of data reporting and communication weekly. + Initiated the investigation and repair of data discrepancy through data mining, helped flag and restore millions of missing inventory. + Supported 6 program managers on forecasting, allocation, and reporting through customized data management. + Fulfilled and monitored restock requests from warehouses. Show less

Content Analyst onsite Facebook

• Mar 2017 - Dec 2018

• Leveraged internal analytic tools for 5+ machine learning systems. • Analyzed large-scale data collections in 5+ iterative projects; reported tooling and data concerns to improve tool’s UI, language, and guidelines involved. • Collaborated with research vendor to build guideline and training module for a pilot program. • Audited 5+ remote teammates’ reports to boost accuracy level. • Supported 20 teammates in on-boarding, training, updates, tooling issues, and instruction clarifications. • Provided actionable insights on social media and digital journalism trend of Vietnamese market. Show less

Product Manager - Data Analyst - Content Developer

• Sep 2015 - Mar 2017

• Co-founded a graphic developing team for a history-fantasy mobile game called Nam Binh Than Khi. • Managed three teams simultaneously in creating game's graphics and content with an average of 5 team members per group. • Created content and arrange an uploading schedule for the facebook page with 16,000+ page likes. • Implemented and maintain an interactive database system on Google drive and Trello. • Designed gameplay with another co-founder. • Consulted graphic designer about UI design by conducting iterative heuristic evaluations and user interviews. • Recruited short-term and long-term partners into a variety of positions such as illustrators, voice actors, and entertainers. • Forecasted future position needed and analyze position competency requirements to perform sourcing and screening for 5+ positions at a time. • Developed recruiting strategy includes proactively sourcing for candidates via social media, networking, and cold email, and job posting on main facebook page. • Assisted candidates through recruiting process, perform job offers to qualified candidates and maintain pipeline information of 20+ potential candidates. • Illustrated 4 characters and conceptualize up to 50+ graphics. Show less

Communication and Logistics Student Assistant

• Aug 2015 - May 2016

• Served as the first point of contact for 100 students via in-person conversations, emails, text, and Facebook. • Troubleshot logistical issues for students, or escalated them to appropriate employees and resources. • Coordinated and assisted 10 networking events, resulted in a welcome, energetic, and professional environment for 200 guests. • Drafted 40 weekly emails to remind students of deadlines, logistics, and career opportunities. • Developed an operational manual that introduced future interns to Braven’s communication norms, working procedure, and resources, saved 10 hours of each on-boarding process. • Contributed to 73% program satisfaction and 87% continued involvement. Show less

Research Assistant

• Jan 2015 - May 2015

• Investigated and analyzed research data on the topic of Personality Correlates of Implicitly Connecting Personal Possessions to the Self-Concept with 4 other students. • Designed research poster with Microsoft Word and Microsoft Power Point. • Presented and interpreted the research at Spartan Psychological Association Research Conference to a diversity of students, professors and off-campus guests. • Investigated and analyzed research data on the topic of Personality Correlates of Implicitly Connecting Personal Possessions to the Self-Concept with 4 other students. • Designed research poster with Microsoft Word and Microsoft Power Point. • Presented and interpreted the research at Spartan Psychological Association Research Conference to a diversity of students, professors and off-campus guests.

Fellow

• Oct 2014 - May 2015

• Coordinated with 5 other cohorts as Lead Prototyper to develop a prototype addressing the Beyond Z Capstone Challenge about improving diversity in the workforce. • Developed a deeper understanding of my strengths, weaknesses, and leadership style. • Obtained professional teamwork, communication and networking skills. • Gave and received feedback from cohorts to improve portfolio and skills. • Coordinated with 5 other cohorts as Lead Prototyper to develop a prototype addressing the Beyond Z Capstone Challenge about improving diversity in the workforce. • Developed a deeper understanding of my strengths, weaknesses, and leadership style. • Obtained professional teamwork, communication and networking skills. • Gave and received feedback from cohorts to improve portfolio and skills.

Secretary

• Jan 2014 - May 2014

• Captured minutes of meetings, events of club, and other clubs. • Informed Club President and Vice President of college events, deadlines, and opportunities to raise public awareness and raise funds for the club. • Collaborated with 6 club members to sell gifts for Valentine’s Day fundraiser project, took detailed orders for later delivery, handled cash and promoted goods at table, improved total order by 10 in three days. • Captured minutes of meetings, events of club, and other clubs. • Informed Club President and Vice President of college events, deadlines, and opportunities to raise public awareness and raise funds for the club. • Collaborated with 6 club members to sell gifts for Valentine’s Day fundraiser project, took detailed orders for later delivery, handled cash and promoted goods at table, improved total order by 10 in three days.