Experience

APAX English

• Vietnam
• Education Management
• 100 - 200 Employee

• Senior Education Consultant

  • Jul 2020 - Present

  • Translate. • Assist foreign teachers who work at the center and who live in Hoa Binh province. • Plan and host weekend events and holiday events. • Consult the academic program of Apax English to new and existing parents and students. • Make revenue plan of new and existing customers with sale leaders and customer service leaders. • Check the quality of the center as well as solve customers' complains about the quality of the center. • Translate. • Assist foreign teachers who work at the center and who live in Hoa Binh province. • Plan and host weekend events and holiday events. • Consult the academic program of Apax English to new and existing parents and students. • Make revenue plan of new and existing customers with sale leaders and customer service leaders. • Check the quality of the center as well as solve customers' complains about the quality of the center.



Self Employed

• United States
• 700 & Above Employee

• Personal Assistant

  • Oct 2018 - Present

  • Translate. • Connect other teachers in Hoa Binh city area. • Plan and suggest entertaining ideas for weekends and vacations. • Give city tours and help new teachers. • Help teachers by providing and organizing accommodation, cleaning, health, eating service suggestions. * This is currently a volunteer work that I am passionate about and I want to pursue it as a professional career. • Translate. • Connect other teachers in Hoa Binh city area. • Plan and suggest entertaining ideas for weekends and vacations. • Give city tours and help new teachers. • Help teachers by providing and organizing accommodation, cleaning, health, eating service suggestions. * This is currently a volunteer work that I am passionate about and I want to pursue it as a professional career.



ITED Language Center

• Hoa Binh, Vietnam

• Teaching Assistant

  • Oct 2018 - Jul 2020

  • Assist native teachers in public and private English classes. • Help young students learn English better and prepare for their tests in school and competitions. • Build and assign suitable courses for multiple age groups and students. • Write content about new programs and promotions. • Plan and conduct outdoor activities and festivals. • Discuss with parents about students' performances. • Assist native teachers in public and private English classes. • Help young students learn English better and prepare for their tests in school and competitions. • Build and assign suitable courses for multiple age groups and students. • Write content about new programs and promotions. • Plan and conduct outdoor activities and festivals. • Discuss with parents about students' performances.



Cyzone

• Hanoi

• Shift Lead

  • Apr 2018 - Jun 2018

  • Provide customer service. • Direct employees during shift. • Help and assist other employees. • Recruit and train new employees. • Take charge when the manager is absent. • Resolve customers' complaints. • Assist the company with promotions and tournaments. • Provide customer service. • Direct employees during shift. • Help and assist other employees. • Recruit and train new employees. • Take charge when the manager is absent. • Resolve customers' complaints. • Assist the company with promotions and tournaments.



Cyzone E-sport Center

• Hanoi

• Receptionist

  • Sep 2017 - Apr 2018

  • Deposit customers' money into their accounts. • Provide customer service. • Take online orders and reservations. • Communicate and direct waiters. • Take charge when both manager and shift leader are absent. • Deposit customers' money into their accounts. • Provide customer service. • Take online orders and reservations. • Communicate and direct waiters. • Take charge when both manager and shift leader are absent.