Experience

Medical Delivery Systems

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Medical Delivery Driver

  • Apr 2018 - Present

  Safely transport lab specimens, medical records, pharmaceuticals, x-rays, hospital supplies, interoffice mail, and related material. Operate hand-held scanning device to accurately track items through the MDS transportation cycle. Practice and consistently update knowledge on operating policies, procedures, and service schedules. Demonstrate safe and courteous driving behavior at all times. Present a professional image to clients and the public through appearance and interaction, providing excellent customer service. Conduct pre/post trip vehicle inspections and maintain a clean, neat, and orderly vehicle. Demonstrate teamwork, cooperation, and adaptability with teammates and clients. Show less



Seattle Children's

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Security Officer

  • Aug 2017 - Feb 2018

  Deliver a safe atmosphere for the hospital campus and all parking areas by providing patients, guests, volunteers, and staff with a continuous physical presence, engaging in efficient safety patrolling. Secure premises by monitoring surveillance equipment and inspecting buildings, equipment, and access points. Complete preventative maintenance requirements, troubleshooting malfunctions and submitting work orders for timely repairs or replacements. Effectively build relationships with patients, guests, volunteers, and staff, connecting all to the mission of Seattle Children’s Hospital, and maintain the organization’s reputation through the intervening or assisting staff with escalated and disruptive clients. Assist guests and patients with requests, ensuring all are comforted and attended to. Complete daily reports by recording observations, information, occurrences, and surveillance activities, interviewing witnesses, and obtaining signatures. Respond appropriately to routine and emergency situations, evaluating each circumstance and taking applicable steps to resolve it in a professional manner. Show less



CMS | Crowd Management Services

• United States
• Events Services
• 1 - 100 Employee

• Security

  • Jun 2016 - Aug 2017

  Promote a positive environment that fosters fun and safety through the patrolling or monitoring of assigned locations and their surroundings. Remain attentive, intently seeking unusual circumstances or behaviors. Demonstrate a high degree of flexibility, assessing situations and responding accordingly. Confidently and tactfully approach unauthorized, intoxicated, or hostile persons, exercising conflict management skills to de-escalate or escort said persons to secure locations. Ensure emergency procedures are followed, addressing all incidents, accidents, and behavior concerns immediately and confidentially. Effectively communicate with diverse populations; using customer service skills to listen and understand when assisting in problem solving. Remain professional, using sound judgment to resourcefully calm chaotic or high stress environments. Accentuate positive attributes; remaining truthful and honest in all things. Comprehensively connect with supervisors or officers, notifying them of situational conflicts and the actions required or taken. Show less



Kittitas Interactive Management

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Direct Support Professional

  • Mar 2015 - Aug 2017

  Maintain records of client case behaviors; entering data specifying the type of behavior, the date of behavior, and the time of behavior exhibited by clients daily, through use of computerized logs and word processing software. Own each client relationship, earning trust and strategically advise clients towards development goals. Work with clients to identify functioning goals, and assist in the development, implementation, and accounting for client treatment plans, archiving accomplished assignments or tasks through proper documentation. Provide supervision and guidance to clients during established activities and other requested undertakings such as, food preparation or hygienic care. Uphold business policies while using comprehensive judgment to independently manage conflict, de-escalating unsettled or hostile clients. Cultivate a safe and supportive relationship with each client through the building of rapport and connection. Ensure a secure environment through the managing of client-to-staff ratio, in addition to creating an environment of diversity and inclusion, through communicating and openly working with clients, staff, or other entities as needed. Show less