Experience

GDL JSC

• Vietnam
• Social Networking Platforms
• 1 - 100 Employee

• Operations Manager

  • Jun 2021 - Present

  1. Office Management: - Make important policy, planning and strategy decisions. - Develop, implement and review operational policies and procedures. - Help promote and maintain company culture that encourages top performance and high morale. - Manage budgets and forecasts. - Partner with other leadership to ensure the business is operating within budget, did not exceed spending for 2 consecutive years. - Manage and review operational reports - Lead an administration team to provide an appropriate and cost-effective office management, including but not limited to purchasing, inventory management. 2. Human Resources: - Assist other departments with recruiting when necessary. - Monitor on/off boarding works being in accordance with procedures to ensure the work completed well. - Implement organization-wide training policies to improve employee performance. - Conduct regular one-on-ones with direct reports to review not only individual performance but also team performance; identify and clarify problems; evaluate solutions. - Manage and evolve Master Employee data. 3. Internal activities: - Manage office projects: office moving, office fit-out, renovation projects. - Liaise with Event/Partnership Department to host internal events for employees: team building, monthly celebration activities (birthday, holiday activities). Show less


Eralda Vietnam
• Vietnam
• Personal Care Product Manufacturing
• 1 - 100 Employee
• Operations Manager

  • Mar 2020 - Jun 2021

Saigon South International School
• Vietnam
• Primary and Secondary Education
• 100 - 200 Employee
• Executive Assistant to Head of School

  • Aug 2016 - Feb 2020


DKSH Vietnam

• Vietnam
• Commercial and Service Industry Machinery Manufacturing
• 1 - 100 Employee

• Executive Assistant to Regional Vice President, Healthcare, Vietnam, Myanmar, Cambodia, Laos

  • Nov 2015 - Jul 2016

  -Serve as a competent liaison and primary point of contact between the Vice President and internal and external parties. - Facilitate the timely execution of the Vice President’s responsibilities and objectives including driving project timelines and the annual planning process. -Manage all aspects of the Vice President calendar, communicating with internal and external parties, prioritizing tasks, managing deadlines, coordinating staff schedules, and briefing and preparing the Vice President for meetings, deadlines and projects; - Coordinate and set up high-level conference calls, board and management meetings: Liaise with Indochina Assistants on meetings as per request; Take responsibility of organizing Business Unit’s monthly/ quarterly meetings such as Healthcare quarterly business review meeting: prepare agendas, consolidate presentations/ reports by department, coordinate catering for luncheons/ tea break if any; Take minutes at meetings for the Vice President, write meeting summari to relevant parties, and track action-step responses;es and action steps, disseminate notes. -Manage Vice President’s complex and frequently changing travel agreements, and coordinate pre-planning of trips (both inbound and outbound trips). -Prepare expense reports and follow up with the reimbursement. -Being a brand champion that means supporting Branding team with internal/ external events. Besides, manage planning and execution of various events such as Healthcare Business Unit’s workshop and seminar in Vietnam. Succeed in organizing the first Indochina Leadership Team Meeting in February, 2016 in Vietnam with the participants of all Healthcare Indochina Leaders (Vietnam, Myanmar, Cambodia, Laos). Achieved cost within the budget. Supported Procurement Team and Business Unit’s Assistants in event planning, including associated travel and logistical arrangements for over 500 employees of Healthcare for Healthcare National Sales Conference in March, 2016 Show less



IDG Ventures Vietnam

• Vietnam
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Executive Assistant to General Partner

  • Nov 2012 - Nov 2015

  •Coordinate and set up high-level conference calls, board and management meetings: draft meeting agendas, prepare meeting materials, and follow up on action items; •Manage General Partner’s complex and frequently changing travel arrangements, and coordinate pre-planning of trips; •Prepare expense reports and follow up with the reimbursement; •Support PR & Marketing director in preparation of marketing materials for IDGVV’s 40 portfolios company. Achieved shorter turnaround time by maintaining regular communications with the company management team; •Manage planning and execution of various events including press release, workshop and seminar for investments in Vietnam, company’s annual away days, management offsite meetings. Achieved cost within 5% of budget; •Coordinate with journalists to carry out different PR initiatives for IDG’s portfolio companies; •Support Office Manager in event planning, including associated travel and logistical arrangements, coordinating inventory orders, office supplies for staffs; •Assist accounting department in preparing supporting documents for accounting transactions; •Other requests by General Partner. Show less